✎ [V8]ISSUE: Failed to get OAuth2Tokens after retrieved from OneDrive [Ahsay Wiki]

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=====[V8]ISSUE: Failed to get OAuth2Tokens after retrieved from OneDrive  =====

<html>
 <b>
  Article ID:
 </b>
 8079
 <br/>
 <b>
  Reviewed:
 </b>
 2020-04-22
 <br/>
 <br/>
 <b>
  Product Version:
 </b>
 <br/>
 AhsayOBM / AhsayACB: 8.1.0.0 to 8.x
 <br/>
 OS: All platforms
</html>


===== Problem Description =====
<html>
When adding a OneDrive or OneDrive for Business as a backup destination for a backup set, the following error is received:
<br>
<br>
Failed to get OAuth2Tokens after retrieved from OneDrive
<br>
<br> 
<img style="width:50%" src="http://wiki.ahsay.com/lib/exe/fetch.php?media=public:8079_onedrive.png">
</html>

===== Cause =====
This issue can occur if the firewall application on the AhsayOBM / ACB client computer is blocking its access to the Microsoft IP addresses.


===== Resolution =====
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To resolve this issue, configure your firewall application to allow outgoing connections to the following Microsoft IP addresses.


Example:
Allow out going connections to the following Microsoft IP Addresses (40.126.9.* and 20.190.137.*):
<br>
<br>
40.126.9.5<br>
40.126.9.6<br>
40.126.9.7<br>
40.126.9.8<br>
40.126.9.65<br>
40.126.9.66<br>
40.126.9.67<br>
40.126.9.68<br>
...
<br>
<br>
20.190.137.0<br>
20.190.137.1<br>
20.190.137.2<br>
20.190.137.97<br>
20.190.137.98<br>
20.190.137.99<br>
...
</html>

===== Keywords =====
OneDrive, Business, OAuth2Tokens, firewall, blocked IP addresses

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