User Tools

Site Tools


public:file_general

Differences

This shows you the differences between two versions of the page.

Link to this comparison view

Both sides previous revision Previous revision
Next revision
Previous revision
public:file_general [2019/08/09 15:02]
ronnie.chan
public:file_general [2022/11/28 11:12] (current)
kirk.lim Last modified: 2019/08/15 16:57 by ronnie.chan
Line 1: Line 1:
-====== File / General ​======+====== File Backup Set ======
  
-Below are the FAQs and Issues related ​to File backup set type.+Last modified: 2019/08/15 (Note: Content written for AhsayCBS v7+v8, ​and may generally apply to latest product release)
  
-==== FAQs ====+AhsayOBM / AhsayACB comes with basic capability of backing up ordinary files with the use of File backup set.  
 +{{public:​ahsay_wiki_file_backup_set.png?​640}}
  
-  ​* [[public:​5000_faq:​ahsay_hardware_requirement_list_hrl_for_version_7.3_or_above|Ahsay Hardware Requirement List (HRL) for version 7.3 or above]] +===== Documentation ====== 
-  * [[public:​5001_faq:​ahsay_software_compatibility_list_scl_for_version_7.3_or_above|Ahsay Software Compatibility List (SCL) for version 7.3 or above]]+ 
 +  * [[https://​www.ahsay.com/​download/​download_document_v8_obm-quickstart-windows.jsp|AhsayOBM Quick Start Guide for Windows]] 
 +  * [[https://​www.ahsay.com/​download/​download_document_v8_obm-quickstart-mac.jsp|AhsayOBM Quick Start Guide for Mac]] 
 +  * [[https://​www.ahsay.com/​download/​download_document_v8_obm-quickstart-linux-gui.jsp|AhsayOBM Quick Start Guide for Linxu (GUI)]] 
 +  * [[https://​www.ahsay.com/​download/​download_document_v8_obm-quickstart-linux.jsp|AhsayOBM Quick Start Guide for Linux (CLI)]] 
 +  * [[https://​www.ahsay.com/​download/​download_document_v8_obm-quickstart-freebsd.jsp|AhsayOBM Quick Start Guide for FreeBSD]] 
 + 
 +===== FAQs ===== 
 + 
 +  ​* [[public:​5000_faq:​ahsay_hardware_requirement_list_hrl_for_version_7.3_or_above|Ahsay Hardware Requirement List (HRL)]] for version 7.3 or above 
 +  * [[public:​5001_faq:​ahsay_software_compatibility_list_scl_for_version_7.3_or_above|Ahsay Software Compatibility List (SCL)]] for version 7.3 or above 
 +  * [[public:​5250_faq:​ahsay_software_compatibility_list_scl_for_granular_and_opendirect_restore|Ahsay Software Compatibility List (SCL) for Granular and OpenDirect Restore]]
   * [[public:​5008_faq:​how_to_create_a_file_backup_set_with_ahsayobm_or_ahsayacb|How to create a file backup set with AhsayOBM or AhsayACB?]]   * [[public:​5008_faq:​how_to_create_a_file_backup_set_with_ahsayobm_or_ahsayacb|How to create a file backup set with AhsayOBM or AhsayACB?]]
   * [[public:​5036_faq:​transfer_rate_of_backup_is_very_inconsistent_e.g._randomly_paused_at_0_bit_s|Transfer rate of backup is very inconsistent (e.g. randomly paused at 0 bit/s)?]]   * [[public:​5036_faq:​transfer_rate_of_backup_is_very_inconsistent_e.g._randomly_paused_at_0_bit_s|Transfer rate of backup is very inconsistent (e.g. randomly paused at 0 bit/s)?]]
-  * [[public:​5057_faq:​where_are_the_backup_client_application_logs_stored_at|Where are the backup client application ​logs stored at?]] +  * [[public:​5057_faq:​where_are_the_backup_client_application_logs_stored_at|How to find AhsayOBM / AhsayACB ​logs?]]
-  * [[public:​5157_faq:​troubleshooting_problem_with_missing_scheduled_backup|Troubleshooting problem with missing scheduled backup]] +
-  * [[public:​5247_faq:​tips_on_how_to_setup_the_temporary_directory_for_your_backup_set|How To Setup The Temporary Directory For Your Backup Set]] +
-  * [[public:​5164_faq:​troubleshooting_problem_with_volume_shadow_copy|Troubleshooting problem with Volume Shadow Copy]]+
   * [[public:​5172_faq:​how_to_effectively_communicate_your_technical_support_issue|How to effectively communicate your technical support issue]]   * [[public:​5172_faq:​how_to_effectively_communicate_your_technical_support_issue|How to effectively communicate your technical support issue]]
-  * [[public:​5250_faq:​ahsay_software_compatibility_list_scl_for_granular_and_opendirect_restore|Ahsay Software Compatibility List (SCL) for Granular and OpenDirect Restore]] 
   * [[public:​5053_faq:​differences_between_ahsay_software_version_6|Differences between Ahsay Software version 6 & 7]]   * [[public:​5053_faq:​differences_between_ahsay_software_version_6|Differences between Ahsay Software version 6 & 7]]
  
