✎ [V9] FAQ: How to recover AhsayCBS system account password? [Ahsay Wiki]

This page is read only. You can view the source, but not change it. Ask your administrator if you think this is wrong.
===== [V9] FAQ: How to recover AhsayCBS system account password?   =====
<html>
 <b>
  Article ID
 </b>
 : 9308
 <br/>
 <b>
  Reviewed
 </b>
 : 2022-01-06
 <br/>
 <br/>
 <b>
  Product Version:
 </b>
 <br/>
 AhsayCBS: v9.1 to 9.x
 <br/>
 OS: All platforms
</html>


===== Description =====
This document contains information on how to recover the AhsayCBS system account password.


===== Steps =====
<html>
The AhsayCBS system account password is not recoverable. You can log in to the AhsayCBS web console by temporarily resetting the system account password to "system", then modify the password again (to a password of your choice) in the AhsayCBS web console afterward (applies to AhsayCBS pre-v8.3.4.0).
 <br/>
 <br/>
On AhsayCBS v8.3.4.0 or above, there is a security requirement if the system account password is reset to "system", on the next login to the AhsayCBS web console using the system account it will automatically prompt you to change the password. Further access will not be allowed until the "system" password has been changed.

 <br/>
 <br/>
 To reset the system password, amend the "cbs.json" file located in:
 <br/>
 <br/>
 ${Install-Home}\conf
 <br/>
 <br/>
 <u>
  Value of ${Install-Home} for various operating system:
 </u>
 <br/>
 <ul>
  <li>
   <font color=black>(Windows) C:\Program Files\AhsayCBS</font>
  </li>
  <li>
   <font color=black>(Linux/FreeBSD) /usr/local/cbs</font>
  </li>
    <li>
   <font color=black>(AhsayUBS) /ubs/mnt/eslsfw/obsr/conf</font>
  </li>
 </ul>
 <ol style="list-style-type: decimal">
  <li>
   <font color=black>Stop the AhsayCBS Service.</font>
   <br/>
   <br/>
  </li>
  <li>
   <font color=black>Open "cbs.json" with a text editor such as Notepad++.</font>
   <br/>
   <br/>
  </li>
  <li>
   <font color=black>Using a <a href="http://sourceforge.net/projects/nppjsonviewer/">JSONViewer Notepad++ plugin</a>, locate the <b>unique system user ID</b> in the "cbs.json" file.
   <br>
   <br/>
   Scroll down to the <b>AdminList</b> section and expand the objects to locate the system user as shown below:
   <br>
    <br/>
   <u>Example: The system user object should contain the following items:</u>
   <br/>
   <br/>
   Name : system
   <br/>
   <b>ID : 1579077966764</b> <font color=#FF0000>(This is an example system user ID. As this value is unique for each AhsayCBS installation)</font>  
   <br/>
   Type : ADMIN
   <br/>
   <br/>
   <img style="width:60%; border:thin solid black" src="http://wiki.ahsay.com/lib/exe/fetch.php?media=public:8039_faq:cbs_json_2.png"/>
   <br>
   <br>
  </li>

  </li>
  <li>
   <font color=black>Search for the unique system user ID in the "cbs.json" file. 
   <font color=#FF0000>
   For example: 1579077966764
   </font>
  
   <br/>
   <br/>
   <table border="0" cellpadding="0" cellspacing="0" width="850">
    <!-- <tbody>tr -->
    <tr>
     <td align="center" style="BORDER-TOP: gray 1pt solid; BORDER-LEFT: gray 1pt solid; BORDER-RIGHT: gray 1pt solid; BORDER-BOTTOM: gray 1pt solid; BACKGROUND-COLOR: #969696">
      <b>
       <font color=black>
       cbs.json
       </font>
      </b>
     </td>
    </tr>
    <tr>
     <td style="BORDER-LEFT: gray 1pt solid; BORDER-RIGHT: gray 1pt solid; BACKGROUND-COLOR: #eaeaea">
      ...
     </td>
    </tr>
    <tr>
     <td style="BORDER-LEFT: gray 1pt solid; BORDER-RIGHT: gray 1pt solid; BACKGROUND-COLOR: #eaeaea">
      <font color=#FF0000>
       "ID":"1579077966764"
      </font>
     ,"Pwd":"%hashed_password_entries%"...
     </td>
    </tr>
    <tr>
     <td style="BORDER-LEFT: gray 1pt solid; BORDER-RIGHT: gray 1pt solid; BACKGROUND-COLOR: #eaeaea">
      ...
     </td>
    </tr>
    <tr>
     <td style="BORDER-LEFT: gray 1pt solid; BORDER-RIGHT: gray 1pt solid; BORDER-BOTTOM: gray 1pt solid; BACKGROUND-COLOR: #eaeaea">
     </td>
    </tr>
   </table>
   <font color=black><b>Note:</b> the ordering of the admin account parameters may be different on your AhsayCBS version.</font>
   
