✎ [V9] FAQ: How to install the latest v9 release for AhsayOBM / AhsayACB? [Ahsay Wiki]

This page is read only. You can view the source, but not change it. Ask your administrator if you think this is wrong.
=====  [V9] FAQ: How to install the latest v9 release for AhsayOBM / AhsayACB?   =====

<html>
 <b>
  Article ID:
 </b>
 9012
 <br/>
 <b>
  Reviewed:
 </b>
 2022-11-09
 <br/>
 <br/>
 <b>
  Product Version:
 </b>
 <br/>
 AhsayOBM / AhsayACB: 9.1 to 9.x
 <br/>
 OS: All platforms
</html>


===== Description =====
<html>
 How to manually install the latest client for v9 AhsayOBM or AhsayACB?
 <br/>
 <br/>
 <font color=red>As of 2022-November-09, the current Version 9 public release is v9.5.0.0 ; the AhsayCBS Backup Server must be upgraded to this release in order to upgrade clients.</font>
</html>


===== Steps =====
<html>
 This document contains the information of how to upgrade (install) your AhsayOBM or AhsayACB client to the latest version. The client software is only available from the AhsayCBS Backup Server.
 <br/>
 <br/>
 <b>
  Table of Contents:
 </b>
 <br/>
 <ul>
  <li><font color=black>
   <a href="#How%20to%20auto%20update%20all%20AhsayOBM%20/%20ACB%20client%20agents">
    How to auto update all supported AhsayOBM / ACB client agents
   </a>
  </font></li>
  <li><font color=black>
   <a href="#How%20to%20install%20the%20latest%20stable%20patch%20release%20for%20AhsayOBM%20/%20ACB%20on%20Windows">
    How to install the latest public client release for AhsayOBM / ACB on Windows
   </a>
  </font></li>
  <li><font color=black>
   <a href="#How%20to%20install%20the%20latest%20stable%20patch%20release%20for%20AhsayOBM%20/%20ACB%20on%20Mac%20OS%20X">
    How to install the latest public client release for AhsayOBM / ACB on Mac OS
   </a>
  </font></li>
  <li><font color=black>
   <a href="#How%20to%20install%20the%20latest%20stable%20patch%20release%20for%20AhsayOBM%20on%20Linux">
    How to install the latest public client release for AhsayOBM on Linux
   </a>
  </font></li>
  <li><font color=black>
   <a href="#How%20to%20install%20the%20latest%20stable%20patch%20release%20for%20AhsayOBM%20on%20Synology%20NAS">
    How to install the latest public client release for AhsayOBM on Synology NAS
   </a>
  </font></li>
  <li><font color=black>
   <a href="#How%20to%20install%20the%20latest%20stable%20patch%20release%20for%20AhsayOBM%20on%20QNAP%20NAS">
    How to install the latest public client release for AhsayOBM on QNAP NAS
   </a>
  </font></li>  
 </ul>
 <br/>