-==== Issues ====+===== Issues ​=====
  
   * [[public:​5062_issue:​error_java.lang.nullpointerexception_displayed_when_deleting_a_backup_account|Error java.lang.NullPointerException displayed when deleting a backup account]]   * [[public:​5062_issue:​error_java.lang.nullpointerexception_displayed_when_deleting_a_backup_account|Error java.lang.NullPointerException displayed when deleting a backup account]]
-  * [[public:​5078_issue:​incorrect_error_message_another_backup_job_is_still_running_is_displayed_ms_exchange_server_backup|Incorrect error message '​Another backup job is still running'​ is displayed (MS Exchange server backup)]] 
-  * [[public:​5088_issue:​ms_exchange_server_backup_job_cannot_run_to_completion_for_backup_set_with_backup_schedule_disabled|MS Exchange server backup job cannot run to completion (for backup set with backup schedule disabled)]] 
   * [[public:​5090_issue:​xhost_command_not_found_error_when_running_the_runconfigurator.sh_script_file|xhost command not found error when running the RunConfigurator.sh script file]]   * [[public:​5090_issue:​xhost_command_not_found_error_when_running_the_runconfigurator.sh_script_file|xhost command not found error when running the RunConfigurator.sh script file]]
   * [[public:​5092_issue:​error_java.lang.nullpointerexception_displayed_when_deleting_a_system_account|Error java.lang.NullPointerException displayed when deleting a system account]]   * [[public:​5092_issue:​error_java.lang.nullpointerexception_displayed_when_deleting_a_system_account|Error java.lang.NullPointerException displayed when deleting a system account]]
   * [[public:​5095_issue:​manual_backup_job_is_interrupted_by_scheduler_for_backup_set_with_schedule_to_stop_after_x_hours_enabled|Manual backup job is interrupted by scheduler for backup set with schedule to "stop after x hours" enabled]]   * [[public:​5095_issue:​manual_backup_job_is_interrupted_by_scheduler_for_backup_set_with_schedule_to_stop_after_x_hours_enabled|Manual backup job is interrupted by scheduler for backup set with schedule to "stop after x hours" enabled]]
-  * [[public:​5096_issue:​continuous_backup_for_backup_set_with_programdata_folder_selected_as_backup_source_is_randomly_hanging|Continuous backup for backup set with "​ProgramData"​ folder selected as backup source is randomly hanging]] 
-  * [[public:​5098_issue:​large_build_up_of_strange_files_on_onedrive_for_business_while_replication_is_running|Large build up of strange files on OneDrive for Business while replication is running]] 
-  * [[public:​5099_issue:​continuous_backup_job_does_not_clear_network_share_session_after_job_completion_for_backup_set_with_temp_directory_set_to_network_path|Continuous backup job does not clear network share session after job completion (for backup set with temp directory set to network path)]] 
-  * [[public:​5101_unable_to_do_offsite_backup_error_initializing_bptree|Unable to do Offsite backup (Error initializing bptree)]] 
-  * [[public:​5118_issue:​incorrect_client_usage_and_add-on_module_usage_displayed_for_sub_admin_account|Incorrect client usage and add-on module usage displayed for sub admin account]] 
-  * [[public:​5119_issue:​invalid_backup_source_displayed_for_exchange_2007_server_backup_set_upgraded_from_version_6_to_7|Invalid backup source displayed for Exchange 2007 server backup set upgraded from version 6 to 7]] 
-  * [[public:​5120_issue:​migratev6index.migrateindex_failed_to_migrate_v6_index_ms_exchange_dag_server_backup_set_upgraded_from_version_6_to_7|[MigrateV6Index.migrateIndex] Failed to migrate v6 index (MS Exchange DAG server backup set upgraded from version 6 to 7)]] 
-  * [[public:​5121_issue:​migratev6index.migratemultihostindices_failed_to_deserialize_v6_index_ms_exchange_dag_mail_level_backup_set_upgraded_from_version_6_to_7|[MigrateV6Index.migrateMultiHostIndices] Failed to deserialize v6 index (MS Exchange DAG mail level backup set upgraded from version 6 to 7)]] 
-  * [[public:​5125_issue:​trial_user_reminders_are_sent_every_15_minutes|Trial User Reminders are sent every 15 minutes]] 
-  * [[public:​5134_issue:​replication_traffic_limit_does_not_work_when_set_to_0_kb_s_data_are_still_replicated|Replication traffic limit does not work when set to 0 Kb/s (data are still replicated)]] 
-  * [[public:​5137_issue:​incorrect_error_message_returned_when_calling_updatefilter.do_api_filter_name_is_already_in_use|Incorrect error message returned when calling UpdateFilter.do API (Filter name is already in use)]] 
-  * [[public:​5142_issue:​continuous_backup_does_not_backup_any_data_if_apply_to_file_size_setting_is_set_to_unlimited|Continuous Backup does not backup any data if [Apply to File Size] setting is set to [Unlimited]] 
