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ISSUE: MS Exchange mail level backup job cannot run to completion (for backup set with backup schedule disabled)

Article ID: 5082
Reviewed: 28/12/2015

Product Version:
AhsayOBM: -
OS: Windows

Problem Description

For MS Exchange mail level backup jobs that run longer than 5 minutes, if the backup set has no backup schedule, the backup job cannot run to completion.

The following error message is displayed on the backup client interface, or in the backup report:

Backup Interrupted by Scheduler

This issue will only affect backup set with backup schedule disabled.


This is a known issue with AhsayOBM -


To resolve the issue, patch the AhsayOBM application to version or above. The instructions can be found by Clicking Here.


exchange, mail, maillevel, maillv, can't, cannot, complete, finish

public/5082_issue/ms_exchange_mail_level_backup_job_cannot_run_to_completion_for_backup_set_with_backup_schedule_disabled.txt · Last modified: 2018/06/25 13:47 by mike.gong