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FAQ: Where are AhsayOBM / AhsayACB backup client application logs stored at?
Article ID: 5057 Reviewed: 24/10/2018 Product Version: 7.3.2.0 or above OS: All platforms
Where are the AhsayOBM / ACB backup client logs (e.g. Auto Update Agent (AUA) log, Continuous Backup log, Scheduler log, Backup log, Restore log) stored at?
AhsayOBM / ACB installation on Windows platforms:
- Backup and Restore Job Logs (YYYY-MM-DD-hh-mm-ss.log)
Backup and restore job logs contain information on all backup and restore jobs performed by the client application. Backup and restore logs can be found in the following directory paths:
%UserProfile%\.obm\log\${backupset_id}\Backup
%UserProfile%\.obm\log\${backupset_id}\Restore
or
%UserProfile%\.acb\log\${backupset_id}\Backup
%UserProfile%\.acb\log\${backupset_id}\Restore
For example:
C:\Users\Administrator\.obm\log\1449711651766\Backup</font>
- Scheduler Debug Logs (debug.log)
</b>
</u>
<br/>
Schedule debug logs contain information on the scheduler process, for example if scheduled backup jobs are started properly. The scheduler debug log can be found in the following directory path:
<br/>
<br/>
%UserProfile%\.obm\log\Scheduler
<br/>
<br/>
or
<br/>
<br/>
%UserProfile%\.acb\log\Scheduler
<br/>
<br/>
For example:
<br/>
<br/>
C:\Users\Administrator\.obm\log\Scheduler</font>
<br/>
<br/>
<br/>
</li>
<li>
<b>
<u>
<font color=black>
System Log (YYYY-MM-DD.log)
</u>
</b>
<br/>
System logs contain information on the daily activities performed by the client application, for example login audit, start / end of backup and restore job, start / end of utility job (e.g. data integrity check, space freeing up), and start / end of report job (e.g. saving statistic to AhsayCBS). The system log can be found in the following directory path:
<br/>
<br/>
%UserProfile%\.obm\log\System
<br/>
<br/>
or
<br/>
<br/>
%UserProfile%\.acb\log\System
<br/>
<br/>
For example:
<br/>
<br/>
C:\Users\Administrator\.obm\log\System</font>
<br/>
<br/>
<br/>
</li>
<li>
<b>
<u>
<font color=black>
Integrity Check Log (YYYY-MM-DD-hh-mm-ss.log)
</u>
</b>
<br/>
Integrity check logs contain information on all data integrity checks performed by the backup client application. The integrity check log can be found in the following directory path:
<br/>
<br/>
%UserProfile%\.obm\system\IntegrityCheck
<br/>
<br/>
or
<br/>
<br/>
%UserProfile%\.acb\system\IntegrityCheck
<br/>
<br/>
For example:
<br/>
<br/>
C:\Users\Administrator\.obm\system\IntegrityCheck</font>
<br/>
<br/>
<br/>
</li>
<li>
<b>
<u>
<font color=black>
Space Freeing Up Log (YYYY-MM-DD-hh-mm-ss.log)
</u>
</b>
<br/>
Space freeing up logs contain information on all retention policy jobs performed by the backup client application. The space freeing up log can be found in the following directory path:
<br/>
<br/>
%UserProfile%\.obm\system\SpaceFreeUp
<br/>
<br/>
or
<br/>
<br/>
%UserProfile%\.acb\system\SpaceFreeUp
<br/>
<br/>
For example:
<br/>
<br/>
C:\Users\Administrator\.obm\system\SpaceFreeUp</font>
<br/>
<br/>
<br/>
</li>
<li>
<b>
<u>
<font color=black>
Auto Update Agent Log (aua.log)
</u>
</b>
<br/>
AUA logs contain information on the auto update process, for example if the process is running, and if an update was performed successfully. The AUA log can be found in the following directory path:
<br/>
<br/>
%ALLUSERSPROFILE%\Application Data\AhsayOBM\log
