AhsayOBM: 220.127.116.11 - 18.104.22.168
When performing a MS Exchange mail level backup, the following error message is displayed on the backup client interface, or in the backup report:
Another backup job is still running. Backup skipped.
There is no backup job of the same backup set running.
An incorrect error message is displayed.
This issue can occur if the Microsoft Exchange Mailbox add-on module is not enabled for the backup account, this is a known issue with AhsayOBM version 22.214.171.124 - 126.96.36.199.
To prevent the incorrect error message from displaying, patch the AhsayOBM application to version 188.8.131.52 or above. The instructions can be found by
To resolve the issue, enable the MS Exchange mail level backup add-on module for the corresponding backup account:
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