✎ [V7] ISSUE: MS Exchange mail level backup job cannot run to completion (for backup set with backup schedule disabled) [Ahsay Wiki]

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===== [V7] ISSUE: MS Exchange mail level backup job cannot run to completion (for backup set with backup schedule disabled)   =====

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 <b>
  Article ID:
 </b>
 5082
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 <b>
  Reviewed:
 </b>
 2015-12-28
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  Product Version:
 </b>
 <br/>
 AhsayOBM: 7.3.2.0 to 7.x
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 OS: Windows
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<FONT COLOR=red SIZE=+1>
<B>ATTENTION</B>
1st January, 2022: v7 officially End-of-Life [<A HREF=https://wiki.ahsay.com/doku.php?id=public:announcement:ahsay_v7_eol>details</A>]
</FONT>
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===== Problem Description =====
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For MS Exchange mail level backup jobs that run longer than 5 minutes, if the backup set has no backup schedule, the backup job cannot run to completion.
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 The following error message is displayed on the backup client interface, or in the backup report:
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<i>Backup Interrupted by Scheduler</i>
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    <img style="width:75%; border:thin solid black" src="http://wiki.ahsay.com/lib/exe/fetch.php?media=public:5082_0.png"/>
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 Note:
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 This issue will only affect backup set with backup schedule disabled.
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===== Cause =====
This is a known issue with AhsayOBM 7.3.2.0 - 7.5.0.0.


===== Resolution =====
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To resolve the issue, patch the AhsayOBM application to version 7.7.0.0 or above. The instructions can be found by 
<a href="http://wiki.ahsay.com/doku.php?id=public:5146_faq:how_to_install_the_latest_patch_set_for_ahsayobm_ahsayacb">Clicking Here</a>.
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===== Keywords =====
exchange, mail, maillevel, maillv, can't, cannot, complete, finish

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