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public:faqs_v7 [2019/09/26 15:05]
ronnie.chan
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ronnie.chan
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 ====== FAQs and Known Issues for Ahsay Backup Software v7 ====== ====== FAQs and Known Issues for Ahsay Backup Software v7 ======
-  * [[public:​5000_faq:​ahsay_hardware_requirement_list_hrl_for_version_7.3_or_above|FAQ:​ Ahsay Hardware Requirement List (HRL) for version 7.3 or above]] 
  
 +  * [[public:​5000_faq:​ahsay_hardware_requirement_list_hrl_for_version_7.3_or_above|FAQ:​ Ahsay Hardware Requirement List (HRL) for version 7.3 or above ]]
  
-  * [[public:​5001_faq:​ahsay_software_compatibility_list_scl_for_version_7.3_or_above|FAQ:​ Ahsay Software Compatibility List (SCL) for version 7.3 or above]] 
  
-  * [[public:5002_faq:how_to_modify_the_java_heap_size_of_ahsaycbs|FAQ: How to modify the Java heap size of AhsayCBS?]]+  * [[public:5001_faq:ahsay_software_compatibility_list_scl_for_version_7.3_or_above|FAQ: Ahsay Software Compatibility List (SCL) for version 7.3 or above ]]
  
-  * [[public:5003_faq:how_do_i_modify_the_java_heap_size_setting_of_ahsayobm_or_ahsayacb|FAQ: How do I modify the Java heap size setting ​of AhsayOBM or AhsayACB?]]+  * [[public:5002_faq:how_to_modify_the_java_heap_size_of_ahsaycbs|FAQ: How to modify the Java heap size of AhsayCBS? ]]
  
-  * [[public:5004_how_to_run_a_data_integrity_check|FAQ: How to perform a data integrity check for backup data stored in the backup destination?]]+  * [[public:5003_faq:​how_do_i_modify_the_java_heap_size_setting_of_ahsayobm_or_ahsayacb|FAQ: How do I modify ​the Java heap size setting of AhsayOBM or AhsayACB? ]]
  
-  * [[public:5005_faq:​frequently_asked_questions_about_ahsay_cloud_backup_suite_7|FAQ: Frequently Asked Questions about Ahsay Cloud Backup Suite 7.3]]+  * [[public:5004_how_to_run_a_data_integrity_check|FAQ: How to perform a data integrity check for backup data stored in the backup destination? ​]]
  
-  * [[public:5006_faq:how_to_start_a_retention_policy_job_to_clear_out_of_retention_data|FAQ: How to start a retention policy job to clear out of retention data?]]+  * [[public:5005_faq:frequently_asked_questions_about_ahsay_cloud_backup_suite_7|FAQ: Frequently Asked Questions about Ahsay Cloud Backup Suite 7.3 ]]
  
-  * [[public:5007_faq:how_to_perform_backup_to_a_local_destination_then_import_the_data_to_a_cloud_storage_destination|FAQ: How to perform backup ​to a local destination then import the data to a cloud storage destination?]]+  * [[public:5006_faq:how_to_start_a_retention_policy_job_to_clear_out_of_retention_data|FAQ: How to start a retention policy job to clear out of retention ​data? ]]
  
-  * [[public:5008_faq:how_to_create_a_file_backup_set_with_ahsayobm_or_ahsayacb|FAQ: How to create a file backup ​set with AhsayOBM or AhsayACB?]]+  * [[public:5007_faq:how_to_perform_backup_to_a_local_destination_then_import_the_data_to_a_cloud_storage_destination|FAQ: How to perform ​backup ​to a local destination then import the data to a cloud storage destination? ]]
  
-  * [[public:5010_faq:how_to_create_a_ms_exchange_mail_level_backup_set_with_ahsayobm_ms_exchange_2007_2010|FAQ: How to create a MS Exchange mail level backup set with AhsayOBM ​(MS Exchange 2007 / 2010)?]]+  * [[public:5008_faq:how_to_create_a_file_backup_set_with_ahsayobm_or_ahsayacb|FAQ: How to create a file backup set with AhsayOBM ​or AhsayACB? ]]
  
-  * [[public:5011_faq:how_to_create_a_ms_exchange_mail_level_backup_set_with_ahsayobm_ms_exchange_2013|FAQ: How to create a MS Exchange mail level backup set with AhsayOBM (MS Exchange ​2013)?]]+  * [[public:5010_faq:how_to_create_a_ms_exchange_mail_level_backup_set_with_ahsayobm_ms_exchange_2007_2010|FAQ: How to create a MS Exchange mail level backup set with AhsayOBM (MS Exchange ​2007 / 2010)? ]]
  
-  * [[public:5012_faq:how_to_create_a_ms_windows_system_backup_set_with_ahsayobm|FAQ: How to create a MS Windows system ​backup set with AhsayOBM?]]+  * [[public:5011_faq:how_to_create_a_ms_exchange_mail_level_backup_set_with_ahsayobm_ms_exchange_2013|FAQ: How to create a MS Exchange mail level backup set with AhsayOBM ​(MS Exchange 2013)? ]]
  
-  * [[public:5014_faq:how_setup_a_backup_routine_for_your_computer_with_ahsay_cloud_backup_suite|FAQ: How setup a backup ​routine for your computer ​with Ahsay Cloud Backup Suite?]]+  * [[public:5012_faq:how_to_create_a_ms_windows_system_backup_set_with_ahsayobm|FAQ: How to create ​MS Windows system ​backup ​set with AhsayOBM? ]]
  
-  * [[public:5020_faq:how_to_perform_a_restore_from_backup_data_copied_from_cbs_mapped_drive_removable_drive_backup_storage|FAQ: How to perform ​restore from backup ​data copied from OBS / mapped drive / removable drive backup storage?]]+  * [[public:5014_faq:how_setup_a_backup_routine_for_your_computer_with_ahsay_cloud_backup_suite|FAQ: How setup a backup ​routine for your computer with Ahsay Cloud Backup Suite? ]]
  
-  * [[public:5021_faq:how_to_synchronize_backup_data_on_cloud_storage_to_multiple_computers_for_quicker_restore_fast_data_recovery|FAQ: How to synchronize ​backup data on cloud storage ​to multiple computers for quicker restore (Fast Data Recovery)?]]+  * [[public:5020_faq:how_to_perform_a_restore_from_backup_data_copied_from_cbs_mapped_drive_removable_drive_backup_storage|FAQ: How to perform a restore from backup data copied from OBS / mapped drive / removable drive backup ​storage? ]]
  
-  * [[public:5022_faq:how_to_create_a_backup_destination_to_microsoft_onedrive_for_your_backup_set|FAQ: How to create a backup ​destination ​to Microsoft OneDrive ​for your backup set?]]+  * [[public:5021_faq:how_to_synchronize_backup_data_on_cloud_storage_to_multiple_computers_for_quicker_restore_fast_data_recovery|FAQ: How to synchronize ​backup ​data on cloud storage ​to multiple computers ​for quicker restore (Fast Data Recovery)? ]]
  
-  * [[public:5023_faq:how_to_create_a_backup_destination_to_google_drive_for_your_backup_set|FAQ: How to create a backup destination to Google Drive for your backup set?]]+  * [[public:5022_faq:how_to_create_a_backup_destination_to_microsoft_onedrive_for_your_backup_set|FAQ: How to create a backup destination to Microsoft OneDrive ​for your backup set? ]]
  
-  * [[public:5024_faq:how_to_create_a_backup_destination_to_dropbox_for_your_backup_set|FAQ: How to create a backup destination to Dropbox ​for your backup set?]]+  * [[public:5023_faq:how_to_create_a_backup_destination_to_google_drive_for_your_backup_set|FAQ: How to create a backup destination to Google Drive for your backup set? ]]
  
-  * [[public:5025_faq:how_to_create_predefined_destinations_for_use_with_backups_and_or_replication_to_cloud|FAQ: How to create ​Predefined Destinations for use with backups and or replication ​to Cloud?]]+  * [[public:5024_faq:how_to_create_a_backup_destination_to_dropbox_for_your_backup_set|FAQ: How to create ​a backup destination ​to Dropbox for your backup set? ]]
  
-  * [[public:5026_faq_on_backup_destination|FAQ: Frequently Asked Questions on Backup Destination]]+  * [[public:5025_faq:​how_to_create_predefined_destinations_for_use_with_backups_and_or_replication_to_cloud|FAQ: How to create Predefined Destinations for use with backups and or replication to Cloud? ​]]
  
-  * [[public:5033_faq:​how_to_delete_selective_backed_up_data_from_a_specific_backup_destination|FAQ: How to delete selective backed up data from a specific backup destination?​]]+  * [[public:5026_faq_on_backup_destination|FAQ: Frequently Asked Questions on Backup Destination ​]]
  
-  * [[public:5034_best_practices_for_managing_encryption_key|FAQ: Best practices for managing encryption key on AhsayOBM or AhsayACB version 7?]]+  * [[public:5033_faq:​how_to_delete_selective_backed_up_data_from_a_specific_backup_destination|FAQ: How to delete selective backed up data from a specific backup destination? ]]
  
-  * [[public:5043_faq:​how_to_monitor_the_status_and_progress_of_a_backup_job_via_the_ahsaycbs_web_console|FAQ: How to monitor the status and progress of a backup job via the AhsayCBS web management console?]]+  * [[public:5034_best_practices_for_managing_encryption_key|FAQ: Best practices for managing encryption key on AhsayOBM or AhsayACB version 7? ]]
  
-  * [[public:5045_faq:how_to_configure_an_oracle_database_server_backup_set|FAQ: How to configure an Oracle database server ​backup ​set?]]+  * [[public:5043_faq:how_to_monitor_the_status_and_progress_of_a_backup_job_via_the_ahsaycbs_web_console|FAQ: How to monitor the status and progress of a backup ​job via the AhsayCBS web management console? ]]
  
-  * [[public:5046_faq:how_to_restore_and_recover_an_oracle_database_instance_automatically|FAQ: How to restore and recover ​an Oracle database ​instance automatically?]]+  * [[public:5045_faq:how_to_configure_an_oracle_database_server_backup_set|FAQ: How to configure ​an Oracle database ​server backup set? ]]
  
-  * [[public:5047_faq_about_ahsayobm_installation_on_synology_nas_devices|FAQ: Frequently Asked Questions about AhsayOBM installation on Synology NAS devices]]+  * [[public:5046_faq:​how_to_restore_and_recover_an_oracle_database_instance_automatically|FAQ: How to restore and recover an Oracle database instance automatically? ​]]
  
-  * [[public:5048_faq:​how_to_create_a_vmware_backup_set_to_be_used_with_the_run_direct_feature|FAQ: How to create a VMware backup set to be used with the Run Direct feature?]]+  * [[public:5047_faq_about_ahsayobm_installation_on_synology_nas_devices|FAQ: Frequently Asked Questions about AhsayOBM installation on Synology NAS devices ​]]
  
-  * [[public:5049_faq:how_to_instantly_startup_a_vmware_virtual_machine_with_the_run_direct_feature_with_migration|FAQ: How to instantly startup ​a VMware ​virtual machine ​with the Run Direct feature ​(with migration)?]]+  * [[public:5048_faq:how_to_create_a_vmware_backup_set_to_be_used_with_the_run_direct_feature|FAQ: How to create ​a VMware ​backup set to be used with the Run Direct feature? ]]
  
-  * [[public:5050_faq:how_to_instantly_startup_a_vmware_virtual_machine_with_the_run_direct_feature_without_migration|FAQ: How to instantly startup a VMware virtual machine with the Run Direct feature (without ​migration)?​]]+  * [[public:5049_faq:how_to_instantly_startup_a_vmware_virtual_machine_with_the_run_direct_feature_with_migration|FAQ: How to instantly startup a VMware virtual machine with the Run Direct feature (with migration)? ]]
  
-  * [[public:5051_faq:how_to_install_and_configure_ahsayobm_on_a_synology_nas_device|FAQ: How to install and configure AhsayOBM on Synology NAS device?]]+  * [[public:5050_faq:how_to_instantly_startup_a_vmware_virtual_machine_with_the_run_direct_feature_without_migration|FAQ: How to instantly startup ​VMware virtual machine with the Run Direct feature (without migration)? ]]
  
-  * [[public:5052_faq:how_to_restore_data_with_ahsayobm_installation_on_synology_nas_device|FAQ: How to restore data with AhsayOBM ​installation ​on Synology NAS device?]]+  * [[public:5051_faq:how_to_install_and_configure_ahsayobm_on_a_synology_nas_device|FAQ: How to install and configure ​AhsayOBM on Synology NAS device? ]]
  
-  * [[public:5053_faq:differences_between_ahsay_software_version_6|FAQ: Differences between Ahsay Software version 6 and 7]]+  * [[public:5052_faq:how_to_restore_data_with_ahsayobm_installation_on_synology_nas_device|FAQ: How to restore data with AhsayOBM installation on Synology NAS device? ​]]
  
-  * [[public:5054_faq:how_to_run_a_single_backup_set_rebuild_for_legacy_backup_set_created_in_version_6_via_the_ahsaycbs_console|FAQ: How to run a single backup set rebuild for legacy backup set created in version 6 via the AhsayCBS console?]]+  * [[public:5053_faq:differences_between_ahsay_software_version_6|FAQ: Differences between Ahsay Software ​version 6 and 7 ]]
  
-  * [[public:5055_faq:how_to_run_a_cyclic_redundancy_check_crc_for_legacy_backup_set_created_in_version_6_or_for_client_without_gui|FAQ: How to run a Cyclic Redundancy Check (CRC) for legacy backup set created in version 6 (or for client without GUI)?]]+  * [[public:5054_faq:how_to_run_a_single_backup_set_rebuild_for_legacy_backup_set_created_in_version_6_via_the_ahsaycbs_console|FAQ: How to run a single backup set rebuild ​for legacy backup set created in version 6 via the AhsayCBS console? ]]
  
-  * [[public:5057_faq:where_are_the_backup_client_application_logs_stored_at|FAQ: Where are the backup client ​application logs stored at?]]+  * [[public:5055_faq:how_to_run_a_cyclic_redundancy_check_crc_for_legacy_backup_set_created_in_version_6_or_for_client_without_gui|FAQ: How to run a Cyclic Redundancy Check (CRC) for legacy ​backup ​set created in version 6 (or for client ​without GUI)? ]]
  
-  * [[public:5058_faq:ahsay_hardware_compatibility_list_hrl_for_ahsayobm_on_synology_nas|FAQ: Ahsay Hardware Compatibility List (HRL) for AhsayOBM on Synology NAS]]+  * [[public:5057_faq:where_are_the_backup_client_application_logs_stored_at|FAQ: Where are the backup client application logs stored at? ]]
  
-  * [[public:​5060_issue:​error_updateprogress_null_fileserviceerror_displayed_on_ahsaycbs_console_when_backup_jobs_are_performed|ISSUE:​ Error [UpdateProgress]null (FileServiceError) displayed on AhsayCBS console when backup jobs are performed]]+  ​* [[public:​5058_faq:​ahsay_hardware_compatibility_list_hrl_for_ahsayobm_on_synology_nas|FAQ:​ Ahsay Hardware Compatibility List (HRL) for AhsayOBM on Synology NAS ]] 
 + 
 +  ​* [[public:​5060_issue:​error_updateprogress_null_fileserviceerror_displayed_on_ahsaycbs_console_when_backup_jobs_are_performed|ISSUE:​ Error (UpdateProgressnull (FileServiceError) displayed on AhsayCBS console when backup jobs are performed ​ ]]
   ​   ​
  
-  * [[public:​5061_issue:​unable_to_do_backup_failed_to_download_v6_index_when_performing_backup_after_upgrading_ahsaycbs_to_7.5.0.0_or_above|ISSUE:​ Unable to do backup (Failed to download v6 index) when performing backup after upgrading AhsayCBS to 7.5.0.0 or above]] +  * [[public:​5061_issue:​unable_to_do_backup_failed_to_download_v6_index_when_performing_backup_after_upgrading_ahsaycbs_to_7.5.0.0_or_above|ISSUE:​ Unable to do backup (Failed to download v6 index) when performing backup after upgrading AhsayCBS to 7.5.0.0 or above ]]
- +
-  * [[public:​5062_issue:​error_java.lang.nullpointerexception_displayed_when_deleting_a_backup_account|ISSUE:​ Error java.lang.NullPointerException displayed when deleting a backup account]] +
- +
-  * [[public:​5063_faq:​how_to_determine_the_number_of_client_licenses_required_before_upgrading_from_ahsayobs_version_6_to_ahsaycbs_version_7|FAQ:​ How to determine the number of client licenses required before upgrading from AhsayOBS version 6 to AhsayCBS version 7?]] +
- +
-  * [[public:​5064_issue:​cannot_download_ahsayobm_install_file_for_linux_unix_platforms_via_the_ahsaycbs_console_ahsaycbs_installation_on_ahsayubs|ISSUE:​ Cannot download AhsayOBM install file for Linux / Unix platforms via the AhsayCBS console (AhsayCBS installation on AhsayUBS)]]+
  
-  * [[public:5065_issue:cannot_write_file_in_temporary_directory_when_performing_a_restore_with_ahsayobr|ISSUE: ​Cannot write file in temporary directory (when performing ​restore with AhsayOBR)]]+  * [[public:5062_issue:error_java.lang.nullpointerexception_displayed_when_deleting_a_backup_account|ISSUE: ​Error java.lang.NullPointerException displayed ​when deleting ​backup account ​]]
  
-  * [[public:5066_issue:cannot_start_a_ms_windows_system_or_system_state_backup_job_after_a_failed_backup_another_backup_job_is_still_running|ISSUECannot start a MS Windows System or System State backup job after a failed backup (Another backup job is still running)]]+  * [[public:5063_faq:how_to_determine_the_number_of_client_licenses_required_before_upgrading_from_ahsayobs_version_6_to_ahsaycbs_version_7|FAQHow to determine the number of client licenses required before upgrading from AhsayOBS version 6 to AhsayCBS version 7? ]]
  
-  * [[public:5067_issue:incorrect_error_message_another_backup_job_is_still_running_is_displayed_ms_sql_database_backup|ISSUE: ​Incorrect error message '​Another backup job is still running'​ is displayed ​(MS SQL database backup)]]+  * [[public:5064_issue:cannot_download_ahsayobm_install_file_for_linux_unix_platforms_via_the_ahsaycbs_console_ahsaycbs_installation_on_ahsayubs|ISSUE: ​Cannot download AhsayOBM install file for Linux / Unix platforms via the AhsayCBS console ​(AhsayCBS installation on AhsayUBS) ]]
  