   <br/>
   <br/>
  </li>
  <li>
   <font color=black>Edit the "Pwd" entry by replacing
   <br/>
   <br/>
   "Pwd":"%hashed_password_entries%"
   with
   <br/>
   <br/>
   <font color=#FF0000>
    "Pwd":"u8XmYeEGxtzY3G3RhkVML8ujxxD7TY5xpgyT6vB38HM="
   </font>
   <br/>
   <br/>
   Similar to the example as follows:</font>
   <br/>
   <br/>
   <table border="0" cellpadding="0" cellspacing="0" width="850">
    <tr>
     <td align="center" style="BORDER-TOP: gray 1pt solid; BORDER-LEFT: gray 1pt solid; BORDER-RIGHT: gray 1pt solid; BORDER-BOTTOM: gray 1pt solid; BACKGROUND-COLOR: #969696">
      <b>
      <font color=black>
       cbs.json
       </font>
      </b>
     </td>
    </tr>
    <tr>
     <td style="BORDER-LEFT: gray 1pt solid; BORDER-RIGHT: gray 1pt solid; BACKGROUND-COLOR: #eaeaea">
      ...
     </td>
    </tr>
    <tr>
     <td style="BORDER-LEFT: gray 1pt solid; BORDER-RIGHT: gray 1pt solid; BACKGROUND-COLOR: #eaeaea">
      "ID":"1579077966764",
      <font color=#FF0000>
       "Pwd":"u8XmYeEGxtzY3G3RhkVML8ujxxD7TY5xpgyT6vB38HM="
      </font>
      ...
     </td>
    </tr>
    <tr>
     <td style="BORDER-LEFT: gray 1pt solid; BORDER-RIGHT: gray 1pt solid; BACKGROUND-COLOR: #eaeaea">
      ...
     </td>
    </tr>
    <tr>
     <td style="BORDER-LEFT: gray 1pt solid; BORDER-RIGHT: gray 1pt solid; BORDER-BOTTOM: gray 1pt solid; BACKGROUND-COLOR: #eaeaea">
     </td>
    </tr>
   </table>
   <li>
   <font color=black>Save the changes to the "cbs.json" file.</font>
   <br/>
   <br/>
  </li>
  <li>
   <font color=black>Start the AhsayCBS service afterward.</font>
   <br/>
   <br/>
  </li>
  
  <li>
   <font color=black>Login to the AhsayCBS web console with username "system" and password "system":</font>
   <br/>
   <br/>
      <img style="width:60%; border:thin solid black" src="http://wiki.ahsay.com/lib/exe/fetch.php?media=public:5122_1.png"/>
   <br>
   <br>
  </li>
  <li>
  <!--
  <font color=black>On AhsayCBS v8.3.4.0 or above, it will automatically prompt you to change the password.</font>
  -->
  <font color=black>On AhsayCBS v9, it will automatically prompt you to change the password.</font>
   <br/>
   <br/>
   <img style="width:60%; border:thin solid black" src="http://wiki.ahsay.com/lib/exe/fetch.php?media=public:8039_faq:change_system_pwd.png"/>
  <br/>
   <br/>
  </li>
  <!--
  <li>
   <font color=black>On AhsayCBS pre-v8.3.4.0, after login change the password by selecting <b>Basic</b> under <b>System Settings</b>:</font>
   <br/>
   <br/>
      <img style="width:10%; border:thin solid black" src="http://wiki.ahsay.com/lib/exe/fetch.php?media=public:5122_2.png"/>
   <br>
   <br>
   <font color=black>Under <b>Administrative Access</b>, <b>Select the system account</b>, <b>Profile</b>, update the password:</font>
   <br/>
   <br/>
      <img style="width:60%; border:thin solid black" src="http://wiki.ahsay.com/lib/exe/fetch.php?media=public:5122_3.png"/>
    <br/>
   <br/>
  </li>
  -->
 </ol>
</html>


===== Keywords =====
cbs, obs, password, system, admin, administrator, lost, pwd, recovery, recover, pass-word
User Tools

Site Tools

Page Tools