<HR>
 <b>
  <a name="How%20to%20auto%20update%20all%20AhsayOBM%20/%20ACB%20client%20agents"><FONT SIZE=+1> How to auto update all supported AhsayOBM / ACB client agents</a>:</FONT>
 </b>
 <br/>
 <br/>
 If your machine already has AhsayOBM / AhsayACB client already installed, then the CBS Admin may consider using the Auto Update feature found in AhsayCBS UI, to push out the updated client to user devices.
 <br/><br/>
 To auto update all supported AhsayOBM / AhsayACB client agents, perform the following steps:
 <br/>
 <br/>
 <ol>
  <li><font color=black>
   Prepare the live-update files:
   <br/>
   <br/>
   <ul>
    <li><font color=black>
     <B>[ For default Ahsay-branded installation ]</B>
     <br/>
     <ul>
      <li><font color=black>
       The live-update files are ready after the AhsayCBS upgrade
      </font></li>
     </ul>
    </font></li>
    <BR>
    <li><font color=black>
     <B>[ For custom branded installation ]</B>
     <br/>
     <ul>
      <li><font color=black>
       Login to the AhsayCBS console
      </font></li>
      <li><font color=black>
       Under [System Settings], select [Basic] &gt; [Administrative Access] &gt; &lt; select account &gt;
      </font></li>
      <li><font color=black>
       Review all branding properties, as upgraded CBS might have new changes under [Rebrand Clients]
      </font></li>
      <li><font color=black>
       Click [OK], then [Save]
      </font></li>
      <li><font color=black>
       Return back to the Branding properties, then click on [Rebrand Client]. Press the [Build Branded Client] button to rebuild the client installation file and live-update files
      </font></li>
     </ul>
    </font></li>
   </ul>
   <br/>
  </font></li>
  <li><font color=black>
   Enable the Auto Update feature on the AhsayCBS server. Please refer to the How to enable AUA chapter within the <a href="http://download.ahsay.com/support/document/v9/guide_cbs_admin_v9.pdf">AhsayCBS Administrator's Guide</a> for more information.
   <br/>
   <br/>
    <b><font color=red>
     Important:
    </b>
    <br/>
    <UL><LI><font color=red>Auto Update does not support AhsayOBM installation on Synology and QNAP NAS.</FONT>
    <LI><font color=red>Auto Update is not for first time installation on a device</FONT>
    <LI><font color=red>Auto Update cannot be used to push a backup server URL change</FONT>
    </UL>
   </font>
  </font></li>
 </ol>




<HR>
 <b>
  <a name="How%20to%20install%20the%20latest%20stable%20patch%20release%20for%20AhsayOBM%20/%20ACB%20on%20Windows">
   <FONT SIZE=+1> How to install the latest public client release for AhsayOBM / ACB on Windows</a>: </FONT>
 </b>
 <br/>
 <br/>
 <ol>
  <li><font color=black>
   Download either the executable (EXE) or the offline (ZIP) file from the AhsayCBS console:
   <br/>
   <br/>
     More information about this release can be found in our
     <a href="https://wiki.ahsay.com/doku.php?id=public:resources:release_notes">Release Notes</a>.
   <br/>
   <br/>
   <font color=red>
    <b>
     Important:
    </b>
    <br/>
    Contact your service provider if you do not have access to download the upgrade file.
   </font>
   <br/>
   <br/>
  </font>   

     <font color=black>
     <TABLE BORDER=1>
     <TR><TD>
       <b><u>AhsayOBM</u></b> <font color=#FF0000>[exe / zip]</font>:
       <br/>
       <br/>
       <img style="width:100%; border:thin solid black" src="http://wiki.ahsay.com/lib/exe/fetch.php?media=public:8010_obm-win.png"/>
       <br/>
     </TD><TD>
          <b><u>AhsayACB</u></b> <font color=#FF0000>[exe / zip]</font>:
          <br/>
          <br/>
          <img style="width:100%; border:thin solid black" src="http://wiki.ahsay.com/lib/exe/fetch.php?media=public:8010_acb-win.png"/>
          </br>
     </TD></TR></TABLE>

  <li>
     <TABLE BORDER=1 WIDTH=100%>
     <TR><TD WIDTH=50%>
   <font color=black>
   <B>For EXE:</B> Double-click the <I>obm-win-port-hostname-https.exe</I> file to start the AhsayOBM Setup Wizard.
   <br/>
   <B>For ZIP:</B> Unzip the <I>obm-win.zip</I> file, then open the directory and run the <I>obm-win.exe</I> to begin the Setup Wizard.
   <br/>
     </TD><TD WIDTH=50%>
   <B>For EXE:</B> Double-click the <I>acb-win-port-hostname-https.exe</I> file to start the AhsayACB Setup Wizard.
   <br/>
   <B>For ZIP:</B> Unzip the <I>acb-win.zip</I> file, then open the directory and run the <I>acb-win.exe</I> to begin the Setup Wizard.
   <br/>
   </font>
     </TD></TR></TABLE>
  </li>
  