-  * [[public:5068_incorrect_error_displayed_for_ms_exchange_mail_level_backup|ISSUE: ​Incorrect error message '​Another backup job is still running'​ is displayed ​(MS Exchange mail level backup)]]+  * [[public:5065_issue:​cannot_write_file_in_temporary_directory_when_performing_a_restore_with_ahsayobr|ISSUE: ​Cannot write file in temporary directory ​(when performing a restore with AhsayOBR) ]]
  
-  * [[public:5069_issue:the_sql_server_vss_writer_service_does_not_exist_as_an_installed_service_cannot_create_ms_sql_database_backup_set_on_non-english_windows|ISSUE: ​The SQL Server VSS Writer service does not exist as an installed service (cannot create ​MS SQL database backup set on non-English ​Windows)]]+  * [[public:5066_issue:cannot_start_a_ms_windows_system_or_system_state_backup_job_after_a_failed_backup_another_backup_job_is_still_running|ISSUE: ​Cannot start a MS Windows ​System or System State backup job after a failed backup (Another backup job is still running) ]]
  
-  * [[public:5070_issue:cannot_upload_custom_icon_files_to_the_ahsaycbs_web_console_for_rebranding_clients|ISSUE: ​Cannot upload custom icon files to the AhsayCBS web console for rebranding clients]]+  * [[public:5067_issue:incorrect_error_message_another_backup_job_is_still_running_is_displayed_ms_sql_database_backup|ISSUE: ​Incorrect error message '​Another backup job is still running'​ is displayed (MS SQL database backup) ​]]
  
-  * [[public:5071_issue:​cannot_restore_a_hyper-v_virtual_machine_with_run_direct_enabled_microsoft_security_advisory_3033929_update_not_installed|ISSUE: ​Cannot restore a Hyper-V virtual machine with Run Direct enabled ​(Microsoft Security Advisory 3033929 update not installed)]]+  * [[public:5068_incorrect_error_displayed_for_ms_exchange_mail_level_backup|ISSUE: ​Incorrect error message '​Another backup job is still running'​ is displayed ​(MS Exchange mail level backup) ]]
  
-  * [[public:5072_issue:incorrect_error_message_another_backup_job_is_still_running_is_displayed_vmware_vm_backup|ISSUE: ​Incorrect error message '​Another backup job is still running'​ is displayed ​(VMware VM backup)]]+  * [[public:5069_issue:the_sql_server_vss_writer_service_does_not_exist_as_an_installed_service_cannot_create_ms_sql_database_backup_set_on_non-english_windows|ISSUE: ​The SQL Server VSS Writer service does not exist as an installed service ​(cannot create MS SQL database ​backup ​set on non-English Windows) ]]
  
-  * [[public:5073_issue:incorrect_error_message_another_backup_job_is_still_running_is_displayed_hyper-v_vm_backup|ISSUE: ​Incorrect error message '​Another backup job is still running'​ is displayed (Hyper-V VM backup)]]+  * [[public:5070_issue:cannot_upload_custom_icon_files_to_the_ahsaycbs_web_console_for_rebranding_clients|ISSUE: ​Cannot upload custom icon files to the AhsayCBS web console for rebranding clients ​]]
  
-  * [[public:5074_issue:incorrect_error_message_another_backup_job_is_still_running_is_displayed_ibm_lotus_domino_notes_backup|ISSUE: ​Incorrect error message '​Another backup job is still running'​ is displayed ​(IBM Lotus Domino / Notes backup)]]+  * [[public:5071_issue:cannot_restore_a_hyper-v_virtual_machine_with_run_direct_enabled_microsoft_security_advisory_3033929_update_not_installed|ISSUE: ​Cannot restore a Hyper-V virtual machine with Run Direct enabled ​(Microsoft Security Advisory 3033929 update not installed) ]]
  
-  * [[public:5075_issue:incorrect_error_message_another_backup_job_is_still_running_is_displayed_ms_windows_system_system_state_backup|ISSUE: Incorrect error message '​Another backup job is still running'​ is displayed (MS Windows System / System State backup)]]+  * [[public:5072_issue:incorrect_error_message_another_backup_job_is_still_running_is_displayed_vmware_vm_backup|ISSUE: Incorrect error message '​Another backup job is still running'​ is displayed (VMware VM backup) ]]
  
-  * [[public:5076_issue:incorrect_error_message_another_backup_job_is_still_running_is_displayed_mysql_database_backup|ISSUE: Incorrect error message '​Another backup job is still running'​ is displayed (MySQL database ​backup)]]+  * [[public:5073_issue:incorrect_error_message_another_backup_job_is_still_running_is_displayed_hyper-v_vm_backup|ISSUE: Incorrect error message '​Another backup job is still running'​ is displayed (Hyper-V VM backup) ]]
  
-  * [[public:5077_issue:incorrect_error_message_another_backup_job_is_still_running_is_displayed_oracle_database_backup|ISSUE: Incorrect error message '​Another backup job is still running'​ is displayed (Oracle database ​backup)]]+  * [[public:5074_issue:incorrect_error_message_another_backup_job_is_still_running_is_displayed_ibm_lotus_domino_notes_backup|ISSUE: Incorrect error message '​Another backup job is still running'​ is displayed (IBM Lotus Domino / Notes backup) ]]
  
-  * [[public:5078_issue:incorrect_error_message_another_backup_job_is_still_running_is_displayed_ms_exchange_server_backup|ISSUE: Incorrect error message '​Another backup job is still running'​ is displayed (MS Exchange server ​backup)]]+  * [[public:5075_issue:incorrect_error_message_another_backup_job_is_still_running_is_displayed_ms_windows_system_system_state_backup|ISSUE: Incorrect error message '​Another backup job is still running'​ is displayed (MS Windows System / System State backup) ]]
  
-  * [[public:5079_issue:scheduled_backup_jobs_are_missing_after_upgrading_ahsayobm_acb_to_version_7.3.2.0|ISSUE: ​Scheduled ​backup ​jobs are missing after upgrading AhsayOBM / ACB to version 7.3.2.0]]+  * [[public:5076_issue:incorrect_error_message_another_backup_job_is_still_running_is_displayed_mysql_database_backup|ISSUE: ​Incorrect error message '​Another ​backup ​job is still running'​ is displayed (MySQL database backup) ​]]
  
-  * [[public:5080_issue:ms_windows_system_system_state_backup_job_cannot_run_to_completion_for_backup_set_with_backup_schedule_disabled|ISSUE: ​MS Windows System / System State backup job cannot run to completion ​(for backup ​set with backup schedule disabled)]]+  * [[public:5077_issue:incorrect_error_message_another_backup_job_is_still_running_is_displayed_oracle_database_backup|ISSUE: ​Incorrect error message '​Another ​backup job is still running'​ is displayed ​(Oracle database ​backup) ]]
  
-  * [[public:5081_issue:ms_sql_database_backup_job_cannot_run_to_completion_for_backup_set_with_backup_schedule_disabled|ISSUE: ​MS SQL database ​backup job cannot run to completion ​(for backup set with backup ​schedule disabled)]]+  * [[public:5078_issue:incorrect_error_message_another_backup_job_is_still_running_is_displayed_ms_exchange_server_backup|ISSUE: ​Incorrect error message '​Another ​backup job is still running'​ is displayed ​(MS Exchange server ​backup) ]]
  
-  * [[public:5082_issue:ms_exchange_mail_level_backup_job_cannot_run_to_completion_for_backup_set_with_backup_schedule_disabled|ISSUE: ​MS Exchange mail level backup ​job cannot run to completion (for backup set with backup schedule disabled)]]+  * [[public:5079_issue:scheduled_backup_jobs_are_missing_after_upgrading_ahsayobm_acb_to_version_7.3.2.0|ISSUE: ​Scheduled ​backup ​jobs are missing after upgrading AhsayOBM / ACB to version 7.3.2.0 ​]]
  
-  * [[public:5083_issue:vmware_vm_backup_job_cannot_run_to_completion_for_backup_set_with_backup_schedule_disabled|ISSUE: ​VMware VM backup job cannot run to completion (for backup set with backup schedule disabled)]]+  * [[public:5080_issue:ms_windows_system_system_state_backup_job_cannot_run_to_completion_for_backup_set_with_backup_schedule_disabled|ISSUE: ​MS Windows System / System State backup job cannot run to completion (for backup set with backup schedule disabled) ]]
  
-  * [[public:5084_issue:hyper-v_vm_backup_job_cannot_run_to_completion_for_backup_set_with_backup_schedule_disabled|ISSUE: ​Hyper-V VM backup job cannot run to completion (for backup set with backup schedule disabled)]]+  * [[public:5081_issue:ms_sql_database_backup_job_cannot_run_to_completion_for_backup_set_with_backup_schedule_disabled|ISSUE: ​MS SQL database ​backup job cannot run to completion (for backup set with backup schedule disabled) ]]
  
-  * [[public:5085_issue:ibm_lotus_domino_notes_backup_job_cannot_run_to_completion_for_backup_set_with_backup_schedule_disabled|ISSUE: ​IBM Lotus Domino / Notes backup job cannot run to completion (for backup set with backup schedule disabled)]]+  * [[public:5082_issue:ms_exchange_mail_level_backup_job_cannot_run_to_completion_for_backup_set_with_backup_schedule_disabled|ISSUE: ​MS Exchange mail level backup job cannot run to completion (for backup set with backup schedule disabled) ]]
  
-  * [[public:5086_issue:mysql_database_backup_job_cannot_run_to_completion_for_backup_set_with_backup_schedule_disabled|ISSUE: ​MySQL database ​backup job cannot run to completion (for backup set with backup schedule disabled)]]+  * [[public:5083_issue:vmware_vm_backup_job_cannot_run_to_completion_for_backup_set_with_backup_schedule_disabled|ISSUE: ​VMware VM backup job cannot run to completion (for backup set with backup schedule disabled) ]]
  
-  * [[public:5087_issue:oracle_database_backup_job_cannot_run_to_completion_for_backup_set_with_backup_schedule_disabled|ISSUE: ​Oracle database ​backup job cannot run to completion (for backup set with backup schedule disabled)]]+  * [[public:5084_issue:hyper-v_vm_backup_job_cannot_run_to_completion_for_backup_set_with_backup_schedule_disabled|ISSUE: ​Hyper-V VM backup job cannot run to completion (for backup set with backup schedule disabled) ]]
  
-  * [[public:5088_issue:ms_exchange_server_backup_job_cannot_run_to_completion_for_backup_set_with_backup_schedule_disabled|ISSUE: ​MS Exchange server ​backup job cannot run to completion (for backup set with backup schedule disabled)]]+  * [[public:5085_issue:ibm_lotus_domino_notes_backup_job_cannot_run_to_completion_for_backup_set_with_backup_schedule_disabled|ISSUE: ​IBM Lotus Domino / Notes backup job cannot run to completion (for backup set with backup schedule disabled) ]]
  
-  * [[public:5089_issue:cannot_perform_backup_on_linux_cli_for_backup_set_created_via_the_ahsaycbs_console|ISSUE: ​Cannot perform ​backup ​on Linux CLI for backup set created via the AhsayCBS console]]+  * [[public:5086_issue:mysql_database_backup_job_cannot_run_to_completion_for_backup_set_with_backup_schedule_disabled|ISSUE: ​MySQL database ​backup ​job cannot run to completion (for backup set with backup schedule disabled) ​]]
  
-  * [[public:5090_issue:xhost_command_not_found_error_when_running_the_runconfigurator.sh_script_file|ISSUE: ​xhost command not found error when running the RunConfigurator.sh script file]]+  * [[public:5087_issue:oracle_database_backup_job_cannot_run_to_completion_for_backup_set_with_backup_schedule_disabled|ISSUE: ​Oracle database backup job cannot run to completion (for backup set with backup schedule disabled) ​]]
  
-  * [[public:5091_issue:encryption_setting_default_to_custom_in_new_backup_set_wizard_for_ahsayobm_ahsayacb_version_6_connected_to_ahsaycbs_version_7|ISSUE: ​Encryption setting default ​to Custom in New Backup Set Wizard ​for AhsayOBM / AhsayACB version 6 connected to AhsayCBS version 7]]+  * [[public:5088_issue:ms_exchange_server_backup_job_cannot_run_to_completion_for_backup_set_with_backup_schedule_disabled|ISSUE: ​MS Exchange server backup job cannot run to completion (for backup set with backup schedule disabled) ​]]
  
-  * [[public:5092_issue:error_java.lang.nullpointerexception_displayed_when_deleting_a_system_account|ISSUE: ​Error java.lang.NullPointerException displayed when deleting a system account]]+  * [[public:5089_issue:cannot_perform_backup_on_linux_cli_for_backup_set_created_via_the_ahsaycbs_console|ISSUE: ​Cannot perform backup on Linux CLI for backup set created via the AhsayCBS console ​]]
  
-  * [[public:5093_issue:in-file_delta_default_to_differential_for_new_backup_set_created_with_ahsayobm_ahsayacb_version_6_connected_to_ahsaycbs_version_7|ISSUE: ​In-file Delta default to Differential for new backup set created with AhsayOBM / AhsayACB version 6 connected to AhsayCBS version 7]]+  * [[public:5090_issue:xhost_command_not_found_error_when_running_the_runconfigurator.sh_script_file|ISSUE: ​xhost command not found error when running the RunConfigurator.sh script ​file ]]
  
-  * [[public:5094_issue:extra_options_default_to_disabled_for_new_backup_set_created_with_ahsayobm_ahsayacb_version_6_connected_to_ahsaycbs_version_7|ISSUE: ​Extra options ​default to disabled ​for new backup set created with AhsayOBM / AhsayACB version 6 connected to AhsayCBS version 7]]+  * [[public:5091_issue:encryption_setting_default_to_custom_in_new_backup_set_wizard_for_ahsayobm_ahsayacb_version_6_connected_to_ahsaycbs_version_7|ISSUE: ​Encryption setting ​default to Custom in New Backup Set Wizard ​for AhsayOBM / AhsayACB version 6 connected to AhsayCBS version 7 ]]
  
-  * [[public:5095_issue:manual_backup_job_is_interrupted_by_scheduler_for_backup_set_with_schedule_to_stop_after_x_hours_enabled|ISSUE: ​Manual backup job is interrupted by scheduler for backup set with schedule to "stop after x hours" enabled]]+  * [[public:5092_issue:error_java.lang.nullpointerexception_displayed_when_deleting_a_system_account|ISSUE: ​Error java.lang.NullPointerException displayed when deleting a system account ​]]
  
-  * [[public:5096_issue:continuous_backup_for_backup_set_with_programdata_folder_selected_as_backup_source_is_randomly_hanging|ISSUE: ​Continuous backup ​for backup set with "​ProgramData"​ folder selected as backup source is randomly hanging]]+  * [[public:5093_issue:in-file_delta_default_to_differential_for_new_backup_set_created_with_ahsayobm_ahsayacb_version_6_connected_to_ahsaycbs_version_7|ISSUE: ​In-file Delta default to Differential ​for new backup set created ​with AhsayOBM / AhsayACB version 6 connected to AhsayCBS version 7 ]]
  
-  * [[public:5097_issue:the_specified_backup_type_is_invalid_cannot_start_backup_job_via_the_ahsayobm_ahsayacb_system_tray_icon|ISSUE: ​The specified BACKUP TYPE is invalid (Cannot start backup ​job via the AhsayOBM / AhsayACB ​system tray icon)]]+  * [[public:5094_issue:extra_options_default_to_disabled_for_new_backup_set_created_with_ahsayobm_ahsayacb_version_6_connected_to_ahsaycbs_version_7|ISSUE: ​Extra options default to disabled for new backup ​set created with AhsayOBM / AhsayACB ​version 6 connected to AhsayCBS version 7 ]]
  
-  * [[public:5098_issue:large_build_up_of_strange_files_on_onedrive_for_business_while_replication_is_running|ISSUE: ​Large build up of strange files on OneDrive for Business while replication ​is running]]+  * [[public:5095_issue:manual_backup_job_is_interrupted_by_scheduler_for_backup_set_with_schedule_to_stop_after_x_hours_enabled|ISSUE: ​Manual backup job is interrupted by scheduler for backup set with schedule to "stop after x hours" enabled ​]]
  
-  * [[public:5099_issue:continuous_backup_job_does_not_clear_network_share_session_after_job_completion_for_backup_set_with_temp_directory_set_to_network_path|ISSUE: Continuous backup ​job does not clear network share session after job completion (for backup set with temp directory set to network path)]]+  * [[public:5096_issue:continuous_backup_for_backup_set_with_programdata_folder_selected_as_backup_source_is_randomly_hanging|ISSUE: Continuous backup for backup set with "​ProgramData"​ folder selected as backup source is randomly hanging ​]]
  
-  * [[public:5100_issue:product_names_ahsayobm_and_ahsayacb_on_the_client_download_page_of_the_ahsaycbs_console_cannot_be_customized|ISSUE: ​Product names (AhsayOBM ​and AhsayACB) ​on the client download page of the AhsayCBS console cannot be customized]]+  * [[public:5097_issue:the_specified_backup_type_is_invalid_cannot_start_backup_job_via_the_ahsayobm_ahsayacb_system_tray_icon|ISSUE: ​The specified BACKUP TYPE is invalid ​(Cannot start backup job via the AhsayOBM ​AhsayACB ​system tray icon) ]]
  
-  * [[public:5101_unable_to_do_offsite_backup_error_initializing_bptree|ISSUE: ​Unable to do Offsite backup (Error initializing bptree)]]+  * [[public:5098_issue:​large_build_up_of_strange_files_on_onedrive_for_business_while_replication_is_running|ISSUE: ​Large build up of strange files on OneDrive for Business while replication is running ​]]
  
-  * [[public:5102_issue:cannot_view_the_backup_restore_report_from_the_ahsaycbs_console_right_after_a_job_is_completed|ISSUE: ​Cannot view the backup ​/ restore report from the AhsayCBS console right after job is completed]]+  * [[public:5099_issue:continuous_backup_job_does_not_clear_network_share_session_after_job_completion_for_backup_set_with_temp_directory_set_to_network_path|ISSUE: ​Continuous ​backup ​job does not clear network share session ​after job completion (for backup set with temp directory set to network path) ]]
  