<br/>
<br/>
For example:
<br/>
<br/>
C:\ProgramData\AhsayOBM\log</font>
<br/>
<br/>
<br/>
</li>
<li>
<b>
<u>
<font color=black>
Cloud Backup Suite Log (cbs.log)
</u>
</b>
<br/>
Cloud backup suite logs contain information on the Ahsay Online Backup Manager Services, for example, if the Scheduler, CDP (Continuous Backup) and AUA (Auto Update Agent) processes were started successfully. The cloud backup suite log can be found in the following directory path:
<br/>
<br/>
%ALLUSERSPROFILE%\Application Data\AhsayOBM\log
<br/>
<br/>
For example:
<br/>
<br/>
C:\ProgramData\AhsayOBM\log</font>
<br/>
<br/>
<br/>
</li>
<li>
<b>
<u>
<font color=black>
Continuous Backup Log (cdp.log)
</u>
</b>
<br/>
Continuous backup logs contain information on the continuous backup process, for example which backup set has the continuous backup option enabled for the client computer. The continuous backup log can be found in the following directory path:
<br/>
<br/>
%ALLUSERSPROFILE%\Application Data\AhsayOBM\log
<br/>
<br/>
For example:
<br/>
<br/>
C:\ProgramData\AhsayOBM\log</font>
</li>
</ul>
<br/>
<br/>
</li>
<li>
<b>
<font color=black><a name="For%20AhsayOBM%20/%20ACB%20installation%20on%20Mac%20OS%20X%20platforms">
For AhsayOBM / ACB installation on Mac OS X platforms</a>:</font>
</b>
<br/>
<br/>
<ul>
<li>
<b>
<u>
<font color=black>
Backup and Restore Job Logs (YYYY-MM-DD-hh-mm-ss.log)
</u>
</b>
<br/>
Backup and restore job logs contain information on all backup and restore jobs performed by the client application. Backup and restore logs can be found in the following directory paths:
<br/>
<br/>
~/.obm/log/${backupset_id}/Backup
<br/>
~/.obm/log/${backupset_id}/Restore
<br/>
<br/>
or
<br/>
<br/>
~/.acb/log/${backupset_id}/Backup
<br/>
~/.acb/log/${backupset_id}/Restore
<br/>
<br/>
For example:
<br/>
<br/>
/Users/administrator/.obm/log/1449711651767/Backup</font>
<br/>
<br/>
<br/>
</li>
<li>
<u>
<b>
<font color=black>
Scheduler Debug Logs (debug.log)
</u>
</b>
<br/>
Schedule debug logs contain information on the scheduler process, for example if scheduled backup jobs are started properly. The scheduler debug log can be found in the following directory path:
<br/>
<br/>
~/.obm/log/Scheduler
<br/>
<br/>
or
<br/>
<br/>
~/.acb/log/Scheduler
<br/>
<br/>
For example:
<br/>
<br/>
/Users/administrator/log/Scheduler</font>
<br/>
<br/>
<br/>
</li>
<li>
<b>
<u>
<font color=black>
System Log (YYYY-MM-DD.log)
</u>
</b>
<br/>
System logs contain information on the daily activities performed by the client application, for example login audit, start / end of backup and restore job, start / end of utility job (e.g. data integrity check, space freeing up), and start / end of report job (e.g. saving statistic to AhsayCBS). The system log can be found in the following directory path:
<br/>
<br/>
~/.obm/log/System
<br/>
<br/>
or
<br/>
<br/>
~/.acb/log/System
<br/>
<br/>
For example:
<br/>
<br/>
/Users/administrator/.obm/log/System</font>
<br/>
<br/>
<br/>
</li>
<li>
<b>
<u>
<font color=black>
Integrity Check Log (YYYY-MM-DD-hh-mm-ss.log)
</u>
</b>
<br/>
Integrity check logs contain information on all data integrity checks performed by the backup client application. The integrity check log can be found in the following directory path:
<br/>
<br/>
~/.obm/system/IntegrityCheck
<br/>
<br/>
or
<br/>
<br/>
~/.acb/system/IntegrityCheck
<br/>
<br/>