  <li><font color=black>
   Click [Yes] to un-install the previous version of AhsayOBM / ACB client.
   <br/>
   <br/>
      <img style="width:30%; border:thin solid black" src="http://wiki.ahsay.com/lib/exe/fetch.php?media=public:5146_2.png"/>
   <br/>
   <br/>
  </font></li>
  <li><font color=black>
   Continue to the next steps with the information provided in the Setup Wizard to re-install the client agent.
   <br/>
   <br/>
  </font></li>
  <li><font color=black>
   Installation is now complete.
  </font>
 <BR/><BR/> You may find more details about installation or upgrading AhsayOBM in the <A HREF="http://download.ahsay.com/support/document/v9/guide_obm_quickstart_win_v9.pdf">AhsayOBM Quick Start Guide for Windows Guide</A>
<BR/>You may find more details about installation or upgrading AhsayACB in the <A HREF="http://download.ahsay.com/support/document/v9/guide_acb_quickstart_win_v9.pdf">AhsayACB Quick Start Guide for Windows Guide</A><BR/>
  </li>
 </ol>
 <br/>
<HR>
 <b>
  <a name="How%20to%20install%20the%20latest%20stable%20patch%20release%20for%20AhsayOBM%20/%20ACB%20on%20Mac%20OS%20X"><FONT SIZE=+1> How to install the latest public client release for AhsayOBM / ACB on Mac OS X</a>:</FONT>
 </b>
 <br/>
 <br/>
 <ol>
  <li><font color=black>
   Download the dmg or tar.gz file from the AhsayCBS console:
   <br/>
   <br/>
     More information about this release can be found in our
     <a href="https://wiki.ahsay.com/doku.php?id=public:resources:release_notes">Release Notes</a>.
   <br/>
   <br/>
   <font color=red>
    <b>
     Important:
    </b>
    <br/>
    Contact your service provider if you do not have access to download the upgrade file.
   </font>
   <br/>
   <br/>

    <font color=black>
     <TABLE BORDER=1>
     <TR><TD>
     <b><u>AhsayOBM</u></b> <font color=#FF0000>[dmg / tar.gz file]</font>:
     <br/>
     <br/>
        <img style="width:100%; border:thin solid black" src="http://wiki.ahsay.com/lib/exe/fetch.php?media=public:8010_obm-mac.png"/>
     <br/>
     </font>
     </TD><TD>
    <font color=black>
     <b><u>AhsayACB</u></b> <font color=#FF0000>[dmg / tar.gz file]</font>:
     <br/>
     <br/>
        <img style="width:100%; border:thin solid black" src="http://wiki.ahsay.com/lib/exe/fetch.php?media=public:8010_acb-mac.png"/>
     <br/>
    </font>
     </TD></TR></TABLE>
    
   </ul>
   <br>
  </li>
  
  <li>
  <TABLE BORDER=1 WIDTH=100%>
  <TR><TD WIDTH=50%>
  <font color=black>
   <B>For DMG:</B> Double-click the <I>obm-port-hostname-https.dmg</I> file.
   <br/>
   <B>For TAR.GZ:</B> Unarchiver the <I>obm-mac.tar.gz</I> file. After the package is expanded, double-click on the <I>DMG</I> file.
   <br/>
  </font>
  </TD><TD width:50%>
  <font color=black>
   <B>For DMG:</B> Double-click the <I>acb-port-hostname-https.dmg</I> file.
   <br/>
   <B>For TAR.GZ:</B> Unarchiver the <I>acb-mac.tar.gz</I> file. After the package is expanded, double-click on the <I>DMG</I> file.
   <br/>
  </font>
  </TD></TR></TABLE>
  
  </li>
  <li>
  <TABLE BORDER=1 WIDTH=100%>
  <TR><TD WIDTH=50%>
  <font color=black>
   Double-click the <I>obm.pkg</I> file to start the AhsayOBM Setup Wizard.
   <br/>
  </font>
  </TD><TD WIDTH=50%>
  <font color=black>
   Double-click the <I>acb.pkg</I> file to start the AhsayACB Setup Wizard.
   <br/>
  </font>
  </TD></TR></TABLE>
  </li>