-  * [[public:5103_issue:ahsaycbs_console_cannot_display_any_supported_languages_other_than_english|ISSUE: AhsayCBS console cannot ​display any supported languages other than English (5103)]]+  * [[public:5100_issue:product_names_ahsayobm_and_ahsayacb_on_the_client_download_page_of_the_ahsaycbs_console_cannot_be_customized|ISSUE: ​Product names (AhsayOBM and AhsayACB) on the client download page of the AhsayCBS console cannot ​be customized ​]]
  
-  * [[public:5111_issue:​missing_log_files_when_installing_upgrading_ahsaycbs_on_a_linux_server|ISSUE: ​Missing log files when installing / upgrading AhsayCBS on a Linux server]]+  * [[public:5101_unable_to_do_offsite_backup_error_initializing_bptree|ISSUE: ​Unable to do Offsite backup (Error initializing bptree) ​]]
  
-  * [[public:5112_issue:strange_characters_displayed_when_installing_ahsayobm_acb_with_branded_client_installer_on_a_windows_computer_with_chinese_locale|ISSUE: ​Strange characters displayed when installing AhsayOBM ​ACB with branded client installer on Windows computer with Chinese locale]]+  * [[public:5102_issue:cannot_view_the_backup_restore_report_from_the_ahsaycbs_console_right_after_a_job_is_completed|ISSUE: ​Cannot view the backup ​restore report from the AhsayCBS console right after job is completed ​]]
  
-  * [[public:5113_issue:cannot_upload_image_file_with_extension_in_upper_case_letters_issue_when_branding_the_ahsaycbs_web_console_or_client_installers|ISSUE: ​Cannot upload image file with extension in upper case letters (issue when branding the AhsayCBS ​web console ​or client installers)]]+  * [[public:5103_issue:ahsaycbs_console_cannot_display_any_supported_languages_other_than_english|ISSUE: AhsayCBS console ​cannot display any supported languages other than English (5103) ]]
  
-  * [[public:5114_option_to_disable_signal_handlers_disabled_automatically|ISSUE: ​Option to disable signal handlers (-Xrs) disabled automatically for unknown reason (issue with AhsayCBS)]]+  * [[public:5111_issue:​missing_log_files_when_installing_upgrading_ahsaycbs_on_a_linux_server|ISSUE: ​Missing log files when installing / upgrading ​AhsayCBS ​on a Linux server ​]]
  
-  * [[public:5115_issue:access_denied_cannot_login_to_the_ahsaycbs_console_via_the_host_name|ISSUE: ​Access denied (cannot login to the AhsayCBS console via the host name)]]+  * [[public:5112_issue:strange_characters_displayed_when_installing_ahsayobm_acb_with_branded_client_installer_on_a_windows_computer_with_chinese_locale|ISSUE: ​Strange characters displayed when installing AhsayOBM / ACB with branded client installer on a Windows computer with Chinese locale ​]]
  
-  * [[public:5116_faq:how_to_provide_a_higher_level_of_ssl_security_for_ahsaycbs|FAQHow to provide a higher level of SSL security for AhsayCBS]]+  * [[public:5113_issue:cannot_upload_image_file_with_extension_in_upper_case_letters_issue_when_branding_the_ahsaycbs_web_console_or_client_installers|ISSUECannot upload image file with extension in upper case letters (issue when branding the AhsayCBS ​web console or client installers) ​]]
  
-  * [[public:5117_duplicate_db_displayed_under_empty_dag_group|ISSUE: ​Duplicate databases displayed under empty DAG group when creating a MS Exchange mail level backup set]]+  * [[public:5114_option_to_disable_signal_handlers_disabled_automatically|ISSUE: ​Option to disable signal handlers (-Xrs) disabled automatically for unknown reason (issue with AhsayCBS) ​]]
  
-  * [[public:5118_issue:incorrect_client_usage_and_add-on_module_usage_displayed_for_sub_admin_account|ISSUE: ​Incorrect client usage and add-on module usage displayed for sub admin account]]+  * [[public:5115_issue:access_denied_cannot_login_to_the_ahsaycbs_console_via_the_host_name|ISSUE: ​Access denied (cannot login to the AhsayCBS console via the host name) ]]
  
-  * [[public:5119_issue:invalid_backup_source_displayed_for_exchange_2007_server_backup_set_upgraded_from_version_6_to_7|ISSUEInvalid backup source displayed for Exchange 2007 server backup set upgraded from version 6 to 7]]+  * [[public:5116_faq:how_to_provide_a_higher_level_of_ssl_security_for_ahsaycbs|FAQHow to provide a higher level of SSL security for AhsayCBS ​]]
  
-  * [[public:5120_issue:​migratev6index.migrateindex_failed_to_migrate_v6_index_ms_exchange_dag_server_backup_set_upgraded_from_version_6_to_7|ISSUE: ​[MigrateV6Index.migrateIndex] Failed to migrate v6 index (MS Exchange ​DAG server ​backup set upgraded from version 6 to 7)]]+  * [[public:5117_duplicate_db_displayed_under_empty_dag_group|ISSUE: ​Duplicate databases displayed under empty DAG group when creating a MS Exchange ​mail level backup set ]]
  
-  * [[public:5121_issue:migratev6index.migratemultihostindices_failed_to_deserialize_v6_index_ms_exchange_dag_mail_level_backup_set_upgraded_from_version_6_to_7|ISSUE: ​[MigrateV6Index.migrateMultiHostIndices] Failed to deserialize v6 index (MS Exchange DAG mail level backup set upgraded from version 6 to 7)]]+  * [[public:5118_issue:incorrect_client_usage_and_add-on_module_usage_displayed_for_sub_admin_account|ISSUE: ​Incorrect client usage and add-on module usage displayed for sub admin account ​]]
  
-  * [[public:5122_faq:how_to_recover_ahsaycbs_system_account_password|FAQHow to recover AhsayCBS system account password?]]+  * [[public:5119_issue:invalid_backup_source_displayed_for_exchange_2007_server_backup_set_upgraded_from_version_6_to_7|ISSUEInvalid backup source displayed for Exchange 2007 server backup set upgraded from version 6 to ]]
  
-  * [[public:5123_scheduled_exchange_dag_server_backup_jobs_are_not_running|ISSUE: MS Exchange DAG server ​scheduled / continuous backup jobs are not running (Run scheduled ​backup ​on computers named setting is incorrect)]]+  * [[public:5120_issue:​migratev6index.migrateindex_failed_to_migrate_v6_index_ms_exchange_dag_server_backup_set_upgraded_from_version_6_to_7|ISSUE: ​(MigrateV6Index.migrateIndex) Failed to migrate v6 index (MS Exchange DAG server backup ​set upgraded from version 6 to 7) ]]
  
-  * [[public:5124_scheduled_hyper-v_cluster_vm_backup_are_not_running|ISSUE: ​Scheduled / continuous backup jobs of Hyper-V Cluster VM backup set are not running ​(Run scheduled ​backup ​on computers named setting is incorrect)]]+  * [[public:5121_issue:​migratev6index.migratemultihostindices_failed_to_deserialize_v6_index_ms_exchange_dag_mail_level_backup_set_upgraded_from_version_6_to_7|ISSUE: (MigrateV6Index.migrateMultiHostIndices) Failed to deserialize v6 index (MS Exchange DAG mail level backup ​set upgraded from version 6 to 7) ]]
  
-  * [[public:5125_issue:trial_user_reminders_are_sent_every_15_minutes|ISSUETrial User Reminders are sent every 15 minutes]]+  * [[public:5122_faq:how_to_recover_ahsaycbs_system_account_password|FAQHow to recover AhsayCBS system account password? ​]]
  
-  * [[public:5126_issue:​index_migration_is_performed_by_every_backup_jobs_ms_exchange_dag_mail_level_backup_set_upgraded_from_version_6_to_7|ISSUE: ​Index migration is performed by every backup jobs (MS Exchange DAG mail level backup ​set upgraded from version 6 to 7)]]+  * [[public:5123_scheduled_exchange_dag_server_backup_jobs_are_not_running|ISSUE: MS Exchange DAG server scheduled / continuous ​backup ​jobs are not running (Run scheduled backup on computers named setting is incorrect) ]]
  
-  * [[public:5127_issue:​csr_generated_in_ahsaycbs_web_console_is_invalid_order_of_locality_and_country_is_incorrect|ISSUE: ​CSR generated in AhsayCBS web console is invalid ​(order of Locality and Country ​is incorrect)]]+  * [[public:5124_scheduled_hyper-v_cluster_vm_backup_are_not_running|ISSUE: ​Scheduled / continuous backup jobs of Hyper-V Cluster VM backup set are not running ​(Run scheduled backup on computers named setting ​is incorrect) ]]
  
-  * [[public:5128_issue:aboutbg_image_trimmed_in_the_setup_wizard_for_client_installers_build_in_the_ahsaycbs_console|ISSUE: ​aboutBG image trimmed in the Setup Wizard for client installers build in the AhsayCBS console]]+  * [[public:5125_issue:trial_user_reminders_are_sent_every_15_minutes|ISSUE: ​Trial User Reminders are sent every 15 minutes ​]]
  
-  * [[public:5129_issue:rdr_license_error_displayed_and_alert_emails_are_sent_for_ahsaycbs_setup_that_does_not_use_the_redirector_module|ISSUE: ​RDR License Error displayed and alert emails are sent for AhsayCBS setup that does not use the Redirector module]]+  * [[public:5126_issue:index_migration_is_performed_by_every_backup_jobs_ms_exchange_dag_mail_level_backup_set_upgraded_from_version_6_to_7|ISSUE: ​Index migration is performed by every backup jobs (MS Exchange DAG mail level backup set upgraded from version 6 to 7) ]]
  
-  * [[public:5130_issue:retry_sending_block_in_x_second_s_existing_backup_set_of_ahsayobm_acb_version_6_connecting_to_ahsaycbs_with_bandwidth_control_enabled|ISSUE: ​Retry sending block in x second(s) (existing backup set of AhsayOBM / ACB version 6 connecting to AhsayCBS with bandwidth control enabled)]]+  * [[public:5127_issue:csr_generated_in_ahsaycbs_web_console_is_invalid_order_of_locality_and_country_is_incorrect|ISSUE: ​CSR generated ​in AhsayCBS web console is invalid ​(order of Locality and Country is incorrect) ]]
  
-  * [[public:5131_issue:product_names_ahsayobm_and_ahsayacb_on_the_client_download_page_of_the_ahsaycbs_console_cannot_be_customized_for_languages_with_brackets|ISSUE: ​Product names (AhsayOBM and AhsayACB) on the client ​download page of the AhsayCBS console ​cannot be customized for languages with brackets]]+  * [[public:5128_issue:aboutbg_image_trimmed_in_the_setup_wizard_for_client_installers_build_in_the_ahsaycbs_console|ISSUE: ​aboutBG image trimmed in the Setup Wizard for client ​installers build in the AhsayCBS console ]]
  
-  * [[public:5132_issue:large_number_of_threads_created_on_ahsaycbs_after_configuring_a_sftp_predefined_destination_for_backup_or_replication|ISSUE: ​Large number of threads created on AhsayCBS (after configuring a SFTP Predefined Destination ​for backup or replication)]]+  * [[public:5129_issue:rdr_license_error_displayed_and_alert_emails_are_sent_for_ahsaycbs_setup_that_does_not_use_the_redirector_module|ISSUE: ​RDR License Error displayed and alert emails are sent for AhsayCBS setup that does not use the Redirector module ​]]
  
-  * [[public:5133_issue:ahsaycbs_service_stopped_with_exceed_user_quota_error_within_60_days_evaluation_period|ISSUE: AhsayCBS ​service stopped ​with '​Exceed User Quota' error within 60 days evaluation period]]+  * [[public:5130_issue:retry_sending_block_in_x_second_s_existing_backup_set_of_ahsayobm_acb_version_6_connecting_to_ahsaycbs_with_bandwidth_control_enabled|ISSUE: ​Retry sending block in x second(s) (existing backup set of AhsayOBM / ACB version 6 connecting to AhsayCBS with bandwidth control enabled) ​]]
  
-  * [[public:5134_issue:replication_traffic_limit_does_not_work_when_set_to_0_kb_s_data_are_still_replicated|ISSUE: ​Replication traffic limit does not work when set to 0 Kb/s (data are still replicated)]]+  * [[public:5131_issue:product_names_ahsayobm_and_ahsayacb_on_the_client_download_page_of_the_ahsaycbs_console_cannot_be_customized_for_languages_with_brackets|ISSUE: ​Product names (AhsayOBM and AhsayACBon the client download page of the AhsayCBS console cannot be customized for languages with brackets ​]]
  
-  * [[public:5135_issue:password_complexity_requirement_missing_after_upgrading_to_ahsaycbs_user_with_password_containing_less_than_6_characters_can_be_created|ISSUE: ​Password complexity requirement missing after upgrading to AhsayCBS (User with password containing less than 6 characters can be created)]]+  * [[public:5132_issue:large_number_of_threads_created_on_ahsaycbs_after_configuring_a_sftp_predefined_destination_for_backup_or_replication|ISSUE: ​Large number of threads created on AhsayCBS (after configuring a SFTP Predefined Destination for backup or replication) ]]
  
-  * [[public:5136_issue:incorrect_backupjobstatus_returned_when_calling_getbackupjobreport.do_and_getbackupjobreportsummary.do_api|ISSUE: ​Incorrect BackupJobStatus returned when calling GetBackupJobReport.do and GetBackupJobReportSummary.do API]]+  * [[public:5133_issue:ahsaycbs_service_stopped_with_exceed_user_quota_error_within_60_days_evaluation_period|ISSUE: ​AhsayCBS service stopped with '​Exceed User Quota' error within 60 days evaluation period ​]]
  
-  * [[public:5137_issue:incorrect_error_message_returned_when_calling_updatefilter.do_api_filter_name_is_already_in_use|ISSUE: ​Incorrect error message returned ​when calling UpdateFilter.do API (Filter name is already in use)]]+  * [[public:5134_issue:replication_traffic_limit_does_not_work_when_set_to_0_kb_s_data_are_still_replicated|ISSUE: ​Replication traffic limit does not work when set to 0 Kb/s (data are still replicated) ]]
  
-  * [[public:5138_issue:cannot_create_a_backup_account_on_network_shared_user_home_mapped_drive_on_ahsaycbs_the_system_cannot_find_the_path_specified|ISSUE: ​Cannot create a backup account on network shared user home (mapped drive) on AhsayCBS (The system cannot find the path specified)]]+  * [[public:5135_issue:password_complexity_requirement_missing_after_upgrading_to_ahsaycbs_user_with_password_containing_less_than_6_characters_can_be_created|ISSUE: ​Password complexity requirement missing after upgrading to AhsayCBS (User with password containing less than 6 characters can be created) ]]
  
-  * [[public:5139_issue:predefined_destinations_with_the_same_name_can_be_created_on_ahsaycbs|ISSUE: ​Predefined Destinations with the same name can be created on AhsayCBS]]+  * [[public:5136_issue:incorrect_backupjobstatus_returned_when_calling_getbackupjobreport.do_and_getbackupjobreportsummary.do_api|ISSUE: ​Incorrect BackupJobStatus returned when calling GetBackupJobReport.do and GetBackupJobReportSummary.do API ]]
  
-  * [[public:5140_issue:backup_account_not_suspended_automatically_after_the_corresponding_user_is_deleted_from_the_active_directory_ahsaycbs_with_active_directory_integration_enabled|ISSUE: ​Backup account not suspended automatically after the corresponding user is deleted from the Active Directory ​(AhsayCBS with Active Directory Integration enabled)]]+  * [[public:5137_issue:incorrect_error_message_returned_when_calling_updatefilter.do_api_filter_name_is_already_in_use|ISSUE: ​Incorrect error message returned when calling UpdateFilter.do API (Filter name is already in use) ]]
  
-  * [[public:5141_issue:custom_default_encryption_settings_are_not_displayed_when_creating_backup_set_via_the_ahsaycbs_console|ISSUE: ​Custom default encryption settings are not displayed when creating ​backup ​set via the AhsayCBS ​console]]+  * [[public:5138_issue:cannot_create_a_backup_account_on_network_shared_user_home_mapped_drive_on_ahsaycbs_the_system_cannot_find_the_path_specified|ISSUE: ​Cannot create a backup ​account on network shared user home (mapped drive) on AhsayCBS ​(The system cannot find the path specified) ​]]
  
-  * [[public:5142_issue:continuous_backup_does_not_backup_any_data_if_apply_to_file_size_setting_is_set_to_unlimited|ISSUE: ​Continuous Backup does not backup any data if [Apply to File Size] setting is set to [Unlimited]]]+  * [[public:5139_issue:predefined_destinations_with_the_same_name_can_be_created_on_ahsaycbs|ISSUE: ​Predefined Destinations with the same name can be created on AhsayCBS ​]]
  
-  * [[public:5143_issue:backup_data_on_single_storage_destination_is_not_restorable_after_converting_destination_into_part_of_a_destination_pool|ISSUE: Backup ​data on Single Storage Destination is not restorable ​after converting destination into part of a Destination Pool]]+  * [[public:5140_issue:backup_account_not_suspended_automatically_after_the_corresponding_user_is_deleted_from_the_active_directory_ahsaycbs_with_active_directory_integration_enabled|ISSUE: Backup ​account ​not suspended automatically ​after the corresponding user is deleted from the Active Directory (AhsayCBS with Active Directory Integration enabled) ​]]
  
-  * [[public:5144_issue:ahsayrdr_connector_setting_is_not_migrated_to_ahsaycbs_automatically_when_upgrading_ahsayobs_and_ahsayrdr_on_the_same_server_to_ahsaycbs|ISSUE: ​AhsayRDR connector setting is not migrated to AhsayCBS automatically (when upgrading AhsayOBS and AhsayRDR on the same server to AhsayCBS)]]+  * [[public:5141_issue:custom_default_encryption_settings_are_not_displayed_when_creating_backup_set_via_the_ahsaycbs_console|ISSUE: ​Custom default encryption settings are not displayed ​when creating backup set via the AhsayCBS ​console ​]]
  