For example:
<br/>
<br/>
/Users/administrator/.obm/system/IntegrityCheck</font>
<br/>
<br/>
<br/>
</li>
<li>
<b>
<u>
<font color=black>
Space Freeing Up Log (YYYY-MM-DD-hh-mm-ss.log)
</u>
</b>
<br/>
Space freeing up logs contain information on all retention policy jobs performed by the backup client application. The space freeing up log can be found in the following directory path:
<br/>
<br/>
~/.obm/system/SpaceFreeUp
<br/>
<br/>
or
<br/>
<br/>
~/.acb/system/SpaceFreeUp
<br/>
<br/>
For example:
<br/>
<br/>
/Users/administrator/.obm/system/SpaceFreeUp</font>
<br/>
<br/>
<br/>
</li>
<li>
<b>
<u>
<font color=black>
Auto Update Agent Log (aua.log)
</u>
</b>
<br/>
AUA logs contain information on the auto update process, for example if the process is running, and if an update was performed successfully. The AUA log can be found in the following directory path:
<br/>
<br/>
${Install_Dir}/log
<br/>
<br/>
For example:
<br/>
<br/>
/Applications/AhsayOBM.app/log</font>
<br/>
<br/>
<br/>
</li>
<li>
<b>
<u>
<font color=black>
Cloud Backup Suite Log (cbs.log)
</u>
</b>
<br/>
Cloud backup suite logs contain information on the Ahsay Online Backup Manager Services, for example, if the Scheduler and AUA (Auto Update Agent) processes were started successfully. The cloud backup suite log can be found in the following directory path:
<br/>
<br/>
${Install_Dir}/log
<br/>
<br/>
For example:
<br/>
<br/>
/Applications/AhsayOBM.app/log</font>
</li>
</ul>
<br/>
<br/>
</li>
<li>
<b>
<font color=black><a name="For%20AhsayOBM%20installation%20on%20Linux%20platforms">
For AhsayOBM installation on Linux platforms</a>:</font>
</b>
<br/>
<br/>
<ul>
<li>
<b>
<u>
<font color=black>
Backup and Restore Job Logs (YYYY-MM-DD-hh-mm-ss.log)
</u>
</b>
<br/>
Backup and restore job logs contain information on all backup and restore jobs performed by the client application. Backup and restore logs can be found in the following directory paths:
<br/>
<br/>
~/.obm/log/${backupset_id}/Backup
<br/>
~/.obm/log/${backupset_id}/Restore
<br/>
<br/>
For example:
<br/>
<br/>
/root/.obm/log/1449711651768/Backup</font>
<br/>
<br/>
<br/>
</li>
<li>
<b>
<u>
<font color=black>
Scheduler Debug Logs (debug.log)
</u>
</b>
<br/>
Schedule debug logs contain information on the scheduler process, for example if scheduled backup jobs are started properly. The scheduler debug log can be found in the following directory path:
<br/>
<br/>
~/.obm/log/Scheduler
<br/>
<br/>
For example:
<br/>
<br/>
/root/.obm/log/Scheduler</font>
<br/>
<br/>
<br/>
</li>
<li>
<b>
<u>
<font color=black>
System Log (YYYY-MM-DD.log)
</u>
</b>
<br/>
System logs contain information on the daily activities performed by the client application, for example login audit, start / end of backup and restore job, start / end of utility job (e.g. data integrity check, space freeing up), and start / end of report job (e.g. saving statistic to AhsayCBS). The system log can be found in the following directory path:
<br/>
<br/>
~/.obm/log/System
<br/>
<br/>
For example:
<br/>
<br/>
/root/.obm/log/System</font>
<br/>
<br/>
<br/>
</li>
<li>
<b>
<u>
<font color=black>
Integrity Check Log (YYYY-MM-DD-hh-mm-ss.log)
</u>
</b>
<br/>
Integrity check logs contain information on all data integrity checks performed by the backup client application. The integrity check log can be found in the following directory path:
<br/>
<br/>