-  * [[public:​5143_issue:​backup_data_on_single_storage_destination_is_not_restorable_after_converting_destination_into_part_of_a_destination_pool|Backup data on Single Storage Destination is not restorable after converting destination into part of a Destination Pool]] 
-  * [[public:​5153_issue:​index_file_for_destination_of_backup_set_is_found_to_be_corrupted_user_prompted_to_delete_all_data_when_performing_data_integrity_check|Index file for destination of backup set is found to be corrupted (User prompted to delete all data when performing data integrity check)]] 
-  * [[public:​5160_issue:​incorrect_destination_type_pre-v7_displayed_for_missed_backup_job_backup_set_with_version_7_destination|Incorrect destination type Pre-v7 displayed for missed backup job (backup set with version 7 destination)]] 
-  * [[public:​5184_issue:​cannot_configure_timezone_setting_with_gmt_-xx:​30_or_gmt_13:​00_using_the_adduser.do_api|Cannot configure timezone setting with GMT+/-xx:30 or GMT+13:00 using the AddUser.do API]] 
   * [[public:​5188_issue:​usercachemanager.login_error_message_from_active_directory_ldap:​error_code_49|[UserCacheManager.login] Error message from Active Directory LDAP: error code 49?]]   * [[public:​5188_issue:​usercachemanager.login_error_message_from_active_directory_ldap:​error_code_49|[UserCacheManager.login] Error message from Active Directory LDAP: error code 49?]]
   * [[public:​5212_another_backup_job_is_still_running._backup_skipped|ISSUE:​ Another backup job is still running. Backup skipped]]   * [[public:​5212_another_backup_job_is_still_running._backup_skipped|ISSUE:​ Another backup job is still running. Backup skipped]]
-  * [[public:​5216_issue:​cannot_start_shadow_copy_reason_the_writer_operation_failed_because_of_an_error_that_might_recur_if_another_shadow_copy_is_created._vss_e_writererror_nonretryable|“Cannot start shadow copy, reason = The writer operation failed because of an error that might recur if another shadow copy is created. (VSS_E_WRITERERROR_NONRETRYABLE)”]] 
-  * [[public:​5233_issue:​cmd.exe_was_started_with_the_above_path_as_the_current_directory._unc_paths_are_not_supported._defaulting_to_windows_directory._when_running_a_windows_batch_file_as_a_pre_or_post_backup_command_from_a_network_drive|The warning “CMD.EXE was started with the above path as the current directory. UNC paths are not supported. Defaulting to Windows directory.” when running a Windows batch file as a pre or post backup command from a network drive]] 
-  * [[public:​5246_issue:​ahsayobm_ahsayacb_v7_file_backup_jobs_ends_with_snapshot_for_shadow_copy_set_is_missing_backup_terminate._error|AhsayOBM/​AhsayACB v7 file backup jobs ends with "​Snapshot for Shadow Copy Set is missing, backup terminate."​ error]] 
-  * [[public:​5260_issue:​access_is_denied_error_when_restoring_files_folders_using_granular_restore|"​Access is denied"​ error when restoring files/​folders using Granular Restore]] 
-  * [[public:​5261_issue:​onedrivemanager.getappname_invalid_sclientid:​null_error_after_selecting_onedrive_backup_destination_to_restore_files|"​[OneDriveManager.getAppName] Invalid sClientid: null" error after selecting OneDrive backup destination to restore files]] 
-  * [[public:​5262_issue:​gdrivemanager.getappname_invalid_sclientid:​null_error_after_selecting_google_drive_backup_destination_to_restore_files|"​[GDriveManager.getAppName] Invalid sClientid: null" error after selecting Google Drive backup destination to restore files]] 
-  * [[public:​5263_issue:​failed_to_access_destination._reason_error_summary:​invalid_access_token_..._error:​tag:​invalid_access_token_error_after_selecting_dropbox_destination_to_restore_files|"​Failed to access destination. Reason="​{"​Error_summary":​invalid_access_token/​...,"​error":​ {"​.tag":"​invalid_access_token"​}}"​ error after selecting DropBox destination to restore files]] 
   * [[public:​5273_issue:​new_file_file_filename01_error_ioexception_nixutil.c_read_invalid_argument_when_backing_up_files_on_linux_machine|"​[New File] File="/​filename01"​ Error="​[IOException] [NixUtil.c][read] Invalid argument"​ when backing up files on Linux machine]]   * [[public:​5273_issue:​new_file_file_filename01_error_ioexception_nixutil.c_read_invalid_argument_when_backing_up_files_on_linux_machine|"​[New File] File="/​filename01"​ Error="​[IOException] [NixUtil.c][read] Invalid argument"​ when backing up files on Linux machine]]
public/file_general.1565334135.txt.gz · Last modified: 2019/08/09 15:02 by ronnie.chan

Page Tools