-  * [[public:5145_faq:how_to_install_the_latest_patch_set_for_ahsaycbs|FAQHow to install the latest patch set for AhsayCBS?]]+  * [[public:5142_issue:continuous_backup_does_not_backup_any_data_if_apply_to_file_size_setting_is_set_to_unlimited|ISSUEContinuous Backup does not backup any data if [Apply ​to File Size] setting is set to [Unlimited ]]]
  
-  * [[public:5146_faq:how_to_install_the_latest_patch_set_for_ahsayobm_ahsayacb|FAQHow to install the latest patch set for AhsayOBM / AhsayACB?]]+  * [[public:5143_issue:backup_data_on_single_storage_destination_is_not_restorable_after_converting_destination_into_part_of_a_destination_pool|ISSUEBackup data on Single Storage Destination is not restorable after converting destination into part of a Destination Pool ]]
  
-  * [[public:5148_issue:fileservice.init_backupjobsummarylog.record.getfile_dstart_is_null|ISSUE: ​[FileService.init][BackupJobSummaryLog.Record.getFile] dStart ​is null]]+  * [[public:5144_issue:ahsayrdr_connector_setting_is_not_migrated_to_ahsaycbs_automatically_when_upgrading_ahsayobs_and_ahsayrdr_on_the_same_server_to_ahsaycbs|ISSUE: ​AhsayRDR connector setting ​is not migrated to AhsayCBS automatically (when upgrading AhsayOBS and AhsayRDR on the same server to AhsayCBS) ​]]
  
-  * [[public:5149_issue:in-file_delta_setting_default_to_differential_for_new_backup_set_created_with_ahsayobm_version_6_connected_to_ahsaycbs_version_7|ISSUEIn-file Delta setting default ​to Differential ​for new backup set created with AhsayOBM version 6 connected to AhsayCBS ​version 7]]+  * [[public:5145_faq:how_to_install_the_latest_patch_set_for_ahsaycbs|FAQHow to install the latest patch set for AhsayCBS]]
  
-  * [[public:5150_issue:follow_link_volume_shadow_copy_and_compression_type_default_to_disable_for_new_backup_set_created_with_ahsayobm_version_6_connected_to_ahsaycbs_version_7|ISSUEFollow Link, Volume Shadow Copy and Compression Type default ​to disable ​for new backup set created with AhsayOBM ​version 6 connected to AhsayCBS version 7]]+  * [[public:5146_faq:how_to_install_the_latest_patch_set_for_ahsayobm_ahsayacb|FAQHow to install the latest patch set for AhsayOBM ​/ AhsayACB? ​]]
  
-  * [[public:5151_issue:no_database_file_found_ms_sql_database_backup_for_database_file_name_with_unicode|ISSUE: ​No database file found (MS SQL database backupfor database file name with unicode]]+  * [[public:5148_issue:fileservice.init_backupjobsummarylog.record.getfile_dstart_is_null|ISSUE: (FileService.init)(BackupJobSummaryLog.Record.getFile) dStart is null ]]
  
-  * [[public:5152_faq:how_to_perform_an_initial_backup_to_a_removable_hard_drive_then_import_the_data_onto_ahsaycbs|FAQHow to perform an initial ​backup to a removeable hard drive then import the data onto AhsayCBS?]]+  * [[public:5149_issue:in-file_delta_setting_default_to_differential_for_new_backup_set_created_with_ahsayobm_version_6_connected_to_ahsaycbs_version_7|ISSUEIn-file Delta setting default ​to Differential for new backup ​set created with AhsayOBM version 6 connected ​to AhsayCBS ​version 7 ]]
  
-  * [[public:5153_issue:index_file_for_destination_of_backup_set_is_found_to_be_corrupted_user_prompted_to_delete_all_data_when_performing_data_integrity_check|ISSUE: ​Index file for destination of backup set is found to be corrupted (User prompted ​to delete all data when performing data integrity check)]]+  * [[public:5150_issue:follow_link_volume_shadow_copy_and_compression_type_default_to_disable_for_new_backup_set_created_with_ahsayobm_version_6_connected_to_ahsaycbs_version_7|ISSUE: ​Follow Link, Volume Shadow Copy and Compression Type default to disable ​for new backup set created with AhsayOBM version 6 connected ​to AhsayCBS version 7 ]]
  
-  * [[public:5154_issue:building_customized_installers_is_prohibited_by_this_license_cannot_build_custom_installer_via_ahsaycbs|ISSUE: ​Building customized installers is prohibited by this license ​(Cannot build custom installer via AhsayCBS)]]+  * [[public:5151_issue:no_database_file_found_ms_sql_database_backup_for_database_file_name_with_unicode|ISSUE: ​No database file found (MS SQL database backupfor database file name with unicode ​]]
  
-  * [[public:5155_issue:no_text_displayed_on_ahsaycbs_console_after_upgrading_to_version_7.7.0.0|ISSUENo text displayed on AhsayCBS console after upgrading ​to version 7.7.0.0]]+  * [[public:5152_faq:how_to_perform_an_initial_backup_to_a_removable_hard_drive_then_import_the_data_onto_ahsaycbs|FAQHow to perform an initial backup to a removeable hard drive then import the data onto AhsayCBS? ​]]
  
-  * [[public:5156_issue:connector_settings_are_missing_after_upgrading_ahsayobs_ahsaycbs_to_version_7.7.0.0_with_executable_file_cbs-win.exe|ISSUE: ​Connector settings are missing after upgrading AhsayOBS / AhsayCBS to version 7.7.0.0 with executable ​file (cbs-win.exe)]]+  * [[public:5153_issue:index_file_for_destination_of_backup_set_is_found_to_be_corrupted_user_prompted_to_delete_all_data_when_performing_data_integrity_check|ISSUE: ​Index file for destination of backup set is found to be corrupted ​(User prompted to delete all data when performing data integrity check) ]]
  
-  * [[public:5157_faq:troubleshooting_problem_with_missing_scheduled_backup|FAQTroubleshooting problem with missing scheduled backup]]+  * [[public:5154_issue:building_customized_installers_is_prohibited_by_this_license_cannot_build_custom_installer_via_ahsaycbs|ISSUEBuilding customized installers is prohibited by this license (Cannot build custom installer via AhsayCBS) ​]]
  
-  * [[public:5158_issue:ahsayobm_acb_installation_shown_as_cloudbacko_home_client_installer_downloaded_from_newly_upgraded_ahsaycbs_7.7.0.0|ISSUE: ​AhsayOBM / ACB installation shown as CloudBacko Home (client installer downloaded from newly upgraded ​AhsayCBS 7.7.0.0)]]+  * [[public:5155_issue:no_text_displayed_on_ahsaycbs_console_after_upgrading_to_version_7.7.0.0|ISSUE: ​No text displayed on AhsayCBS ​console after upgrading to version ​7.7.0.0 ]]
  
-  * [[public:5159_issue:supported_languages_are_not_displayed_under_the_language_setting_when_creating_a_backup_account_via_ahsaycbs_web_console|ISSUE: ​Supported languages ​are not displayed under the Language setting (when creating a backup account via AhsayCBS ​web console)]]+  * [[public:5156_issue:connector_settings_are_missing_after_upgrading_ahsayobs_ahsaycbs_to_version_7.7.0.0_with_executable_file_cbs-win.exe|ISSUE: ​Connector settings ​are missing after upgrading AhsayOBS / AhsayCBS ​to version 7.7.0.0 with executable file (cbs-win.exe) ]]
  
-  * [[public:5160_issue:incorrect_destination_type_pre-v7_displayed_for_missed_backup_job_backup_set_with_version_7_destination|ISSUEIncorrect destination type Pre-v7 displayed for missed ​backup ​job (backup set with version 7 destination)]]+  * [[public:5157_faq:troubleshooting_problem_with_missing_scheduled_backup|FAQTroubleshooting problem with missing scheduled ​backup ]]
  
-  * [[public:5162_issue:no_backup_jobs_can_be_run_after_upgrade_ahsaycbs_version_7.5.0.0_or_7.7.0.0_with_a_branded_ahsaycbs_7.7.2.0_windows_installer|ISSUE: ​No backup jobs can be run after upgrade ​AhsayCBS ​version 7.5.0.0 or 7.7.0.0 ​with a branded AhsayCBS 7.7.2.0 Windows installer]]+  * [[public:5158_issue:ahsayobm_acb_installation_shown_as_cloudbacko_home_client_installer_downloaded_from_newly_upgraded_ahsaycbs_7.7.0.0|ISSUE: ​AhsayOBM / ACB installation shown as CloudBacko Home (client installer downloaded from newly upgraded ​AhsayCBS 7.7.0.0]]
  
-  * [[public:5163_how_to_run_a_data_integrity_check_linux_cli|FAQHow to run a Data Integrity Check on AhsayOBM version 7 on Linux (CLImachine]]+  * [[public:5159_issue:​supported_languages_are_not_displayed_under_the_language_setting_when_creating_a_backup_account_via_ahsaycbs_web_console|ISSUESupported languages are not displayed under the Language setting ​(when creating a backup account via AhsayCBS web console) ]]
  
-  * [[public:5164_faq:troubleshooting_problem_with_volume_shadow_copy|FAQTroubleshooting problem ​with Volume Shadow Copy]]+  * [[public:5160_issue:incorrect_destination_type_pre-v7_displayed_for_missed_backup_job_backup_set_with_version_7_destination|ISSUEIncorrect destination type Pre-v7 displayed for missed backup job (backup set with version 7 destination) ​]]
  
-  * [[public:5165_restrictions_on_the_temp_for_the_windows_system_state_and_system_backup|FAQRestriction on the temporary storage location for the Windows System State and System ​backup]]+  * [[public:5162_issue:​no_backup_jobs_can_be_run_after_upgrade_ahsaycbs_version_7.5.0.0_or_7.7.0.0_with_a_branded_ahsaycbs_7.7.2.0_windows_installer|ISSUENo backup ​jobs can be run after upgrade AhsayCBS version 7.5.0.0 or 7.7.0.0 with a branded AhsayCBS 7.7.2.0 Windows installer ​]]
  
-  * [[public:5172_faq:​how_to_effectively_communicate_your_technical_support_issue|FAQ: How to effectively communicate your technical support issue]]+  * [[public:5163_how_to_run_a_data_integrity_check_linux_cli|FAQ: How to run a Data Integrity Check on AhsayOBM version 7 on Linux (CLI) machine ​]]
  
-  * [[public:5183_issue:cannot_access_backup_set_in_ahsayobm_for_backup_set_created_using_the_addbackupset.do_api_with_default_encryption_setting|ISSUECannot access backup set in AhsayOBM for backup set created using the AddBackupSet.do API (with DEFAULT encryption setting)]]+  * [[public:5164_faq:troubleshooting_problem_with_volume_shadow_copy|FAQTroubleshooting problem ​with Volume Shadow Copy ]]
  
-  * [[public:5184_issue:​cannot_configure_timezone_setting_with_gmt_-xx:​30_or_gmt_13:​00_using_the_adduser.do_api|ISSUECannot configure timezone setting with GMT+/-xx:30 or GMT+13:00 using the AddUser.do API]]+  * [[public:5165_restrictions_on_the_temp_for_the_windows_system_state_and_system_backup|FAQRestriction on the temporary storage location for the Windows System State and System backup ​]]
  
-  * [[public:5185_issue:cannot_add_a_network_drive_as_ahsaycbs_user_home_on_windows_platforms|ISSUECannot add a network drive as AhsayCBS User Home on Windows platforms]]+  * [[public:5172_faq:how_to_effectively_communicate_your_technical_support_issue|FAQHow to effectively communicate your technical support issue ]]
  
-  * [[public:5186_faq:description_of_the_error_events_displayed_in_the_ahsaycbs_daily_user_report|FAQDescription of the error events displayed ​in the AhsayCBS Daily User Report]]+  * [[public:5183_issue:cannot_access_backup_set_in_ahsayobm_for_backup_set_created_using_the_addbackupset.do_api_with_default_encryption_setting|ISSUECannot access backup set in AhsayOBM for backup set created using the AddBackupSet.do API (with DEFAULT encryption setting) ​]]
  
-  * [[public:5187_faq:how_to_recover_my_users.xml_file_from_a_previous_backup_on_ahsaycbs|FAQHow to recover my users.xml file from a previous backup on AhsayCBS? ​]]+  * [[public:5184_issue:cannot_configure_timezone_setting_with_gmt_-xx:​30_or_gmt_13:​00_using_the_adduser.do_api|ISSUE: Cannot configure timezone setting with GMT+/-xx:30 or GMT+13:00 using the AddUser.do API ]]
  
-  * [[public:5188_issue:usercachemanager.login_error_message_from_active_directory_ldap:​error_code_49|ISSUE: ​[UserCacheManager.login] Error message from Active Directory LDAP: error code 49?]]+  * [[public:5185_issue:cannot_add_a_network_drive_as_ahsaycbs_user_home_on_windows_platforms|ISSUE: ​Cannot add a network drive as AhsayCBS User Home on Windows platforms ​]]
  
-  * [[public:5197_faq:how_do_i_increase_the_number_of_scheduled_concurrent_agentless_cloud_file_and_office365_exchange_backup_jobs_on_my_ahsaycbs_server|FAQ: How do I increase the number ​of scheduled concurrent agentless Cloud File and Office365 Exchange backup jobs on my AhsayCBS ​server?]]+  * [[public:5186_faq:description_of_the_error_events_displayed_in_the_ahsaycbs_daily_user_report|FAQ: Description ​of the error events displayed in the AhsayCBS ​Daily User Report ​]]
  
-  * [[public:5198_faq:​how_to_recover_my_users.xml_file_from_a_previous_backup_on_ahsaycbs_v7.9.0.0_or_above|FAQ: How to recover my users.xml file from a previous backup on AhsayCBS ​v7.9.0.0 or above? ]]+  * [[public:5187_faq:​how_to_recover_my_users.xml_file_from_a_previous_backup_on_ahsaycbs|FAQ: How to recover my users.xml file from a previous backup on AhsayCBS? ​ ]]
  
-  * [[public:5199_issue:javasyspriv_role_not_granted._please_execute_grant_javasyspriv_to_system_error_when_creating_an_oracle_12c_backup_set|ISSUE: ​'​JavaSysPriv role not grantedPlease execute Grant JavaSysPriv to System' ​error when creating an Oracle 12c backup set]]+  * [[public:5188_issue:usercachemanager.login_error_message_from_active_directory_ldap:​error_code_49|ISSUE: ​(UserCacheManager.login) Error message from Active Directory LDAP: error code 49? ]]
  
-  * [[public:5200_issue:network_drives_are_not_displayed_by_ahsayobm_as_a_selectable_destination_for_the_image_spool_path_when_creating_a_windows_system_backup_set|ISSUENetwork drives are not displayed by AhsayOBM as a selectable destination for the image spool path when creating a Windows System Backup Set ]]+  * [[public:5197_faq:how_do_i_increase_the_number_of_scheduled_concurrent_agentless_cloud_file_and_office365_exchange_backup_jobs_on_my_ahsaycbs_server|FAQHow do I increase ​the number of scheduled concurrent agentless Cloud File and Office365 Exchange backup jobs on my AhsayCBS server? ​]]
  
-  * [[public:5201_issue:no_database_file_found_for_db_name_error_on_mssql_server_backups|ISSUE"No database ​file found for "​%DB_Name%"​ error on MSSQL Server backups]]+  * [[public:5198_faq:how_to_recover_my_users.xml_file_from_a_previous_backup_on_ahsaycbs_v7.9.0.0_or_above|FAQHow to recover my users.xml ​file from a previous backup ​on AhsayCBS v7.9.0.0 or above?  ​]]
  
-  * [[public:5202_db_not_shown_in_backup_source_if_hostname_of_server_is_longer_than_15_char|ISSUE: ​MSSQL Server databases are not shown in AhsayOBM ​backup ​source if the hostname of the database server is longer than 15 characters]]+  * [[public:5199_issue:​javasyspriv_role_not_granted._please_execute_grant_javasyspriv_to_system_error_when_creating_an_oracle_12c_backup_set|ISSUE: ​'​JavaSysPriv role not granted. Please execute Grant JavaSysPriv to System'​ error when creating an Oracle 12c backup ​set ]]
  
-  * [[public:5203_issue:ahsayobm_crashes_when_creating_a_mssql_server_database_backup_set_on_a_windows_2008_32bit_machine|ISSUE: AhsayOBM ​crashes ​when creating ​a MSSQL Server database backup set on a Windows ​2008 32bit machine]]+  * [[public:5200_issue:network_drives_are_not_displayed_by_ahsayobm_as_a_selectable_destination_for_the_image_spool_path_when_creating_a_windows_system_backup_set|ISSUE: ​Network drives are not displayed by AhsayOBM ​as a selectable destination for the image spool path when creating a Windows ​System Backup Set  ​]]
  
-  * [[public:5204_issue:mssql_server_database_backup_fails_with_cannot_start_shadow_copy_reason_null_error|ISSUE: ​MSSQL Server ​database ​backup fails with "Cannot start shadow copy, reason =null" error]]+  * [[public:5201_issue:no_database_file_found_for_db_name_error_on_mssql_server_backups|ISSUE: ​"​No ​database ​file found for "%DB_Name%" error on MSSQL Server backups ​]]
  
-  * [[public:5205_issue:​guest_virtual_machines_are_not_shown_in_ahsayobm_backup_source_when_creating_a_vmware_workstation_backup_set|ISSUE: ​Guest virtual machines ​are not listed ​in AhsayOBM backup source ​when creating a VMware Workstation backup set]]+  * [[public:5202_db_not_shown_in_backup_source_if_hostname_of_server_is_longer_than_15_char|ISSUE: ​MSSQL Server databases ​are not shown in AhsayOBM backup source ​if the hostname of the database server is longer than 15 characters ​]]
  
-  * [[public:5206_issue:cannot_connect_ssh_please_check_the_ssh_settings_error_when_creating_a_backup_set_on_a_vmware_esxi_6.0_update_2_host|ISSUE: ​"​Cannot connect SSH, please check the SSH settings"​ error when creating a backup set on a VMware ESXi 6.0 Update 2 host]]+  * [[public:5203_issue:ahsayobm_crashes_when_creating_a_mssql_server_database_backup_set_on_a_windows_2008_32bit_machine|ISSUE: ​AhsayOBM crashes ​when creating a MSSQL Server database ​backup set on a Windows 2008 32bit machine ​]]
  