~/.obm/system/IntegrityCheck
<br/>
<br/>
For example:
<br/>
<br/>
/root/.obm/system/IntegrityCheck</font>
<br/>
<br/>
<br/>
</li>
<li>
<b>
<u>
<font color=black>
Space Freeing Up Log (YYYY-MM-DD-hh-mm-ss.log)
</u>
</b>
<br/>
Space freeing up logs contain information on all retention policy jobs performed by the backup client application. The space freeing up log can be found in the following directory path:
<br/>
<br/>
~/.obm/system/SpaceFreeUp
<br/>
<br/>
For example:
<br/>
<br/>
/root/.obm/system/SpaceFreeUp</font>
<br/>
<br/>
<br/>
</li>
<li>
<b>
<u>
<font color=black>
Auto Update Agent Log (aua.log)
</u>
</b>
<br/>
AUA logs contain information on the auto update process, for example if the process is running, and if an update was performed successfully. The AUA log can be found in the following directory path:
<br/>
<br/>
${Install_Dir}/log
<br/>
<br/>
For example:
<br/>
<br/>
/usr/local/obm/log</font>
<br/>
<br/>
<br/>
</li>
<li>
<b>
<u>
<font color=black>
Cloud Backup Suite Log (cbs.log)
</u>
</b>
<br/>
Cloud backup suite logs contain information on the Ahsay Online Backup Manager Services, for example, if the Scheduler and AUA (Auto Update Agent) processes were started successfully. The cloud backup suite log can be found in the following directory path:
<br/>
<br/>
${Install_Dir}/log
<br/>
<br/>
For example:
<br/>
<br/>
/usr/local/obm/log</font>
</li>
</ul>
<br/>
<br/>
</li>
<li>
<b>
<font color=black><a name="For%20AhsayOBM%20installation%20on%20Synology%20NAS">
For AhsayOBM installation on Synology NAS</a>:</font>
</b>
<br/>
<br/>
<ul>
<li>
<b>
<u>
<font color=black>
Backup and Restore Job Logs (YYYY-MM-DD-hh-mm-ss.log)
</u>
</b>
<br/>
Backup and restore job logs contain information on all backup and restore jobs performed by the client application. Backup and restore logs can be found in the following directory paths:
<br/>
<br/>
/volume_id/@appstore/product_name/.obm/log/${backupset_id}/Backup
<br/>
/volume_id/@appstore/product_name/.obm/log/${backupset_id}/Restore
<br/>
<br/>
For example:
<br/>
<br/>
/volume1/@appstore/AhsayOBM/.obm/log/1449711651768/Backup</font>
<br/>
<br/>
<br/>
</li>
<li>
<b>
<u>
<font color=black>
Scheduler Debug Logs (debug.log)
</u>
</b>
<br/>
Schedule debug logs contain information on the scheduler process, for example if scheduled backup jobs are started properly. The scheduler debug log can be found in the following directory path:
<br/>
<br/>
/volume_id/@appstore/product_name/.obm/log/Scheduler
<br/>
<br/>
For example:
<br/>
<br/>
/volume1/@appstore/AhsayOBM/.obm/log/Scheduler</font>
<br/>
<br/>
<br/>
</li>
<li>
<b>
<u>
<font color=black>
System Log (YYYY-MM-DD.log)
</u>
</b>
<br/>
System logs contain information on the daily activities performed by the client application, for example login audit, start / end of backup and restore job, start / end of utility job (e.g. data integrity check), and start / end of report job (e.g. saving statistic to AhsayCBS). The system log can be found in the following directory path:
<br/>
<br/>
/volume_id/@appstore/product_name/.obm/log/System
<br/>
<br/>
For example:
<br/>
<br/>
/volume1/@appstore/AhsayOBM/.obm/log/System</font>
<br/>
<br/>
<br/>
</li>
<li>
<b>
<u>
<font color=black>
Integrity Check Log (YYYY-MM-DD-hh-mm-ss.log)
</u>
</b>
<br/>
Integrity check logs contain information on all data integrity checks performed by the backup client application.