  <li><font color=black>
   Continue to the next steps with the information provided in the Setup Wizard to re-install the client agent.
   <br/>
   <br/>
  </font></li>
  <li><font color=black>
   Installation is now complete.
  </font>
 <BR/><BR/> You may find more details about installation or upgrading AhsayOBM in the <A HREF="http://download.ahsay.com/support/document/v9/guide_obm_quickstart_mac_v9.pdf">AhsayOBM Quick Start Guide for Mac Guide</A>
<BR/> You may find more details about installation or upgrading AhsayACB in the <A HREF="http://download.ahsay.com/support/document/v9/guide_acb_quickstart_mac_v9.pdf">AhsayACB Quick Start Guide for Mac Guide</A><BR/>
  </li>
 </ol>
 <br/>
<HR>
 <b>
  <a name="How%20to%20install%20the%20latest%20stable%20patch%20release%20for%20AhsayOBM%20on%20Linux"><FONT SIZE=+1> How to install the latest public client release for AhsayOBM on Linux</a>:</FONT>
 </b>
 <br/>
 <br/>
 <ol>
  <li><font color=black>
   Download one of the available SH / TAR GZ / RPM / DEB file from the AhsayCBS console:
   <br/>
   <br/>
     More information about this release can be found in our
     <a href="https://wiki.ahsay.com/doku.php?id=public:resources:release_notes">Release Notes</a>.
   <br/>
   <br/>
   <font color=red>
    <b>
     Important:
    </b>
    <br/>
    Contact your service provider if you do not have access to download the upgrade file.
   </font>
   <br/>
   <br/>
   <ul>
    <li><font color=black>
     <b><u>Client releases for AhsayOBM</u></b> <font color=#FF0000>[sh / tar.gz / rpm / deb file]</font>:
     <br/>
     <br/>
        <img style="width:50%; border:thin solid black" src="http://wiki.ahsay.com/lib/exe/fetch.php?media=public:8010_obm-linux.png"/>
    </font></li>
   </ul>
   <br>
  </li>
  <li><font color=black>
   Install the AhsayOBM client agent:
   <br/>
   <br/>
   <table border="0" cellpadding="0" cellspacing="0" width="600">
    <tr><B>For SH:</B></tr>
    <TR>
     <br/>
     Rename the downloaded file, removing all characters after <I>.sh</I> , then run to install.
     <br/>Example,
    </TR>
    <tr> 
     <td style="BACKGROUND-COLOR: black">
      <font size=2 color=white># sh obm-nix-port-hostname-https.sh</font>
     </td>
    </tr>
   </table>  

   <table border="0" cellpadding="0" cellspacing="0" width="600">
    <tr><B>For TAR.GZ:</B></tr>
    <tr>
     <td style="BACKGROUND-COLOR: black">
      <font size=2 color=white># tar zxvf obm-linux.tar.gz</font>
      <br>
      <font size=2 color=white># sh obm-linux.sh</font>
     </td>
    </tr>
   </table>  

   <table border="0" cellpadding="0" cellspacing="0" width="600">
    <tr><B>For RPM:</B></tr>
    <tr>
     <td style="BACKGROUND-COLOR: black">
      <font size=2 color=white># rpm -i --replacepkgs obm-linux-noarch-port-hostname-https.rpm</font>
     </td>
    </tr>
   </table>  
  </font>