-  * [[public:5207_no_appenders_warning_when_running_script_on_linux|ISSUE: ​No appenders could be found for logger (warning in debug log during a scheduled ​backup ​/ when running AhsayOBM scripts on Linux platforms)]]+  * [[public:5204_issue:​mssql_server_database_backup_fails_with_cannot_start_shadow_copy_reason_null_error|ISSUE: ​MSSQL Server database ​backup ​fails with "​Cannot start shadow copy, reason =null" error ]]
  
-  * [[public:5208_faq:how_to_start_ahsaycbs_in_replication_mode_as_a_backup_server|FAQHow to start AhsayCBS (in replication mode) as backup ​server?]]+  * [[public:5205_issue:guest_virtual_machines_are_not_shown_in_ahsayobm_backup_source_when_creating_a_vmware_workstation_backup_set|ISSUEGuest virtual machines are not listed ​in AhsayOBM ​backup ​source when creating a VMware Workstation backup set ]]
  
-  * [[public:5209_faq:how_to_restrict_access_to_the_ahsaycbs_web_console_by_ip_address|FAQHow to restrict access to the AhsayCBS web console by IP address?]]+  * [[public:5206_issue:cannot_connect_ssh_please_check_the_ssh_settings_error_when_creating_a_backup_set_on_a_vmware_esxi_6.0_update_2_host|ISSUE"​Cannot connect SSH, please check the SSH settings"​ error when creating a backup set on a VMware ESXi 6.0 Update 2 host ]]
  
-  * [[public:5210_faq:​how_to_add_additional_user_storage_to_ahsaycbs|FAQHow to add additional user storage to AhsayCBS?]]+  * [[public:5207_no_appenders_warning_when_running_script_on_linux|ISSUENo appenders could be found for logger (warning in debug log during a scheduled backup / when running AhsayOBM scripts on Linux platforms) ​]]
  
-  * [[public:5211_faq:how_to_start_ahsaycbs_in_debug_mode|FAQ: How to start AhsayCBS in debug mode?]]+  * [[public:5208_faq:how_to_start_ahsaycbs_in_replication_mode_as_a_backup_server|FAQ: How to start AhsayCBS ​(in replication ​mode) as backup server? ]]
  
-  * [[public:5212_another_backup_job_is_still_running._backup_skipped|ISSUEAnother backup job is still running. Backup skipped]]+  * [[public:5209_faq:​how_to_restrict_access_to_the_ahsaycbs_web_console_by_ip_address|FAQHow to restrict access to the AhsayCBS web console by IP address? ​]]
  
-  * [[public:5213_issue:there_is_not_enough_space_on_the_disk_insufficient_free_space_on_ahsaycbs_server|ISSUEThere is not enough space on the disk (insufficient free space on AhsayCBS ​server)]]+  * [[public:5210_faq:how_to_add_additional_user_storage_to_ahsaycbs|FAQHow to add additional user storage to AhsayCBS]]
  
-  * [[public:5214_faq:do_i_need_to_apply_a_license_key_for_my_ahsaycbs_server_running_in_replication_receiver_mode|FAQ: Do I need to apply a license key for my AhsayCBS ​server running ​in replication receiver ​mode?]]+  * [[public:5211_faq:how_to_start_ahsaycbs_in_debug_mode|FAQ: How to start AhsayCBS in debug mode? ]]
  
-  * [[public:5215_faq:​how_to_migrate_ahsaycbs_onto_a_new_server|FAQHow to migrate AhsayCBS onto a new server?]]+  * [[public:5212_another_backup_job_is_still_running._backup_skipped|ISSUEAnother backup job is still running. Backup skipped ​]]
  
-  * [[public:5216_issue:cannot_start_shadow_copy_reason_the_writer_operation_failed_because_of_an_error_that_might_recur_if_another_shadow_copy_is_created._vss_e_writererror_nonretryable|ISSUE: ​“Cannot start shadow copy, reason =The writer operation failed because of an error that might recur if another shadow copy is created. ​(VSS_E_WRITERERROR_NONRETRYABLE)]]+  * [[public:5213_issue:there_is_not_enough_space_on_the_disk_insufficient_free_space_on_ahsaycbs_server|ISSUE: ​There is not enough space on the disk (insufficient free space on AhsayCBS server) ]]
  
-  * [[public:5221_fail_to_load_cbt_will_perform_normal_in-file_delta_hyper_v_warning|ISSUEFail to load CBT, will perform normal ​in-file delta (Hyper-V VM backup)]]+  * [[public:5214_faq:​do_i_need_to_apply_a_license_key_for_my_ahsaycbs_server_running_in_replication_receiver_mode|FAQDo I need to apply a license key for my AhsayCBS server running ​in replication receiver mode? ]]
  
-  * [[public:5222_issue:vmware_esxi_vcenter_vm_cannot_start_up_properly_with_operation_system_not_found_error_run_direct_restore_failing_where_the_backup_destination_is_located_on_a_network_drive|ISSUEVMware VM cannot start up properly with Operation System not found error (Run Direct restore failing when the backup destination is located on network drive)]]+  * [[public:5215_faq:how_to_migrate_ahsaycbs_onto_a_new_server|FAQHow to migrate AhsayCBS onto new server? ​]]
  
-  * [[public:5224_issue:ahsaycbs_web_console_monitoring_redirection_logs_activities_log_page_shows_error_status_500_and_no_backup_reports_are_generated|ISSUE: ​AhsayCBS web console [Monitoring]>​[Redirection Logs]>​[Activities Log] page shows Error Status 500” and no backup reports are generated]]+  * [[public:5216_issue:cannot_start_shadow_copy_reason_the_writer_operation_failed_because_of_an_error_that_might_recur_if_another_shadow_copy_is_created._vss_e_writererror_nonretryable|ISSUE: “Cannot start shadow copy, reason =The writer operation failed because of an error that might recur if another shadow copy is created. (VSS_E_WRITERERROR_NONRETRYABLE)” ]]
  
-  * [[public:5225_issue:​ahsaycbs_web_console_replication_accepting_data_page_shows_error_status_500_and_no_backup_reports_are_generated|ISSUE: ​AhsayCBS web console [Replication]>​[Accepting Data] page shows “Error Status 500” and no backup ​reports are generated]]+  * [[public:5221_fail_to_load_cbt_will_perform_normal_in-file_delta_hyper_v_warning|ISSUE: ​Fail to load CBT, will perform normal in-file delta (Hyper-V VM backup]]
  
-  * [[public:5226_issue:after_upgrading_ahsayobm_ahsayacb_from_v6.27.0.0_to_v7.9.0.0_on_windows_all_backup_jobs_show_unsatisfiedlinkerror_error|ISSUE: ​After upgrading AhsayOBM/​AhsayACB from v6.27.0.0 to v7.9.0.0 on Windows all backup jobs show [UnsatisfiedLinkError] ​error ]]+  * [[public:5222_issue:vmware_esxi_vcenter_vm_cannot_start_up_properly_with_operation_system_not_found_error_run_direct_restore_failing_where_the_backup_destination_is_located_on_a_network_drive|ISSUE: ​VMware VM cannot start up properly with Operation System not found error (Run Direct restore failing when the backup destination is located on a network drive) ​]]
  
-  * [[public:5227_issue:when_attemtping_a_hyper-v_run_direct_restore_with_failed_to_open_driver:​error_system_error_577_has_occurred._windows_cannot_verify_the_digital_signature_for_this_file._error|ISSUE: ​When attemtping a Hyper-v Run Direct restore with Failed to open driver: ​Error = System error 577 has occurred. Windows cannot verify the digital signature for this file." error]]+  * [[public:5224_issue:ahsaycbs_web_console_monitoring_redirection_logs_activities_log_page_shows_error_status_500_and_no_backup_reports_are_generated|ISSUE: ​AhsayCBS web console (Monitoring)>​(Redirection Logs)>​(Activities Log) page shows “Error ​Status 500” and no backup reports are generated ​]]
  
-  * [[public:5228_issue:ahsaycbs_failed_to_access_destination_amazons3-1._reason_access_denied_error_returned_when_creating_predefined_destination_for_amazons3|ISSUE: AhsayCBS “Failed to access destination AmazonS3-1. Reason=Access Denied” error returned when creating predefined destination for AmazonS3]]+  * [[public:5225_issue:ahsaycbs_web_console_replication_accepting_data_page_shows_error_status_500_and_no_backup_reports_are_generated|ISSUE: AhsayCBS ​web console (Replication)>​(Accepting Data) page shows Error Status 500” and no backup reports are generated ​]]
  
-  * [[public:5229_faq:is_there_any_script_for_silent_installation_of_ahsayobm_ahsayacb_on_windows_platform_so_that_the_client_application_is_installed_without_the_end_user_interaction|FAQIs there any script for silent installation of AhsayOBM ​or AhsayACB on Windows ​platform ​(so that the client application is installed without the end user interaction)?]]+  * [[public:5226_issue:after_upgrading_ahsayobm_ahsayacb_from_v6.27.0.0_to_v7.9.0.0_on_windows_all_backup_jobs_show_unsatisfiedlinkerror_error|ISSUEAfter upgrading ​AhsayOBM/AhsayACB ​from v6.27.0.0 to v7.9.0.0 ​on Windows ​all backup jobs show (UnsatisfiedLinkErrorerror  ​]]
  
-  * [[public:5230_issue:curl:not_found_file_does_not_exist_error_when_installing_ahsayobm_v7_on_linux_freebsd_using_cli|ISSUE: ​‘curlnot found File does not exist’ ​error when installing AhsayOBM v7 on Linux or FreeBSD using CLI ]]+  * [[public:5227_issue:when_attemtping_a_hyper-v_run_direct_restore_with_failed_to_open_driver:error_system_error_577_has_occurred._windows_cannot_verify_the_digital_signature_for_this_file._error|ISSUE: ​When attemtping a Hyper-v Run Direct restore with “Failed to open driverError = System error 577 has occurred. Windows cannot verify the digital signature for this file." ​error ]]
  
-  * [[public:5231_issue:when_performing_a_backup_job_on_ahsayobm_ahsayacb_the_following_error_is_shown_chunkedoutputstream.flushdata.execute_failed_to_flush_buffer_to_this_destination_error_com.ahsay.afc.cloud.d_failed_to_get_outputstream_of_file|ISSUE: ​When performing a backup job on AhsayOBM/​AhsayACB the following error is shown [ChunkedOutputStream.FlushData.execute ​Failed to flush buffer to this destination ​Error=com.ahsay.afc.cloud.d Failed to get OutputStream of file"]]+  * [[public:5228_issue:ahsaycbs_failed_to_access_destination_amazons3-1._reason_access_denied_error_returned_when_creating_predefined_destination_for_amazons3|ISSUE: ​AhsayCBS “Failed to access ​destination ​AmazonS3-1. Reason=Access Denied” error returned when creating predefined destination for AmazonS3 ​]]
  
-  * [[public:5232_nfs_service_on_this_machine_is_not_started|ISSUEWhen perform a VMware Run Direct restore ​on AhsayOBM ​the following error is shown “The NFS Service on this machine is not started or not functioning properly. This service is required for VM Run Direct. ​]]+  * [[public:5229_faq:​is_there_any_script_for_silent_installation_of_ahsayobm_ahsayacb_on_windows_platform_so_that_the_client_application_is_installed_without_the_end_user_interaction|FAQIs there any script for silent installation of AhsayOBM or AhsayACB ​on Windows platform (so that the client application ​is installed without the end user interaction)? ​]]
  
-  * [[public:5233_issue:cmd.exe_was_started_with_the_above_path_as_the_current_directory._unc_paths_are_not_supported._defaulting_to_windows_directory._when_running_a_windows_batch_file_as_a_pre_or_post_backup_command_from_a_network_drive|ISSUE ​The warning “CMD.EXE was started with the above path as the current directory. UNC paths are not supported. Defaulting to Windows directory.” ​when running a Windows batch file as a pre or post backup command from a network drive]]+  * [[public:5230_issue:curl:​not_found_file_does_not_exist_error_when_installing_ahsayobm_v7_on_linux_freebsd_using_cli|ISSUE: ‘curl: not found File does not exist’ error when installing AhsayOBM v7 on Linux or FreeBSD using CLI  ​]]
  
-  * [[public:5234_issue:cannot_connect_ssh_please_check_the_ssh_settings_error_when_creating_a_backup_set_on_a_vmware_esxi_host|ISSUE: ​"​Cannot connect SSH, please check the SSH settings"​ error when creating ​a backup ​set on a VMware ESXi host]]+  * [[public:5231_issue:chunkedoutputstream.flushdata.execute_failed_to_flush_buffer_to_this_destination_error|ISSUE: ​When performing ​a backup ​job on AhsayOBM/​AhsayACB the following error is shown (ChunkedOutputStream.FlushData.execute Failed to flush buffer to this destination Error=com.ahsay.afc.cloud.d Failed to get OutputStream of file" ​]]
  
-  * [[public:5235_issue:​throwable_direct_buffer_memory_caused_by_outofmemoryerror_direct_buffer_memory_error_when_running_backup_on_ahsayobm_ahsayacb|ISSUE: ​Throwable=Direct ​buffer memory, caused by [OutOfMemoryError] Direct buffer memory ​ error when running backup ​on AhsayOBM/AhsayACB]]+  * [[public:5232_nfs_service_on_this_machine_is_not_started|ISSUE: ​When perform a VMware Run Direct ​restore ​on AhsayOBM ​the following error is shown “The NFS Service on this machine is not started or not functioning properly. This service is required for VM Run Direct.  ​]]
  
-  * [[public:5236_issue:after_a_reboot_of_a_linux_ahsaycbs_server_the_ahsaycbs_nfs_service_is_not_automatically_starting_up|ISSUE: After a reboot of a Linux AhsayCBS server ​the AhsayCBS NFS service is not automatically starting up]]+  * [[public:5233_issue:cmd.exe_was_started_with_the_above_path_as_the_current_directory._unc_paths_are_not_supported._defaulting_to_windows_directory._when_running_a_windows_batch_file_as_a_pre_or_post_backup_command_from_a_network_drive|ISSUE ​The warning “CMD.EXE was started with the above path as the current directory. UNC paths are not supported. Defaulting to Windows directory.” when running a Windows batch file as a pre or post backup command from a network drive ]]
  
-  * [[public:5237_faq:how_to_install_the_latest_patch_set_for_ahsayubs_version_7|FAQHow to install ​the latest patch set for AhsayUBS v7?]]+  * [[public:5234_issue:cannot_connect_ssh_please_check_the_ssh_settings_error_when_creating_a_backup_set_on_a_vmware_esxi_host|ISSUE"​Cannot connect SSH, please check the SSH settings"​ error when creating a backup ​set on a VMware ESXi host ]]
  
-  * [[public:5238_doc:ahsayacb_v7_user_guide_-_office365_exchange_online_backup|DOC: AhsayACB ​v7 User Guide - Office365 Exchange Online Backup & Restore for Windows]]+  * [[public:5235_issue:throwable_direct_buffer_memory_caused_by_outofmemoryerror_direct_buffer_memory_error_when_running_backup_on_ahsayobm_ahsayacb|ISSUEThrowable=Direct buffer memory, caused by (OutOfMemoryError) Direct buffer memory ​ error when running backup on AhsayOBM/AhsayACB ]]
  
-  * [[public:5239_doc:ahsayacb_v7_user_guide_-_office365_exchange_online_backup|DOCAhsayACB v7 User Guide - Office365 Exchange Online Backup & Restore for Mac]]+  * [[public:5236_issue:after_a_reboot_of_a_linux_ahsaycbs_server_the_ahsaycbs_nfs_service_is_not_automatically_starting_up|ISSUEAfter a reboot of a Linux AhsayCBS server the AhsayCBS NFS service is not automatically starting up ]]
  
-  * [[public:5240_issue:unable_to_find_vmrun.exe_in_c:​program_files_x86_vmware_vmware_player_or_c:​program_files_x86_vmware_vmware_vix_when_creating_a_vmware_workstation_backupset|ISSUEUnable ​to find vmrun.exe in "​‘C:​\Program Files (x86)\VMware\VMware Player’ or ‘C:​\Program Files (x86)\VMware\VMware VIX’” when creating a VMware Workstation BackupSet ​]]+  * [[public:5237_faq:how_to_install_the_latest_patch_set_for_ahsayubs_version_7|FAQHow to install the latest patch set for AhsayUBS v7? ]]
  
-  * [[public:5241_faq:how_do_i_start_or_initiate_a_backup_job_on_my_ahsayobm_ahsayacb_clients_directly_from_the_ahsaycbs_server|FAQHow do I start or initiate ​backup job on my AhsayOBM/​AhsayACB clients directly from the AhsayCBS server]]+  * [[public:5240_issue:unable_to_find_vmrun.exe_in_c:​program_files_x86_vmware_vmware_player_or_c:​program_files_x86_vmware_vmware_vix_when_creating_a_vmware_workstation_backupset|ISSUEUnable to find vmrun.exe in "​‘C:​\Program Files (x86)\VMware\VMware Player’ ​or ‘C:​\Program Files (x86)\VMware\VMware VIX’” when creating ​VMware Workstation BackupSet  ​]]
  
-  * [[public:5242_issue:invalid_license_error_is_shown_when_logging_into_ahsayobm_on_a_synology_nas_device|ISSUE“Invalid license” error is shown when logging into AhsayOBM on Synology NAS device  ​]]+  * [[public:5241_faq:how_do_i_start_or_initiate_a_backup_job_on_my_ahsayobm_ahsayacb_clients_directly_from_the_ahsaycbs_server|FAQHow do I start or initiate ​backup job on my AhsayOBM/​AhsayACB clients directly from the AhsayCBS server ​]]
  
-  * [[public:5243_ISSUE:%22The%20specified%20virtual%20machine%20could%20not%20be%20found.%22%20warning%20is%20shown%20on%20VMware%20Workstation%20scheduled%20backup%20job|ISSUE:"The specified virtual machine could not be found."​ warning ​is shown on VMware Workstation scheduled backup job ]]+  * [[public:5242_issue:invalid_license_error_is_shown_when_logging_into_ahsayobm_on_a_synology_nas_device|ISSUE: ​“Invalid license” error is shown when logging into AhsayOBM ​on a Synology NAS device ​  ]]
  
