public:cannot_connect_ssh_please_check_the_ssh_settings_error_when_creating_a_backup_set_on_a_vmware_esxi_host
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public:cannot_connect_ssh_please_check_the_ssh_settings_error_when_creating_a_backup_set_on_a_vmware_esxi_host [2017/09/29 11:47] yuk.cheng [Table] |
public:cannot_connect_ssh_please_check_the_ssh_settings_error_when_creating_a_backup_set_on_a_vmware_esxi_host [2021/12/21 08:02] anna.olalia |
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| - | ===== ISSUE: "Cannot connect SSH, please check the SSH settings" error when creating a backup set on a VMware ESXi host ===== | + | ===== [V7] ISSUE: "Cannot connect SSH, please check the SSH settings" error when creating a backup set on a VMware ESXi host ===== |
| ^ Article ID ^ Reviewed ^ AhsayOBM/AhsayACB ^ Operating System ^ | ^ Article ID ^ Reviewed ^ AhsayOBM/AhsayACB ^ Operating System ^ | ||
| - | | 5234 | 15/03/2017 | 7.5.0.0 or above | Windows/Linux/Mac | | + | | 5234 | 2017-03-15 | 7.5.0.0 to 7.x | Windows/Linux/Mac | |
| + | |||
| + | <html> | ||
| + | <FONT COLOR=red SIZE=+1> | ||
| + | <B>ATTENTION</B> | ||
| + | 1st January, 2022: v7 officially End-of-Life [<A HREF=https://wiki.ahsay.com/doku.php?id=public:announcement:ahsay_v7_eol>details</A>] | ||
| + | </FONT> | ||
| + | </html> | ||
| ===== Problem Description: ===== | ===== Problem Description: ===== | ||
| - | When creating a backup set on a VMware ESXi host the following error is shown by AhsayOBM **"Cannot connect SSH, please check the SSH settings"**. | + | When creating a backup set on a VMware ESXi host the following error is shown by AhsayOBM **"Cannot connect SSH, please check the SSH settings"**. |
| {{:public:obmvmware_cannotconnectssh.png?direct&800|}} | {{:public:obmvmware_cannotconnectssh.png?direct&800|}} | ||
| Line 12: | Line 19: | ||
| The SSH setting is disabled on the VMware ESXi host. | The SSH setting is disabled on the VMware ESXi host. | ||
| - | To perform a backup of guests virtual machines on a VMware host, AhsayOBM needs to login to the VMware host on ssh using the root account via port 22 (default). | + | To perform a backup of guests' virtual machines on a VMware host, AhsayOBM needs to login to the VMware host on ssh using the root account via port 22 (default). |
| ===== Resolution: ===== | ===== Resolution: ===== | ||
| Line 21: | Line 28: | ||
| 2. After enabling SSH verify the setup is correct by using telnet from the AhsayOBM machine, i.e. telnet {VMware_host} 22 | 2. After enabling SSH verify the setup is correct by using telnet from the AhsayOBM machine, i.e. telnet {VMware_host} 22 | ||
| - | **Example:** The following information will be displayed by a VMware ESXi v5.5 host if SSH is enabled in response to a telnet. | + | **Example:** The following information will be displayed by a VMware ESXi v5.5 host if SSH is enabled in response to telnet. |
| <code> | <code> | ||
public/cannot_connect_ssh_please_check_the_ssh_settings_error_when_creating_a_backup_set_on_a_vmware_esxi_host.txt · Last modified: 2021/12/21 08:02 by anna.olalia