   <table border="0" cellpadding="0" cellspacing="0" width="600">
    <tr><FONT COLOR=black><B>For DEB:</B></FONT></tr>
    <TR>
     <br/>
     <FONT COLOR=black>
     Rename the downloaded file, removing all characters after <I>.deb</I> , then run to install:
     <br/>Example,
     </FONT>
    </TR>
    <tr>
     <td style="BACKGROUND-COLOR: black">
      <font size=2 color=white># dpkg -i obm-linux-noarch-port-hostname-https-0O.deb</font>
     </td>
    </tr>
   </table>  
   </li>
  </font></li>
  <li><font color=black>
   As an example, the following messages will be displayed after the re-installation is completed:
   <br/>
   <table border="0" cellpadding="0" cellspacing="0" width="600">
    <tr>
     <td style="BACKGROUND-COLOR: black">
      <font size=2 color=white># ...<br>
# Untar jvm and component files finished<br>
# Install Application Path: /usr/local/obm<br>
# Restore Previous Setting backup ...<br>
# Restore home.txt<br>
# Restore config.ini<br>
# Restore application opt file (afc.opt)<br>
# Restore application opt file (cb.opt)<br>
# Previous Setting backup restored<br>
# Done</font>
     </td>
    </tr>
   </table>  
      </span>
     </td>
    </tr>
   </table>
  </font>
 <BR/><BR/> You may find more details about installation or upgrading in the <A HREF="http://download.ahsay.com/support/document/v9/guide_obm_quickstart_nix_cli_v9.pdf">Quick Start Guide for Linux (CLI) Guide</A>
<BR/>
You may find more details about installation or upgrading in the <A HREF="http://download.ahsay.com/support/document/v9/guide_obm_quick_start_nix_gui_v9.pdf">Quick Start Guide for Linux (GUI) Guide</A><BR/>
  </li>
 </ol>
 <br/>
<HR>
 <b>
  <a name="How%20to%20install%20the%20latest%20stable%20patch%20release%20for%20AhsayOBM%20on%20Synology%20NAS">
   <FONT SIZE=+1> How to install the latest public client release for AhsayOBM on Synology NAS</a>:</FONT>
 </b>
 <br/>
 <br/>
 <ol>
  <li><font color=black>
   Download the upgrade package file from the AhsayCBS console:
   <br/>
   <br/>
     More information about this release can be found in our
     <a href="https://wiki.ahsay.com/doku.php?id=public:resources:release_notes">Release Notes</a>.
   <br/>
   <br/>
   <font color=red>
    <b>
     Important:
    </b>
    <br/>
    Contact your service provider if you do not have access to download the upgrade file.
   </font>
   <br/>
   <br/>
   <ul>
    <li><font color=black>
     <b><u>Client releases for AhsayOBM</u></b> <font color=#FF0000>[spk file]</font>
     :
     <br/>
     <br/>
        <img style="width:50%; border:thin solid black" src="http://wiki.ahsay.com/lib/exe/fetch.php?media=public:8010_obm-syn_2.png"/>
   </li>
   </ul>
   <br>
   </li>
  <li><font color=black>
   Sign into DiskStation Manager (DSM) with the admin account. In a web browser, enter the Synology NAS device IP address, followed by :5000
   <br/>
       Example:
       <br/><table border="0" cellpadding="0" cellspacing="0" width="600"><TR><td style="BACKGROUND-COLOR: black">
            <FONT COLOR=white>http://10.11.12.55:5000</FONT>
            </TD></TR></TABLE>
   <br/>
  </font></li>
  <li><font color=black>
   In Package Center, select Manual Install.
   <br/>
   <br/>
      <img style="width:50%; border:thin solid black" src="http://wiki.ahsay.com/lib/exe/fetch.php?media=public:8010_7.png"/>
   <br/>
   <br/>
  </font></li>
  <li><font color=black>
   Browse to the AhsayOBM package file which you have downloaded (e.g. <I>obm-443-hostname-https.spk</I>), then click
   <br/>
   Next to proceed.
   <br/>
   <br/>
      <img style="width:50%; border:thin solid black" src="http://wiki.ahsay.com/lib/exe/fetch.php?media=public:8010_8.png"/>
   <br/>
   <br/>
  </font></li>
  <li><font color=black>
   Enter the URL (as displayed in the download page) of the backup server, click Next.
   <br/>
   <br/>
      <img style="width:50%; border:thin solid black" src="http://wiki.ahsay.com/lib/exe/fetch.php?media=public:8010_9.png"/>
   <br/>
   <br/>
  </font></li>
  <li><font color=black>
   Review the information on screen, then click Apply to apply the update to AhsayOBM.
   <br/>
   <br/>
      <img style="width:50%; border:thin solid black" src="http://wiki.ahsay.com/lib/exe/fetch.php?media=public:8010_10.png"/>
   <br/>
   <br/>
  </font></li>
  <li><font color=black>
   Allow the update process to complete.
   <br/>
   <br/>
      <img style="width:50%; border:thin solid black" src="http://wiki.ahsay.com/lib/exe/fetch.php?media=public:8010_11.png"/>
   <br/>
   <br/>
  </font></li>
  <li><font color=black>
   Installation is now complete.
  </font>
 <BR/><BR/> You may find more details about installation or upgrading in the <A HREF="http://download.ahsay.com/support/document/v9/guide_obm_quickstart_syn_v9.pdf">Quick Start Guide for Synology NAS Guide</A><BR/>
  </li>
 </ol>
 <br/>