-  * [[public:5244_ISSUE:%22Reason%20=%20%22UUID%20conflict%20on%20Virtual%20Machine.%22%20error%20is%20shown%20on%20VMware%20ESXi%20backup%20job|ISSUE:"​Reason = "UUID conflict on Virtual Machine." ​error is shown on VMware ​ESXi backup job]]+  * [[public:5243_issue:the_specified_virtual_machine_could_not_be_found._warning_is_shown_on_vmware_workstation_scheduled_backup_job|ISSUE:"​The specified virtual machine could not be found." ​warning ​is shown on VMware ​Workstation scheduled ​backup job  ]]
  
-  * [[public:5245_issue:vmware_esxi_scheduled_backup_job_missed_with_current_license_or_esxi_version_prohibits_execution_error|ISSUE: VMware ESXi scheduled ​backup job missed with '​Current license or ESXi version prohibits execution'​ error]]+  * [[public:5244_issue:reason_uuid_conflict_on_virtual_machine._error_is_shown_on_vmware_esxi_backup_job|ISSUE:"​Reason = "UUID conflict on Virtual Machine."​ error is shown on VMware ESXi backup job ]]
  
-  * [[public:5246_ISSUE:%20AhsayOBM/​AhsayACB%20v7%20file%20backup%20jobs%20ends%20with%20%22Snapshot%20for%20Shadow%20Copy%20Set%20is%20missing,​%20backup%20terminate.%22%20error|ISSUE: ​AhsayOBM/​AhsayACB v7 file backup ​jobs ends with "​Snapshot for Shadow Copy Set is missing, backup terminate." ​error]]+  * [[public:5245_issue:vmware_esxi_scheduled_backup_job_missed_with_current_license_or_esxi_version_prohibits_execution_error|ISSUE: ​VMware ESXi scheduled ​backup ​job missed ​with '​Current license or ESXi version prohibits execution' ​error ]]
  
-  * [[public:5247_faq:tips_on_how_to_setup_the_temporary_directory_for_your_backup_set|FAQTips On How To Setup The Temporary Directory For Your Backup ​Set]]+  * [[public:5246_issue:ahsayobm_ahsayacb_v7_file_backup_jobs_ends_with_snapshot_for_shadow_copy_set_is_missing_backup_terminate._error|ISSUEAhsayOBM/​AhsayACB v7 file backup jobs ends with "​Snapshot for Shadow Copy Set is missing, backup terminate."​ error ]]
  
-  * [[public:5248_faq:how_do_i_force_another_ahsaycbs_v7_auto_update_on_ahsayobm_v7.x_or_ahsayacb_v7.x|FAQ: How to force another Auto Update on AhsayOBM / ACB version 7 clients]]+  * [[public:5247_faq:tips_on_how_to_setup_the_temporary_directory_for_your_backup_set|FAQ: Tips On How To Setup The Temporary Directory For Your Backup Set ]]
  
-  * [[public:5249_faq:how_do_i_renew_the_ahsay_self-signed_ssl_certificate_on_my_ahsaycbs_v7_backup_server|FAQ: How do I renew the Ahsay self-signed SSL certificate ​on my AhsayCBS v7 backup server?]]+  * [[public:5248_faq:how_do_i_force_another_ahsaycbs_v7_auto_update_on_ahsayobm_v7.x_or_ahsayacb_v7.x|FAQ: How to force another Auto Update ​on AhsayOBM / ACB version 7 clients ​]]
  
-  * [[public:5250_faq:ahsay_software_compatibility_list_scl_for_granular_and_opendirect_restore|FAQ: Ahsay Software Compatibility List (SCL) for Granular and OpenDirect Restore]]+  * [[public:5249_faq:how_do_i_renew_the_ahsay_self-signed_ssl_certificate_on_my_ahsaycbs_v7_backup_server|FAQ: How do I renew the Ahsay self-signed SSL certificate on my AhsayCBS v7 backup server? ​]]
  
-  * [[public:5251_issue:vhd_mounter_-_operating_system_platform_not_support_error_when_performing_a_granular_restore_on_a_hyper-v_guest_vm|ISSUE“VHD Mounter - Operating System ​(Platform Not Support)” error when performing a granular restore on a Hyper-V guest VM]]+  * [[public:5250_faq:ahsay_software_compatibility_list_scl_for_granular_and_opendirect_restore|FAQAhsay Software Compatibility List (SCLfor Granular and OpenDirect Restore ​]]
  
-  * [[public:5252_issue:vmware_esxi_vcenter_vddk_mode_backup_job_ends_with_error_snapshot_not_taken_since_the_state_of_the_virtual_machine_has_not_changed_since_the_last_snapshot_operation|ISSUE: ​VMware ESXi/​vCenter VDDK mode backup job ends with "​Error=Snapshot not taken since the state of the virtual machine has not changed since the last snapshot operation."​]]+  * [[public:5251_issue:vhd_mounter_-_operating_system_platform_not_support_error_when_performing_a_granular_restore_on_a_hyper-v_guest_vm|ISSUE: ​“VHD Mounter - Operating System (Platform Not Support)” error when performing a granular restore on a Hyper-V guest VM ]]
  
-  * [[public:5253_ISSUE:%20%22VHD%20Mounter%20-%20Administrator%20Privilege%20(No)%22%20error%20when%20performing%20a%20granular%20restore%20on%20a%20Hyper-V%20guest%20VM|ISSUE: "VHD Mounter - Administrator Privilege (No)" ​error when performing a granular restore on a Hyper-V guest VM]]+  * [[public:5252_issue:vmware_esxi_vcenter_vddk_mode_backup_job_ends_with_error_snapshot_not_taken_since_the_state_of_the_virtual_machine_has_not_changed_since_the_last_snapshot_operation|ISSUE: ​VMware ESXi/​vCenter VDDK mode backup job ends with "Error=Snapshot not taken since the state of the virtual machine has not changed since the last snapshot operation." ]]
  
-  * [[public:5254_issue:failed_to_mount_virtual_disk_virtual_disk_name_.vhd_no_valid_partition_found_when_performing_a_granular_restore_on_a_linux_or_unix_guest_vm_on_hyper-v|ISSUE: "Failed to mount virtual disk "​%virtual_disk_name%.vhd" ​(No Valid Partition Found)" when performing a granular restore on a Linux or Unix guest VM on Hyper-V]]+  * [[public:5253_issue:vhd_mounter_-_administrator_privilege_no_error_when_performing_a_granular_restore_on_a_hyper-v_guest_vm|ISSUE: "VHD Mounter - Administrator Privilege ​(No)" ​error when performing a granular restore on a Hyper-V ​guest VM ]]
  
-  * [[public:5255_issue:failed_to_list_file_the_volume_does_not_contain_a_recognized_file_system._please_make_sure_that_all_required_file_system_drivers_are_loaded_and_that_the_volume_is_not_corrupted_when_performing_a_granular_restore_on_hyper-v_guest|ISSUE:"​Failed to list file (The volume does not contain a recognized file systemPlease make sure that all required file system drivers are loaded and that the volume is not corrupted)" when performing a granular restore on Hyper-V ​guest]]+  * [[public:5254_issue:failed_to_mount_virtual_disk_virtual_disk_name_.vhd_no_valid_partition_found_when_performing_a_granular_restore_on_a_linux_or_unix_guest_vm_on_hyper-v|ISSUE: "​Failed to mount virtual disk "​%virtual_disk_name%.vhd" (No Valid Partition Found)" when performing a granular restore ​on a Linux or Unix guest VM on Hyper-V ]]
  
-  * [[public:5256_issue:volume_shadow_copy_service_error:​unexpected_error_querying_for_the_ivsswritercallback_interface._hr_0x80070005_access_is_denied._error_is_shown_in_windows_event_viewer_for_hyper-v_backup_restore_job|ISSUE:"​Volume Shadow Copy Service error: Unexpected error querying for the IVssWriterCallback interface. hr = 0x80070005, Access ​is denied." ​error is shown in Windows Event viewer for Hyper-V ​backup/​restore job]]+  * [[public:5255_issue:failed_to_list_file_the_volume_does_not_contain_a_recognized_file_system._please_make_sure_that_all_required_file_system_drivers_are_loaded_and_that_the_volume_is_not_corrupted_when_performing_a_granular_restore_on_hyper-v_guest|ISSUE:"​Failed to list file (The volume does not contain a recognized file system. Please make sure that all required file system drivers are loaded and that the volume ​is not corrupted)" ​when performing a granular restore on Hyper-V ​guest ]]
  
-  * [[public:5257_issue:hostname_cannot_be_empty_error_is_shown_when_starting_vmware_esxi_vcenter_run_direct_restore_from_ahsaycbs_user_web_console|ISSUE: ​“Hostname cannot be empty” ​error is shown when starting VMware Run Direct ​restore ​from AhsayCBS web console]]+  * [[public:5256_issue:volume_shadow_copy_service_error:​unexpected_error_querying_for_the_ivsswritercallback_interface._hr_0x80070005_access_is_denied._error_is_shown_in_windows_event_viewer_for_hyper-v_backup_restore_job|ISSUE:"​Volume Shadow Copy Service error: Unexpected error querying for the IVssWriterCallback interface. hr = 0x80070005, Access is denied." ​error is shown in Windows Event viewer for Hyper-V backup/restore ​job ]]
  
-  * [[public:5258_faq:how_to_install_ahsayobm_on_windows_server_core|FAQHow To Install AhsayOBM On Windows Server Core]]+  * [[public:5257_issue:hostname_cannot_be_empty_error_is_shown_when_starting_vmware_esxi_vcenter_run_direct_restore_from_ahsaycbs_user_web_console|ISSUE“Hostname cannot be empty” error is shown when starting VMware Run Direct restore from AhsayCBS web console ​]]
  
-  * [[public:5259_faq:how_to_fix_the_openssl_padding_oracle_vulnerability_cve-2016-2107_issue_by_updating_tomcat_to_the_latest_version_for_ahsaycbs_v7_on_windows|FAQ: How to fix the OpenSSL Padding Oracle vulnerability (CVE-2016-2107) issue by updating Tomcat to the latest version for AhsayCBS v7 on Windows]]+  * [[public:5258_faq:how_to_install_ahsayobm_on_windows_server_core|FAQ: How To Install AhsayOBM On Windows ​Server Core ]]
  
-  * [[public:5260_issue:access_is_denied_error_when_restoring_files_folders_using_granular_restore|ISSUE"​Access is denied"​ error when restoring files/​folders using Granular Restore]]+  * [[public:5259_faq:how_to_fix_the_openssl_padding_oracle_vulnerability_cve-2016-2107_issue_by_updating_tomcat_to_the_latest_version_for_ahsaycbs_v7_on_windows|FAQHow to fix the OpenSSL Padding Oracle vulnerability (CVE-2016-2107) issue by updating Tomcat to the latest version for AhsayCBS v7 on Windows ​]]
  
-  * [[public:5261_issue:onedrivemanager.getappname_invalid_sclientid:​null_error_after_selecting_onedrive_backup_destination_to_restore_files|ISSUE:"​[OneDriveManager.getAppName] Invalid sClientid: null" error after selecting OneDrive backup destination to restore ​files]]+  * [[public:5260_issue:access_is_denied_error_when_restoring_files_folders_using_granular_restore|ISSUE: "Access is denied" error when restoring ​files or folders using Granular Restore ​]]
  
-  * [[public:5262_ISSUE:%22[GDriveManager.getAppName]%20Invalid%20sClientid:%20null%22%20error%20after%20selecting%20Google%20Drive%20backup%20destination%20to%20restore%20files|ISSUE:"​[GDriveManager.getAppNameInvalid sClientid: null" error after selecting Google Drive backup destination to restore files]]+  * [[public:5262_issue:gdrivemanager.getappname_invalid_sclientid:null_error_after_selecting_google_drive_backup_destination_to_restore_files|ISSUE:"​(GDriveManager.getAppNameInvalid sClientid: null" error after selecting Google Drive backup destination to restore files ]]
  
-  * [[public:​5263_issue:​failed_to_access_destination._reason_error_summary:​invalid_access_token_..._error:​tag:​invalid_access_token_error_after_selecting_dropbox_destination_to_restore_files|ISSUE:"​Failed to access destination. Reason="​{"​Error_summary":​invalid_access_token/​...,"​error":​ {"​.tag":"​invalid_access_token"​}}"​ error after selecting DropBox destination to restore files]]+  * [[public:​5263_issue:​failed_to_access_destination._reason_error_summary:​invalid_access_token_..._error:​tag:​invalid_access_token_error_after_selecting_dropbox_destination_to_restore_files|ISSUE:"​Failed to access destination. Reason="​{"​Error_summary":​invalid_access_token/​...,"​error":​ {"​.tag":"​invalid_access_token"​}}"​ error after selecting DropBox destination to restore files ]]
  
-  * [[public:5264_FAQ:%20Where%20do%20I%20find%20the%20details%20of%20the%20storage%20quota%20used%20for%20each%20backup%20user%20account%20on%20AhsayCBS?​|FAQ: Where do I find the details of the storage quota used for each backup user account on AhsayCBS?]]+  * [[public:5264_faq:where_do_i_find_the_details_of_the_storage_quota_used_for_each_backup_user_account_on_ahsaycbs|FAQ: Where do I find the details of the storage quota used for each backup user account on AhsayCBS? ]]
  
-  * [[public:​5265_issue:​failed_to_restore_new_virtual_machine_._reason_fail_to_set_entity_permission._error_unknown_error_from_class_com.vmware.vim25.usernotfound_when_restoring_a_guest_vm_to_another_vmware_esxi_host|ISSUE:"​Failed to restore "New Virtual Machine"​. Reason = "Fail to set entity permission. Error=Unknown error from class "​com.vmware.vim25.UserNotFound"​ when restoring a guest VM to another VMware ESXi host]]+  * [[public:​5265_issue:​failed_to_restore_new_virtual_machine_._reason_fail_to_set_entity_permission._error_unknown_error_from_class_com.vmware.vim25.usernotfound_when_restoring_a_guest_vm_to_another_vmware_esxi_host|ISSUE:"​Failed to restore "New Virtual Machine"​. Reason = "Fail to set entity permission. Error=Unknown error from class "​com.vmware.vim25.UserNotFound"​ when restoring a guest VM to another VMware ESXi host ]]
  
-  * [[public:​5266_issue:​ora-01078:​failure_in_processing_system_parameters_error_when_restoring_an_oracle_12c_database_to_an_alternate_location_on_a_windows_server|ISSUE:"​ORA-01078:​ failure in processing system parameters"​ error when restoring an Oracle 12c database to an Alternate location on a Windows server]]+  * [[public:​5266_issue:​ora-01078:​failure_in_processing_system_parameters_error_when_restoring_an_oracle_12c_database_to_an_alternate_location_on_a_windows_server|ISSUE:"​ORA-01078:​ failure in processing system parameters"​ error when restoring an Oracle 12c database to an Alternate location on a Windows server ]]
  
-  * [[public:​5267_issue:​no_backup_set_can_start_run_direct_message_shown_when_initiating_a_vmware_esxi_vcenter_run_direct_restore_on_ahsaycbs_user_web_console|ISSUE:"​No backup set can start Run Direct"​ message shown when initiating a VMware ESXi/​vCenter Run Direct restore on AhsayCBS user web console]]+  * [[public:​5267_issue:​no_backup_set_can_start_run_direct_message_shown_when_initiating_a_vmware_esxi_vcenter_run_direct_restore_on_ahsaycbs_user_web_console|ISSUE:"​No backup set can start Run Direct"​ message shown when initiating a VMware ESXi/​vCenter Run Direct restore on AhsayCBS user web console ]]
  
-  * [[public:​5268_issue:​ip_address_xxx.xxx.xxx.xxx_of_the_virtualcenter_server_managing_this_host._please_either_connect_this_host_through_it_or_disconnect_this_host_from_it._error_is_shown_when_creating_a_vmware_esxi_backup_set|ISSUE:​ "IP address "​xxx.xxx.xxx.xxx"​ of the VirtualCenter server managing this host. Please either connect this host through it or disconnect this host from it." error is shown when creating a VMware ESXi backup set]]+  * [[public:​5268_issue:​ip_address_xxx.xxx.xxx.xxx_of_the_virtualcenter_server_managing_this_host._please_either_connect_this_host_through_it_or_disconnect_this_host_from_it._error_is_shown_when_creating_a_vmware_esxi_backup_set|ISSUE:​ "IP address "​xxx.xxx.xxx.xxx"​ of the VirtualCenter server managing this host. Please either connect this host through it or disconnect this host from it." error is shown when creating a VMware ESXi backup set ]]
  
-  * [[public:​5269_failed_to_mkdirs_failed_to_list_path_precondition_failed|ISSUE:"​Failed to mkdirs, path: settings, (com.ahsay.afc.cloud.d: ​[RpsManager.listFailed to list path: . Reason: Precondition Failed)"​ error is shown on AhsayCBS when enabling replication to another AhsayCBS server]]+  * [[public:​5269_failed_to_mkdirs_failed_to_list_path_precondition_failed|ISSUE:"​Failed to mkdirs, path: settings, (com.ahsay.afc.cloud.d: ​(RpsManager.listFailed to list path: . Reason: Precondition Failed)"​ error is shown on AhsayCBS when enabling replication to another AhsayCBS server ]]
  
-  * [[public:​5270_issue:​cloudexception.connectfailedexpt_sftpmanager.login_failed_to_access_sftp_error_when_create_vmware_esxi_backup_set|ISSUE:​ "[CloudException.ConnectFailedExpt[SFtpManager.loginFailed to access SFTP" error when create VMware ESXi backup set]]+  * [[public:​5270_issue:​cloudexception.connectfailedexpt_sftpmanager.login_failed_to_access_sftp_error_when_create_vmware_esxi_backup_set|ISSUE:​ "(CloudException.ConnectFailedExpt SFtpManager.loginFailed to access SFTP" error when create VMware ESXi backup set ]]
  