<span>
</span>
The integrity check log can be found in the following directory path:
<br/>
<br/>
/volume_id/@appstore/product_name/.obm/system/IntegrityCheck
<br/>
<br/>
For example:
<br/>
<br/>
/volume1/@appstore/AhsayOBM/.obm/system/IntegrityCheck</font>
<br/>
<br/>
<br/>
</li>
<li>
<b>
<u>
<font color=black>
Space Freeing Up Log (YYYY-MM-DD-hh-mm-ss.log)
</u>
</b>
<br/>
Space freeing up logs contain information on all retention policy jobs performed by the backup client application. The space freeing up log can be found in the following directory path:
<br/>
<br/>
/volume_id/@appstore/product_name/.obm/system/SpaceFreeUp
<br/>
<br/>
For example:
<br/>
<br/>
/volume1/@appstore/AhsayOBM/.obm/system/SpaceFreeUp</font>
<br/>
<br/>
<br/>
</li>
<li>
<b>
<u>
<font color=black>
Cloud Backup Suite Log (cbs.log)
</u>
</b>
<br/>
Cloud backup suite logs contain information on the Ahsay Online Backup Manager Services, for example, if the Scheduler and AUA (Auto Update Agent) processes were started successfully. The cloud backup suite log can be found in the following directory path:
<br/>
<br/>
/volume_id/@appstore/product_name/obm/log
<br/>
<br/>
For example:
<br/>
<br/>
/volume1/@appstore/AhsayOBM/obm/log</font>
</li>
<br>
<br>
</ul>
</li>
<li>
<b>
<font color=black><a name="For%20AhsayOBM%20installation%20on%20QNAP%20NAS">
For AhsayOBM installation on QNAP NAS</a>:</font>
</b>
<br>
<br>
<font color=black>Note:<br> To locate the system volume path, refer to the instructions provided at:<br> <a href=“https://www.qnap.com/en-us/how-to/knowledge-base/article/how-to-find-the-system-volume-path/”>https://www.qnap.com/en-us/how-to/knowledge-base/article/how-to-find-the-system-volume-path/</a></font> <br> <br>
<ul>
<li><font color=black><u><b>Backup and Restore Job Logs (YYYY-MM-DD-hh-mm-ss.log)</b></u><br> Backup and restore job logs contain information on all backup and restore jobs performed by the client application. Backup and restore logs can be found in the following directory paths:<br><br>
${system_volume_path}/homes/admin/.obm/log/${backupset_id}/Backup<br> ${system_volume_path}/homes/admin/.obm/log/${backupset_id}/Restore<br><br>
For example:<br><br>
/share/CACHEDEV1_DATA/homes/admin/.obm/log/1533036227811/Backup<br> </font><br><br></li>
<li><font color=black><u><b>Scheduler Debug Logs (debug.log)</b></u><br> Schedule debug logs contain information on the scheduler process, for example if scheduled backup jobs are started properly. The scheduler debug log can be found in the following directory path:<br><br>
${system_volume_path}/homes/admin/.obm/log/Scheduler<br><br>
For example:<br><br>
/share/CACHEDEV1_DATA/homes/admin/.obm/log/Scheduler<br> </font><br><br></li>
<li><font color=black><u><b>System Log (YYYY-MM-DD.log)</b></u><br> System logs contain information on the daily activities performed by the client application, for example login audit, start / end of backup and restore job, start / end of utility job (e.g. data integrity check), and start / end of report job (e.g. saving statistic to AhsayCBS). The system log can be found in the following directory path:<br><br>
${system_volume_path}/homes/admin/.obm/log/System<br><br>
For example:<br><br>
/share/CACHEDEV1_DATA/homes/admin/.obm/log/System<br> </font><br><br></li>
<li><font color=black><u><b>Integrity Check Log (YYYY-MM-DD-hh-mm-ss.log)</b></u><br> Integrity check logs contain information on all data integrity checks performed by the backup client application. The integrity check log can be found in the following directory path:<br><br>
${system_volume_path}/homes/admin/.obm/system/IntegrityCheck<br><br>
For example:<br><br>
/share/CACHEDEV1_DATA/homes/admin/.obm/system/IntegrityCheck<br> </font><br><br></li>
<li><font color=black><u><b>Space Freeing Up Log (YYYY-MM-DD-hh-mm-ss.log)</b></u><br> Space freeing up logs contain information on all retention policy jobs performed by the backup client application. The space freeing up log can be found in the following directory path:<br><br>
${system_volume_path}/homes/admin/.obm/system/SpaceFreeUp<br><br>
For example:<br><br>
/share/CACHEDEV1_DATA/homes/admin/.obm/system/SpaceFreeUp<br> </font><br><br></li>
<li><font color=black><u><b>Cloud Backup Suite Log (cbs.log)</b></u> Cloud backup suite logs contain information on the Ahsay Online Backup Manager Services, for example, if the Scheduler and AUA (Auto Update Agent) processes were started successfully. The cloud backup suite log can be found in the following directory path:<br><br>
${system_volume_path}/.qpkg/AhsayOBM/obm/log<br><br>
For example:<br><br>
/share/CACHEDEV1_DATA/.qpkg/AhsayOBM/obm/log<br> </font><br><br></li> </ul> </ul> </html>
Keywords
client, log, location, locations, logs, obm, acb, backup, error, logging, debug
public/5057_faq/where_are_the_backup_client_application_logs_stored_at.1565662880.txt.gz · Last modified: 2019/08/13 10:21 by ronnie.chan