<HR>
 <b><a name="How%20to%20install%20the%20latest%20stable%20patch%20release%20for%20AhsayOBM%20on%20QNAP%20NAS"><FONT SIZE=+1> How to install the latest public client release for AhsayOBM on QNAP NAS</a>:</b></FONT>
 <br/>
 <br/>
 <ol>
  <li><font color=black>
   Download the upgrade package file from the AhsayCBS console:
   <br/>
   <br/>
     More information about this release can be found in our
     <a href="https://wiki.ahsay.com/doku.php?id=public:resources:release_notes">Release Notes</a>.
   <br/>
   <br/>
   <font color=red>
    <b>
     Important:
    </b>
    <br/>
    Contact your service provider if you do not have access to download the upgrade file.
   </font>
   <br/>
   <br/>
   <ul>
    <li><font color=black>
     <b><u>Client releases for AhsayOBM</u></b> <font color=#FF0000>[qpkg file]</font>:
     <br/>
     <br/>
        <img style="width:50%; border:thin solid black" src="http://wiki.ahsay.com/lib/exe/fetch.php?media=public:8010_obm-qnap.png"/>
    </font></li>
   </ul>
   <br>
  </li>
  <li><font color=black>
   Sign into QTS with the admin account.
   <br/>
   <br/>
  </font></li>
  <li><font color=black>
   Open App Center, select Install Manually.
   <br/>
   <br/>
      <img style="width:70%; border:thin solid black" src="http://wiki.ahsay.com/lib/exe/fetch.php?media=public:8010_13.png"/>
   <br/>
   <br/>
  </font></li>
  <li><font color=black>
   Browse to the AhsayOBM package file which you have downloaded (e.g. <I>obm-443-hostname-https-0O.qpkg</I>), then click
   <br/>
   Install to proceed.
   <br/>
   <br/>
      <img style="width:70%; border:thin solid black" src="http://wiki.ahsay.com/lib/exe/fetch.php?media=public:8010_15.png"/>
   <br/>
   <br/>
  </font></li>
  <li><font color=black>
   Click OK when prompted to confirm.
   <br/>
   <br/>
  </font></li>
  <li><font color=black>
   Allow the update process to complete.
   <br/>
   <br/>
      <img style="width:70%; border:thin solid black" src="http://wiki.ahsay.com/lib/exe/fetch.php?media=public:8010_16.png"/>
   <br/>
   <br/>
  </font></li>
  <li><font color=black>
   Installation is now complete.
   <br/>
   <br/>
      <img style="width:70%; border:thin solid black" src="http://wiki.ahsay.com/lib/exe/fetch.php?media=public:8010_17.png"/>
   <br/>
   <br/>   
  </font>
 <BR/><BR/> You may find more details about installation or upgrading in the <A HREF="http://download.ahsay.com/support/document/v9/guide_obm_quickstart_qnap_v9.pdf">Quick Start Guide for QNAP NAS Guide</A><BR/><BR/>
  </li>
 </ol>


</html>



===== Keywords =====
OBM, Update, Update, Patch, Hotfix, Hot-fix, Patching, upgrade, upgrading
User Tools

Site Tools

Page Tools