-  * [[public:​5271_issue:​failed_to_mkdirs_path:​settings_com.ahsay.afc.cloud.d:​rpsmanager.list_failed_to_list_path:​reason:​java.net.connectexception:​connection_timed_out:​connect_error_when_enabling_replication_to_another_ahsaycbs_server|ISSUE:​ "​Failed to mkdirs, path: settings, (com.ahsay.afc.cloud.d: ​[RpsManager.listFailed to list path: . Reason: java.net.ConnectException:​ Connection timed out: connect)"​ error when enabling replication to another AhsayCBS server]]+  * [[public:​5271_issue:​failed_to_mkdirs_path:​settings_com.ahsay.afc.cloud.d:​rpsmanager.list_failed_to_list_path:​reason:​java.net.connectexception:​connection_timed_out:​connect_error_when_enabling_replication_to_another_ahsaycbs_server|ISSUE:​ "​Failed to mkdirs, path: settings, (com.ahsay.afc.cloud.d: ​(RpsManager.listFailed to list path: . Reason: java.net.ConnectException:​ Connection timed out: connect)"​ error when enabling replication to another AhsayCBS server ]]
  
-  * [[public:​5272_issue:​failed_to_mkdirs_path:​settings_com.ahsay.afc.cloud.d:​rpsmanager.list_failed_to_list_path:​reason:​java.net.connectexception:​connection_refused:​connect_error_when_enabling_replication_to_another_ahsaycbs|ISSUE:"​Failed to mkdirs, path: settings, (com.ahsay.afc.cloud.d: ​[RpsManager.listFailed to list path: . Reason: java.net.ConnectException:​ Connection refused: connect)"​ error when enabling replication to another AhsayCBS]]+  * [[public:​5272_issue:​failed_to_mkdirs_path:​settings_com.ahsay.afc.cloud.d:​rpsmanager.list_failed_to_list_path:​reason:​java.net.connectexception:​connection_refused:​connect_error_when_enabling_replication_to_another_ahsaycbs|ISSUE:"​Failed to mkdirs, path: settings, (com.ahsay.afc.cloud.d: ​(RpsManager.listFailed to list path: . Reason: java.net.ConnectException:​ Connection refused: connect)"​ error when enabling replication to another AhsayCBS ]]
  
-  * [[public:​5273_issue:​new_file_file_filename01_error_ioexception_nixutil.c_read_invalid_argument_when_backing_up_files_on_linux_machine|ISSUE:"​[New FileFile="/​filename01"​ Error="​[IOException] [NixUtil.c][readInvalid argument"​ when backing up files on Linux machine]]+  * [[public:​5273_issue:​new_file_file_filename01_error_ioexception_nixutil.c_read_invalid_argument_when_backing_up_files_on_linux_machine|ISSUE:"​(New FileFile="/​filename01"​ Error="​IOException NixUtil.c read Invalid argument"​ when backing up files on Linux machine ]]
  
-  * [[public:​5274_issue:​shared_object_libstdc_.so.6_not_found_required_by_nfsfbdx64_error_when_starting_up_the_ahsaycbs_nfs_service_on_freebsd_10|ISSUE:"​Shared object "​libstdc++.so.6"​ not found, required by "​NfsFbdX64"​ error when starting up the AhsayCBS NFS service on FreeBSD 10]]+  * [[public:​5274_issue:​shared_object_libstdc_.so.6_not_found_required_by_nfsfbdx64_error_when_starting_up_the_ahsaycbs_nfs_service_on_freebsd_10|ISSUE:"​Shared object "​libstdc++.so.6"​ not found, required by "​NfsFbdX64"​ error when starting up the AhsayCBS NFS service on FreeBSD 10 ]]
  
-  * [[public:​5275_issue:​falied_to_list_file_the_media_is_write_protected._when_mounting_a_vmware_esxi_vcenter_window_10_guest_vm_virtual_disk_using_granular_restore|ISSUE:"​Falied to list file (the media is write protected"​ when mounting a VMware ESXi/​vCenter Window 10 guest VM virtual disk using Granular Restore]]+  * [[public:​5275_issue:​falied_to_list_file_the_media_is_write_protected._when_mounting_a_vmware_esxi_vcenter_window_10_guest_vm_virtual_disk_using_granular_restore|ISSUE:"​Falied to list file (the media is write protected"​ when mounting a VMware ESXi/​vCenter Window 10 guest VM virtual disk using Granular Restore ]]
  
-  * [[public:​5276_faq:​how_do_i_increase_the_number_of_replication_threads_on_my_ahsaycbs_backup_server_to_improve_replication_speed|FAQ:​ How do I increase the number of replication threads on my AhsayCBS backup server to improve replication speed?]]+  * [[public:​5276_faq:​how_do_i_increase_the_number_of_replication_threads_on_my_ahsaycbs_backup_server_to_improve_replication_speed|FAQ:​ How do I increase the number of replication threads on my AhsayCBS backup server to improve replication speed? ]]
  
-  * [[public:​5277_issue_when_installing_obm_on_freebsd|ISSUE:​ "cp: /​usr/​local/​obm/​jvm/​lib/​security is not a directory"​ message is shown when installing AhsayOBM on a FreeBSD machine ]]+  * [[public:​5277_issue_when_installing_obm_on_freebsd|ISSUE:​ "cp: /​usr/​local/​obm/​jvm/​lib/​security is not a directory"​ message is shown when installing AhsayOBM on a FreeBSD machine ​ ]]
  
   * [[public:​5279_error_login_to_obc_apache_tomcat|ISSUE:​ Error displayed when logging into AhsayOBM or AhsayACB (Apache Tomcat/​6.0.51 - Error report)   * [[public:​5279_error_login_to_obc_apache_tomcat|ISSUE:​ Error displayed when logging into AhsayOBM or AhsayACB (Apache Tomcat/​6.0.51 - Error report)
-Duplicated with 5322|ISSUE: When trying to download AhsayOBM/​AhsayACB/​AhsayOBR client from the download page the following message is shown "The installer / restore is outdated. Please contact the System Administrator top obtain the latest version."​]]+Duplicated with 5322|ISSUE: When trying to download AhsayOBM/​AhsayACB/​AhsayOBR client from the download page the following message is shown "The installer / restore is outdated. Please contact the System Administrator top obtain the latest version."​ ]]
  
-  * [[public:​5281_issue_when_installing_obc_error_400_bad_request|ISSUE:​ When using a AhsayOBM/​AhsayACB online installer the following error is shown "​Download failed: HTTP error 400: Bad request Check your connection and click [Retryto try downloading the files again, or click [Cancelto terminate setup"​]]+  * [[public:​5281_issue_when_installing_obc_error_400_bad_request|ISSUE:​ When using a AhsayOBM/​AhsayACB online installer the following error is shown "​Download failed: HTTP error 400: Bad request Check your connection and click Retry to try downloading the files again, or click Cancel to terminate setup" ]]
  
-  * [[public:​5282_how_to_move_obc_to_another_machine|FAQ:​ How to move an AhsayOBM / AhsayACB installation onto another machine?]]+  * [[public:​5282_how_to_move_obc_to_another_machine|FAQ:​ How to move an AhsayOBM / AhsayACB installation onto another machine? ]]
  
-  * [[public:​5283_how_to_provision_pool_key|FAQ:​ How to provision a Pool Key for AhsayCBS backup server?]]+  * [[public:​5283_how_to_provision_pool_key|FAQ:​ How to provision a Pool Key for AhsayCBS backup server? ]]
  
-  * [[public:​5284_vm_version_does_not_support_rct|ISSUE:​ Hyper-V VM backup job completes with warning - Virtual Machine version does not support RCT]]+  * [[public:​5284_vm_version_does_not_support_rct|ISSUE:​ Hyper-V VM backup job completes with warning - Virtual Machine version does not support RCT ]]
  
-  * [[public:​5285_do_obc_support_move_file_for_o365|FAQ:​ Do AhsayOBM / ACB support move file for Office 365 Exchange Online backup set?]]+  * [[public:​5285_do_obc_support_move_file_for_o365|FAQ:​ Do AhsayOBM / ACB support move file for Office 365 Exchange Online backup set? ]]
  
-  * [[public:​5286_deleted_mails_for_o365_are_deleted_and_backup_again|ISSUE:​ Deleted mails on Office 365 Outlook (mails moved to Delete Items folder) are deleted, and backup again]]+  * [[public:​5286_deleted_mails_for_o365_are_deleted_and_backup_again|ISSUE:​ Deleted mails on Office 365 Outlook (mails moved to Delete Items folder) are deleted, and backup again ]]
  
-  * [[public:​5288_ahsayobc_crash_on_vm_with_vmware_tools_pre-10.0.5|ISSUE:​ AhsayOBM / ACB crash when performing backup or restore on a VMware virtual machine with VMware Tools pre-10.0.5 installed]]+  * [[public:​5288_ahsayobc_crash_on_vm_with_vmware_tools_pre-10.0.5|ISSUE:​ AhsayOBM / ACB crash when performing backup or restore on a VMware virtual machine with VMware Tools pre-10.0.5 installed ]]
  
-  * [[public:​5289_failed_to_save_encryption_key|ISSUE:​ Failed to save encrypted backup set encryption key to server. Failed to get OutputStream of file]]+  * [[public:​5289_failed_to_save_encryption_key|ISSUE:​ Failed to save encrypted backup set encryption key to server. Failed to get OutputStream of file ]]
  
-  * [[public:​5290_the_process_cannot_access_file|ISSUE:​ The process cannot access the file because it is being used by another process (UsrClass.dat)]]+  * [[public:​5290_the_process_cannot_access_file|ISSUE:​ The process cannot access the file because it is being used by another process (UsrClass.dat) ]]
  
-  * [[public:​5291_cannot_perform_mssql_transation_log_backup|ISSUE:​ Cannot perform MS SQL differential / transaction log backup (ODBC backup mode)]]+  * [[public:​5291_cannot_perform_mssql_transation_log_backup|ISSUE:​ Cannot perform MS SQL differential / transaction log backup (ODBC backup mode) ]]
  
-  * [[public:​5292_the_statement_backup_log_is_not_allowed|ISSUE:​ The statement BACKUP LOG is not allowed while the recovery model is SIMPLE (MS SQL transaction log backup)]]+  * [[public:​5292_the_statement_backup_log_is_not_allowed|ISSUE:​ The statement BACKUP LOG is not allowed while the recovery model is SIMPLE (MS SQL transaction log backup) ]]
  
-  * [[public:​5293_backuplog_cannot_be_performed_no_current_database_backup|ISSUE:​ BACKUP LOG cannot be performed because there is no current database backup (MS SQL transaction log backup)]]+  * [[public:​5293_backuplog_cannot_be_performed_no_current_database_backup|ISSUE:​ BACKUP LOG cannot be performed because there is no current database backup (MS SQL transaction log backup) ]]
  
-  * [[public:​5294_operating_system_error_5|ISSUE:​ Operating system error 5 (Access is denied) (MS SQL database backup)]]+  * [[public:​5294_operating_system_error_5|ISSUE:​ Operating system error 5 (Access is denied) (MS SQL database backup) ]]
  
-  * [[public:​5295_there_is_not_enough_space|ISSUE:​ A nonrecoverable I/O error occurred on file 112 (There is not enough space on the disk) (MS SQL database backup)]]+  * [[public:​5295_there_is_not_enough_space|ISSUE:​ A nonrecoverable I/O error occurred on file 112 (There is not enough space on the disk) (MS SQL database backup) ]]
  
-  * [[public:​5296_required_free_space_at_least_100mb|ISSUE:​ Insufficient disk space available for temporary directory. Required free space at least: 100MB]]+  * [[public:​5296_required_free_space_at_least_100mb|ISSUE:​ Insufficient disk space available for temporary directory. Required free space at least: 100MB ]]
  
-  * [[public:​5297_required_file_for_database_is_missing|ISSUE:​ Required file for database is missing (MS SQL database backup)]]+  * [[public:​5297_required_file_for_database_is_missing|ISSUE:​ Required file for database is missing (MS SQL database backup) ]]
  
-  * [[public:​5298_sql_database_permission_denied|ISSUE:​ BACKUP DATABASE permission denied in database (MS SQL database backup) ]]+  * [[public:​5298_sql_database_permission_denied|ISSUE:​ BACKUP DATABASE permission denied in database (MS SQL database backup) ​ ]]
  
-  * [[public:​5299_temp_must_be_set_to_remote_share_or_csv|ISSUE:​ Temporary directory must set to remote share or cluster shared volume (Hyper-V Cluster VM backup)]]+  * [[public:​5299_temp_must_be_set_to_remote_share_or_csv|ISSUE:​ Temporary directory must set to remote share or cluster shared volume (Hyper-V Cluster VM backup) ]]
  
-  * [[public:​5300_blank_password_is_not_allowed|ISSUE:​ Blank password is not allowed because of an account restriction]]+  * [[public:​5300_blank_password_is_not_allowed|ISSUE:​ Blank password is not allowed because of an account restriction ]]
  
-  * [[public:​5301_javax_crypto_badpaddingexception|ISSUE:​ Cannot open the client user interface with error javax.crypto.BadPaddingException:​ pad block corrupted]]+  * [[public:​5301_javax_crypto_badpaddingexception|ISSUE:​ Cannot open the client user interface with error javax.crypto.BadPaddingException:​ pad block corrupted ]]
  
-  * [[public:​5302_silent_install_command_for_ahsayobc|FAQ:​ Silent install script for installation / deployment of AhsayOBM / ACB]]+  * [[public:​5302_silent_install_command_for_ahsayobc|FAQ:​ Silent install script for installation / deployment of AhsayOBM / ACB ]]
  
-  * [[public:​5303_how_to_move_user_in_same_ahsayrdr_setup|FAQ:​ How to move a backup user to a different AhsayCBS server in the same Redirector setup]]+  * [[public:​5303_how_to_move_user_in_same_ahsayrdr_setup|FAQ:​ How to move a backup user to a different AhsayCBS server in the same Redirector setup ]]
  
-  * [[public:​5304_hyperv_invalid_namespace|ISSUE:​ Cannot start shadow copy, reason = Failed to get VM State. Error = Invalid namespace (Hyper-V VM backup)]]+  * [[public:​5304_hyperv_invalid_namespace|ISSUE:​ Cannot start shadow copy, reason = Failed to get VM State. Error = Invalid namespace (Hyper-V VM backup) ]]
  
-  * [[public:​5305_backup_location_is_low_on_space|ISSUE:​ Backup location is running low on space (MS Windows System / System State backup)]]+  * [[public:​5305_backup_location_is_low_on_space|ISSUE:​ Backup location is running low on space (MS Windows System / System State backup) ]]
  
-  * [[public:​5306_skip_backup_up_db_does_not_exist|ISSUE:​ Skip backing up database (Database does not exist) (MS SQL database backup)]]+  * [[public:​5306_skip_backup_up_db_does_not_exist|ISSUE:​ Skip backing up database (Database does not exist) (MS SQL database backup) ]]
  
-  * [[public:​5307_backup_cannot_be_done_to_remote_shared_folder|ISSUE:​ Backup cannot be done to a remote shared folder which is not formatted with NTFS (MS Windows System / System State backup)]]+  * [[public:​5307_backup_cannot_be_done_to_remote_shared_folder|ISSUE:​ Backup cannot be done to a remote shared folder which is not formatted with NTFS (MS Windows System / System State backup) ]]
  
-  * [[public:​5308_volume_invalid_because_its_not_fixed_or_not_ntfs_or_refs|ISSUE:​ One of the volumes specified for backup is invalid (MS Windows System / System State backup)]]+  * [[public:​5308_volume_invalid_because_its_not_fixed_or_not_ntfs_or_refs|ISSUE:​ One of the volumes specified for backup is invalid (MS Windows System / System State backup) ]]
  
-  * [[public:​5309_system_state_backup_module_is_not_supported|ISSUE:​ MS Windows System State Backup module is not supported (MS Windows System State backup)]]+  * [[public:​5309_system_state_backup_module_is_not_supported|ISSUE:​ MS Windows System State Backup module is not supported (MS Windows System State backup) ]]
  
-  * [[public:​5310_source_cannot_include_location_for_storing_system_backup|ISSUE:​ Backup Source cannot include the location for storing the system backup (MS Windows System backup)]]+  * [[public:​5310_source_cannot_include_location_for_storing_system_backup|ISSUE:​ Backup Source cannot include the location for storing the system backup (MS Windows System backup) ]]
  
-  * [[public:​5311_windows_server_backup_not_installed|ISSUE:​ Windows Server Backup is not installed (MS Windows System / System State backup)]]+  * [[public:​5311_windows_server_backup_not_installed|ISSUE:​ Windows Server Backup is not installed (MS Windows System / System State backup) ]]
  
-  * [[public:​5312_storage_location_has_shadow_copy_storage_on_another_volume|ISSUE:​ The specified backup storage location has the shadow copy storage on another volume (0x80780038) (MS Windows System Backup)]]+  * [[public:​5312_storage_location_has_shadow_copy_storage_on_another_volume|ISSUE:​ The specified backup storage location has the shadow copy storage on another volume (0x80780038) (MS Windows System Backup) ]]
  
-  * [[public:​5313_enumeration_of_the_files_failed|ISSUE:​ Enumeration of the files failed (MS Windows System State backup)]]+  * [[public:​5313_enumeration_of_the_files_failed|ISSUE:​ Enumeration of the files failed (MS Windows System State backup) ]]
  
-  * [[public:​5314_shared_restore_point_operation_failed_with_error_0x81000101|ISSUE:​ The shared restore point operation failed with error (0x81000101) (MS Windows System / System State backup)]]+  * [[public:​5314_shared_restore_point_operation_failed_with_error_0x81000101|ISSUE:​ The shared restore point operation failed with error (0x81000101) (MS Windows System / System State backup) ]]
  
-  * [[public:​5315_failed_to_commit_journal|ISSUE:​ Failed to commit journal. Not all data can be written to blocks available]]+  * [[public:​5315_failed_to_commit_journal|ISSUE:​ Failed to commit journal. Not all data can be written to blocks available ]]
  
-  * [[public:​5316_cannot_parse_file|ISSUE: ​[Bptree.KeyRangeIterator.hasNextError=[ABlock.parseCannot parse file]]+  * [[public:​5316_cannot_parse_file|ISSUE: ​(Bptree.KeyRangeIterator.hasNextError=(ABlock.parseCannot parse file ]]
  
-  * [[public:​5317_skip_backing_up_db_instance_offline_for_online_db|ISSUE:​ Skip backing up database (Instance is offline) for database that is actually online (MS SQL database backup)]]+  * [[public:​5317_skip_backing_up_db_instance_offline_for_online_db|ISSUE:​ Skip backing up database (Instance is offline) for database that is actually online (MS SQL database backup) ]]
  
