public:8040_issue:onedrive_cloud_file_backup_missing
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public:8040_issue:onedrive_cloud_file_backup_missing [2021/12/09 15:56] anna.olalia |
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| - | To prevent the issue from reoccurring again in the future, patch the AhsayCBS server application to 8.1.0.50 (Instruction can be found by <a href="http://wiki.ahsay.com/doku.php?id=public:8009_faq:how_to_install_the_latest_patch_set_for_ahsaycbs">Clicking Here</a>), then apply a hotfix to the server application afterward.  You can apply the hotfix by referring to the following steps: | + | To prevent the issue from reoccurring again in the future, patch the AhsayCBS server application to 8.1.0.50 (Instruction can be found by <a href="http://wiki.ahsay.com/doku.php?id=public:8009_faq:how_to_install_the_latest_patch_set_for_ahsaycbs">Clicking Here</a>), then apply a hotfix to the server application afterward. You can apply the hotfix by referring to the following steps: |
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| <font color=red>Important:</font> | <font color=red>Important:</font> | ||
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| - | Note that the resolution provided above will only prevent the access token of OneDrive / OneDrive for Business from expiring.  However, if the password of the OneDrive / OneDrive for Business account had change, or if the access token was revoked (e.g. account policy change), a manual refresh (refer to the above steps) must be performed in order for the backup to be performed again. | + | Note that the resolution provided above will only prevent the access token of OneDrive / OneDrive for Business from expiring. However, if the password of the OneDrive / OneDrive for the Business account had changed, or if the access token was revoked (e.g. account policy change), a manual refresh (refer to the above steps) must be performed in order for the backup to be performed again. |
public/8040_issue/onedrive_cloud_file_backup_missing.txt · Last modified: 2021/12/09 15:57 by anna.olalia