-  * [[public:​5318_no_database_file_found|ISSUE:​ No database file found (MS SQL database backup)]]+  * [[public:​5318_no_database_file_found|ISSUE:​ No database file found (MS SQL database backup) ]]
  
-  * [[public:​5319_failed_to_run_space_free_up_nullpointerexception|ISSUE:​ Backup failed to run space free up of destination. Error: Log is corrupted. Error=null, caused by [NullPointerExceptionnull]]+  * [[public:​5319_failed_to_run_space_free_up_nullpointerexception|ISSUE:​ Backup failed to run space free up of destination. Error: Log is corrupted. Error=null, caused by (NullPointerExceptionnull ]]
  
-  * [[public:​5320_cannot_run_dic_and_space_free_up_nullpointerexception|ISSUE:​ Cannot run Data Integrity Check and Space Freeing Up job. Error: Log is corrupted. Error=null, caused by [NullPointerExceptionnull]]+  * [[public:​5320_cannot_run_dic_and_space_free_up_nullpointerexception|ISSUE:​ Cannot run Data Integrity Check and Space Freeing Up job. Error: Log is corrupted. Error=null, caused by (NullPointerExceptionnull ]]
  
-  * [[public:​5321_java_heap_space|ISSUE:​ java.lang.OutOfMemoryError:​ Java heap space Message: Java heap space]]+  * [[public:​5321_java_heap_space|ISSUE:​ java.lang.OutOfMemoryError:​ Java heap space Message: Java heap space ]]
  
-  * [[public:​5322_installer_restorer_is_outdated|ISSUE:​ The installer / restorer is outdated. Please contact the System Administrator to obtain the latest version]]+  * [[public:​5322_installer_restorer_is_outdated|ISSUE:​ The installer / restorer is outdated. Please contact the System Administrator to obtain the latest version ]]
  
-  * [[public:​5323_sql_device_name_provided_exceeds_supported_limit|ISSUE:​ The length of the device name provided exceeds supported limit (maximum length is:259) (MS SQL database backup)]]+  * [[public:​5323_sql_device_name_provided_exceeds_supported_limit|ISSUE:​ The length of the device name provided exceeds supported limit (maximum length is:259) (MS SQL database backup) ]]
  
-  * [[public:​5324_how_to_undelete_backup_data|FAQ:​ How to un-delete backup data that were moved to retention unintentionally]]+  * [[public:​5324_how_to_undelete_backup_data|FAQ:​ How to un-delete backup data that were moved to retention unintentionally ]]
  
-  * [[public:​5325_issue:​ahsayobm_crashes_when_performing_shadowprotect_backup|ISSUE:​ AhsayOBM crashes when performing a ShadowProtect System backup]]+  * [[public:​5325_issue:​ahsayobm_crashes_when_performing_shadowprotect_backup|ISSUE:​ AhsayOBM crashes when performing a ShadowProtect System backup ]]
  
-  * [[public:​5326_the_required_image_files_of_volume_not_found|ISSUE:​ The required image files of volume not found (ShadowProtect System restore)]]+  * [[public:​5326_the_required_image_files_of_volume_not_found|ISSUE:​ The required image files of volume not found (ShadowProtect System restore) ]]
  
-  * [[public:​5327_java_lang_nullpointerexception_error_for_getbackupjobreportsummary|ISSUE:​ java.lang.NullPointerException error is returned when calling GetBackupJobReportSummary.do API]]+  * [[public:​5327_java_lang_nullpointerexception_error_for_getbackupjobreportsummary|ISSUE:​ java.lang.NullPointerException error is returned when calling GetBackupJobReportSummary.do API ]]
  
-  * [[public:​5328_opendirect_disabled_after_updatebackupset_xml_api_call|ISSUE:​ Granular Restore / OpenDirect option is disable after updating backup set with UpdateBackupSet.do XML API call]]+  * [[public:​5328_opendirect_disabled_after_updatebackupset_xml_api_call|ISSUE:​ Granular Restore / OpenDirect option is disable after updating backup set with UpdateBackupSet.do XML API call ]]
  
-  * [[public:​5329_exchangestandardfolder_getordinal_invalid_id_office365|ISSUE:​ Error=[ExchangeStandardFolder.getOrdinalInvalid ID (Office365 Exchange online backup)]]+  * [[public:​5329_exchangestandardfolder_getordinal_invalid_id_office365|ISSUE:​ Error=(ExchangeStandardFolder.getOrdinalInvalid ID (Office365 Exchange online backup) ]]
  
-  * [[public:​5330_trusted_ca_cert_list_for_v7|FAQ:​ Trusted Certificate Authority (CA) Certificates List for version 7.3.0.0 or above]]+  * [[public:​5330_trusted_ca_cert_list_for_v7|FAQ:​ Trusted Certificate Authority (CA) Certificates List for version 7.3.0.0 or above ]]
  
-  * [[public:​5331_cannot_login_to_cbs_console_lic_failure|ISSUE:​ Cannot login to AhsayCBS web management console (License Failure)]]+  * [[public:​5331_cannot_login_to_cbs_console_lic_failure|ISSUE:​ Cannot login to AhsayCBS web management console (License Failure) ]]
  
-  * [[public:​5332_domino_version_900_not_supported|ISSUE:​ Domino Version '​900.0'​ not supported (cannot create IBM Lotus Domino backup set)]]+  * [[public:​5332_domino_version_900_not_supported|ISSUE:​ Domino Version '​900.0'​ not supported (cannot create IBM Lotus Domino backup set) ]]
  
-  * [[public:​5333_failed_to_obtain_iv_from_input_stream|ISSUE:​ Cannot open the client user interface with error failed to obtain IV from input stream]]+  * [[public:​5333_failed_to_obtain_iv_from_input_stream|ISSUE:​ Cannot open the client user interface with error failed to obtain IV from input stream ]]
  
-  * [[public:​5334_error_dropboxmanager_newfolderiterator_cloud_file_backup|ISSUE: ​[BackupCloudFileCmd.uploadBackupFiles][com.ahsay.afc.cloud.d] Error=[d] ​DropboxManager.newFolderIterator (Cloud File backup)]]+  * [[public:​5334_error_dropboxmanager_newfolderiterator_cloud_file_backup|ISSUE:​ DropboxManager.newFolderIterator (Cloud File backup) ]]
  
-  * [[public:​5335_cannot_create_cloud_file_backup_for_citrix_sharefile|ISSUE:​ Cannot create Cloud File backup set for Citrix ShareFile FTP]]+  * [[public:​5335_cannot_create_cloud_file_backup_for_citrix_sharefile|ISSUE:​ Cannot create Cloud File backup set for Citrix ShareFile FTP ]]
  
-  * [[public:​5336_cannot_remove_nonexisting_backupsource_cloud_file_backup|ISSUE:​ Cannot remove non-existing backup source (Cloud File backup)]]+  * [[public:​5336_cannot_remove_nonexisting_backupsource_cloud_file_backup|ISSUE:​ Cannot remove non-existing backup source (Cloud File backup) ]]
  
-  * [[public:​5337_failed_to_take_vm_recovery_checkpoint_object_reference_not_set|ISSUE:​ Failed to take VM recovery checkpoint. Error = Object reference not set to an instance of an object (Hyper-V VM backup job)]]+  * [[public:​5337_failed_to_take_vm_recovery_checkpoint_object_reference_not_set|ISSUE:​ Failed to take VM recovery checkpoint. Error = Object reference not set to an instance of an object (Hyper-V VM backup job) ]]
  
-  * [[public:​5338_unable_to_generate_delta_using_cbt_log_files_does_not_match|ISSUE:​ Unable to generate delta using CBT. Reason=CBT log files do not match the number of virtual machine preferred owners (Hyper-V Cluster VM backup)]]+  * [[public:​5338_unable_to_generate_delta_using_cbt_log_files_does_not_match|ISSUE:​ Unable to generate delta using CBT. Reason=CBT log files do not match the number of virtual machine preferred owners (Hyper-V Cluster VM backup) ]]
  
-  * [[public:​5339_backupsetindex_init_when_performing_restore|ISSUE:​ Error [BackupSetIndex.initwhen performing a restore]]+  * [[public:​5339_backupsetindex_init_when_performing_restore|ISSUE:​ Error (BackupSetIndex.initwhen performing a restore ]]
  
-  * [[public:​5340_http_connector_still_uses_default_cert_after_ssl_cert_installation|ISSUE:​ HTTPS connector still uses the default SSL certificate after installing a SSL certificate]]+  * [[public:​5340_http_connector_still_uses_default_cert_after_ssl_cert_installation|ISSUE:​ HTTPS connector still uses the default SSL certificate after installing a SSL certificate ]]
  
-  * [[public:​5341_aua_failed_with_error_cannot_run_program_fuser|ISSUE:​ AUA failed with error "​Cannot run program fuser" (AUA on CentOS / RHEL)]]+  * [[public:​5341_aua_failed_with_error_cannot_run_program_fuser|ISSUE:​ AUA failed with error "​Cannot run program fuser" (AUA on CentOS / RHEL) ]]
  
-  * [[public:​5342_lan_manager_auth_level_must_be_3_or_higher|ISSUE:​ LAN manager authentication level must be 3 or higher (cannot create MS Exchange mail level backup)]]+  * [[public:​5342_lan_manager_auth_level_must_be_3_or_higher|ISSUE:​ LAN manager authentication level must be 3 or higher (cannot create MS Exchange mail level backup) ]]
  
-  * [[public:​5343_cannot_backup_unc_path_with_pound_sign_win10_v1803|ISSUE:​ Cannot backup network path with pound sign (#) at the start of folder name (Windows 10, version 1803)]]+  * [[public:​5343_cannot_backup_unc_path_with_pound_sign_win10_v1803|ISSUE:​ Cannot backup network path with pound sign (#) at the start of folder name (Windows 10, version 1803) ]]
  
-  * [[public:​5344_sql_server_version_and_version_of_backupset_doesnt_match|ISSUE:​ The SQL Server version and the version of Backupset doesn'​t match (MS SQL 2017)]]+  * [[public:​5344_sql_server_version_and_version_of_backupset_doesnt_match|ISSUE:​ The SQL Server version and the version of Backupset doesn'​t match (MS SQL 2017) ]]
  
-  * [[public:​5345_unexpected_hash_name_conversion_failure_mssql_odbc_backup_to_multiple_dest|ISSUE:​ Unexpected hash name conversion failure (issue with MS SQL ODBC backup to more than one destination)]]+  * [[public:​5345_unexpected_hash_name_conversion_failure_mssql_odbc_backup_to_multiple_dest|ISSUE:​ Unexpected hash name conversion failure (issue with MS SQL ODBC backup to more than one destination) ]]
  
-  * [[public:​5346_when_are_dummy_cert_acceptable_for_business|FAQ:​ When are the default Ahsay dummy / self-sign certificate acceptable for business?]]+  * [[public:​5346_when_are_dummy_cert_acceptable_for_business|FAQ:​ When are the default Ahsay dummy / self-sign certificate acceptable for business? ]]
  
-  * [[public:​5347_incorrect_lic_detection_run_direct_is_only_supported_for_vddk_backup_mode|ISSUE:​ Run Direct is only supported for VDDK backup mode. (Server license is not support to use VDDK) (incorrect license detection for ESXi server with paid license)]]+  * [[public:​5347_incorrect_lic_detection_run_direct_is_only_supported_for_vddk_backup_mode|ISSUE:​ Run Direct is only supported for VDDK backup mode. (Server license is not support to use VDDK) (incorrect license detection for ESXi server with paid license) ]]
  
-  * [[public:​5348_vss_e_flush_writes_timeout_during_exchange_server_backup|ISSUE:​ VSS_E_FLUSH_WRITES_TIMEOUT (MS Exchange server backup)]]+  * [[public:​5348_vss_e_flush_writes_timeout_during_exchange_server_backup|ISSUE:​ VSS_E_FLUSH_WRITES_TIMEOUT (MS Exchange server backup) ]]
  
-  * [[public:​5349_failed_to_backup_hyperv_virtual_machine_with_replication_enabled|ISSUE:​ Failed to backup virtual machine (cannot backup Hyper-V VM with replication enabled)]]+  * [[public:​5349_failed_to_backup_hyperv_virtual_machine_with_replication_enabled|ISSUE:​ Failed to backup virtual machine (cannot backup Hyper-V VM with replication enabled) ]]
  
-  * [[public:​5350_system_state_backup_vs_system_backup|FAQ:​ Windows System State backup vs. System backup of a domain controller]]+  * [[public:​5350_system_state_backup_vs_system_backup|FAQ:​ Windows System State backup vs. System backup of a domain controller ]]
  
-  * [[public:​5351_ahsay_hardware_compatibility_list_hrl_for_ahsayobm_on_qnap_nas|FAQ:​ Ahsay Hardware Compatibility List (HRL) for AhsayOBM on QNAP NAS]]+  * [[public:​5351_ahsay_hardware_compatibility_list_hrl_for_ahsayobm_on_qnap_nas|FAQ:​ Ahsay Hardware Compatibility List (HRL) for AhsayOBM on QNAP NAS ]]
  
-  * [[public:​5352_suggestion_on_antivirus_exclusions|FAQ:​ Suggestion on antivirus exclusions to improve performance of Ahsay software on Windows]]+  * [[public:​5352_suggestion_on_antivirus_exclusions|FAQ:​ Suggestion on antivirus exclusions to improve performance of Ahsay software on Windows ]]
  
-  * [[public:​5353_sql_transaction_log_not_smaller_after_transaction_log_backup|FAQ:​ SQL transaction log file size is not reduced / shrunken after a Transaction Log backup (in ODBC backup mode)?]]+  * [[public:​5353_sql_transaction_log_not_smaller_after_transaction_log_backup|FAQ:​ SQL transaction log file size is not reduced / shrunken after a Transaction Log backup (in ODBC backup mode)? ]]
  
-  * [[public:​5354_how_to_setup_ip_filter_to_restrict_access_to_cbs_web_console|FAQ:​ How to setup IP filter to restrict access to AhsayCBS system and user web console]]+  * [[public:​5354_how_to_setup_ip_filter_to_restrict_access_to_cbs_web_console|FAQ:​ How to setup IP filter to restrict access to AhsayCBS system and user web console ]]
  
-  * [[public:​5355_cannot_backup_data_on_google_dr_with_underscore_character|ISSUE:​ Cannot backup files and folders with name containing underscore character on Google Drive ]]+  * [[public:​5355_cannot_backup_data_on_google_dr_with_underscore_character|ISSUE:​ Cannot backup files and folders with name containing underscore character on Google Drive  ]]
  
-  * [[public:​5356_no_suitable_python_found_for_arm-x41_installation_issue_on_qnap|ISSUE:​ No suitable Python found for arm-x41 (cannot install AhsayOBM on QNAP NAS)]]+  * [[public:​5356_no_suitable_python_found_for_arm-x41_installation_issue_on_qnap|ISSUE:​ No suitable Python found for arm-x41 (cannot install AhsayOBM on QNAP NAS) ]]
  
-  * [[public:​5357_license_key_incorrect_099|ISSUE:​ License key incorrect. Please try again. 099]]+  * [[public:​5357_license_key_incorrect_099|ISSUE:​ License key incorrect. Please try again. 099 ]]
  
-  * [[public:​5358_issue:​unable_to_open_index_file_unknown_default_path|ISSUE:​ Unable to open index file, caused by [RuntimeException]]]+  * [[public:​5358_issue:​unable_to_open_index_file_unknown_default_path|ISSUE:​ Unable to open index file, caused by [RuntimeException ]]]
  
-  * [[public:​5359_issue:​onedrive_cloud_file_backup_missing|ISSUE:​ Scheduled OneDrive or OneDrive for Business Cloud File backup job is not running]]+  * [[public:​5359_issue:​onedrive_cloud_file_backup_missing|ISSUE:​ Scheduled OneDrive or OneDrive for Business Cloud File backup job is not running ]]
  
-  * [[public:​5360_issue:​unknown_default_path_for_creating_new_journal|ISSUE:​ Failed to initialize RemoteBDB.Cloud. Unknown default path for creating new journal file config]]+  * [[public:​5360_issue:​unknown_default_path_for_creating_new_journal|ISSUE:​ Failed to initialize RemoteBDB.Cloud. Unknown default path for creating new journal file config ]]
  
-  * [[public:​5361_issue:​mapi_e_call_failed_unspecified_error|ISSUE:​ ERROR=MAPI_E_CALL_FAILED Detail=Unspecified error (MS Exchange Mail Level restore)]]+  * [[public:​5361_issue:​mapi_e_call_failed_unspecified_error|ISSUE:​ ERROR=MAPI_E_CALL_FAILED Detail=Unspecified error (MS Exchange Mail Level restore) ]]
  
-  * [[public:​5362_issue:​network_path_was_not_found_error_code_53|ISSUE:​ The network path was not found. (Error code=53)]]+  * [[public:​5362_issue:​network_path_was_not_found_error_code_53|ISSUE:​ The network path was not found. (Error code=53) ]]
  
-  * [[public:​5363_faq:​how_to_manually_change_ip_filter_for_cbs_console|FAQ:​ How to manually change the IP filter for access to the AhsayCBS web console?]]+  * [[public:​5363_faq:​how_to_manually_change_ip_filter_for_cbs_console|FAQ:​ How to manually change the IP filter for access to the AhsayCBS web console? ]]
  
-  * [[public:​5364_issue:​backup_installation_and_uninstallation_stuck|ISSUE:​ Backup, installation and un-installation of AhsayACB / AhsayOBM stuck on Windows 10, version 1903 computer with anti-virus application installed]]+  * [[public:​5364_issue:​backup_installation_and_uninstallation_stuck|ISSUE:​ Backup, installation and un-installation of AhsayACB / AhsayOBM stuck on Windows 10, version 1903 computer with anti-virus application installed ]]
  
-  * [[public:​5365_issue:​cbs_installation_and_uninstallation_stuck|ISSUE:​ Installation and un-installation of AhsayCBS stuck on Windows 10, version 1903 computer with anti-virus application installed]]+  * [[public:​5365_issue:​cbs_installation_and_uninstallation_stuck|ISSUE:​ Installation and un-installation of AhsayCBS stuck on Windows 10, version 1903 computer with anti-virus application installed ]]
  
  
public/faqs_v7.1569481540.txt.gz · Last modified: 2019/09/26 15:05 by ronnie.chan

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