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public:8039_faq:how_to_recover_ahsaycbs_system_account_password [2021/04/13 15:55]
yuk.cheng
public:8039_faq:how_to_recover_ahsaycbs_system_account_password [2021/04/15 13:46]
yuk.cheng
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  </​b>​  </​b>​
  <​br/>​  <​br/>​
- ​AhsayCBS: ​All+ ​AhsayCBS: ​v8.1.0.0 or above
  <​br/>​  <​br/>​
  OS: All platforms  OS: All platforms
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 ===== Steps ===== ===== Steps =====
 <​html>​ <​html>​
-The AhsayCBS system account password is not recoverable. You can login the AhsayCBS web console by temporarily resetting the system account password to "​system",​ then modify the password again (to a password of your choice) in the AhsayCBS web console afterward ​for AhsayCBS pre-v8.3.4.0.+The AhsayCBS system account password is not recoverable. You can login the AhsayCBS web console by temporarily resetting the system account password to "​system",​ then modify the password again (to a password of your choice) in the AhsayCBS web console afterward ​(applies to AhsayCBS pre-v8.3.4.0).
  <​br/>​  <​br/>​
  <​br/>​  <​br/>​
-On AhsayCBS v8.3.4.0 or above, if the system account password is reset to "​system",​ on the next login to AhsayCBS web console it will automatically prompt you to change the password. Further access will not be allowed until the "​system"​ password has been changed.+On AhsayCBS v8.3.4.0 or above, ​there is a security requirement ​if the system account password is reset to "​system",​ on the next login to the AhsayCBS web console ​using the system account ​it will automatically prompt you to change the password. Further access will not be allowed until the "​system"​ password has been changed.
  
  <​br/>​  <​br/>​
  <​br/>​  <​br/>​
- ​To ​modify ​the system password, amend the "​cbs.json"​ file located in:+ ​To ​reset the system password, amend the "​cbs.json"​ file located in:
  <​br/>​  <​br/>​
  <​br/>​  <​br/>​
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   </li>   </li>
   <li>   <li>
-   <​font color=black>​(Linux) /​usr/​local/​cbs</​font>​+   <​font color=black>​(Linux/FreeBSD) /​usr/​local/​cbs</​font>​
   </li>   </li>
     <li>     <li>
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    <​font color=black>​Using a <a href="​http://​sourceforge.net/​projects/​nppjsonviewer/">​JSONViewer Notepad++ plugin</​a>,​ locate the <​b>​unique system user ID</​b>​ in the "​cbs.json"​ file.    <​font color=black>​Using a <a href="​http://​sourceforge.net/​projects/​nppjsonviewer/">​JSONViewer Notepad++ plugin</​a>,​ locate the <​b>​unique system user ID</​b>​ in the "​cbs.json"​ file.
    <​br>​    <​br>​
 +   <​br/>​
 +   ​Scroll down to the <​b>​AdminList</​b>​ section and expand the objects to locate the system user as shown below:
    <​br>​    <​br>​
-   Example: The object should contain the following items:+    <​br/>​ 
 +   <​u>​Example: The system user object should contain the following items:</u>
    <​br/>​    <​br/>​
    <​br/>​    <​br/>​
    Name : system    Name : system
 +   <​br/>​
 +   <​b>​ID : 1579077966764</​b>​ <font color=#​FF0000>​(This is an example system user ID. As this value is unique for each AhsayCBS installation)</​font>  ​
    <​br/>​    <​br/>​
    Type : ADMIN    Type : ADMIN
    <​br/>​    <​br/>​
-   <​b>​ID:​ 1579077966764</​b>​ <font color=#​FF0000>​(This is an example system user ID. As this value is unique for each AhsayCBS installation)</​font>  ​ 
    <​br/>​    <​br/>​
-   <​br/>​ +   <​img style="​width:​60%;​ border:thin solid black" src="​http://​wiki.ahsay.com/​lib/​exe/​fetch.php?​media=public:​8039_faq:​cbs_json_2.png"/>​
-   <img style="​width:​60%;​ border:thin solid black" src="​http://​wiki.ahsay.com/​lib/​exe/​fetch.php?​media=public:​8039_faq:​cbs_json.png"/>​+
    <​br>​    <​br>​
    <​br>​    <​br>​
   </li>   </li>
-   +
-   +
-   +
-   +
-  ​+
   </li>   </li>
   <li>   <li>
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     </tr>     </tr>
    </​table>​    </​table>​
-   <​font color=black>​Note:​ the ordering of the admin account parameters may be different on your AhsayCBS version. file.</​font>​+   <​font color=black><b>Note:</​b> ​the ordering of the admin account parameters may be different on your AhsayCBS version.</​font>​
        
    <​br/>​    <​br/>​
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     </tr>     </tr>
    </​table>​    </​table>​
 +   <​li>​
 +   <​font color=black>​Save the changes to the "​cbs.json"​ file.</​font>​
 +   <​br/>​
 +   <​br/>​
 +  </li>
   <li>   <li>
    <​font color=black>​Restart the AhsayCBS service afterward.</​font>​    <​font color=black>​Restart the AhsayCBS service afterward.</​font>​
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   </li>   </li>
   <li>   <li>
-   <​font color=black>​On AhsayCBS pre-v8.3.4.0, ​edit the password by selecting <​b>​Basic</​b>​ under <​b>​System Settings</​b>:</​font>​+   <​font color=black>​On AhsayCBS pre-v8.3.4.0, ​after login change ​the password by selecting <​b>​Basic</​b>​ under <​b>​System Settings</​b>:</​font>​
    <​br/>​    <​br/>​
    <​br/>​    <​br/>​
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    <​br>​    <​br>​
    <​br>​    <​br>​
-  </​li>​ +   <font color=black>​Under <​b>​Administrative Access</​b>,​ <​b>​Select the system account</​b>,​ <​b>​Profile</​b>, ​update ​the password:</​font>​
-  <​li>​ +
-   <font color=black>​Under <​b>​Administrative Access</​b>,​ <​b>​Select the system account</​b>,​ <​b>​Profile</​b>, ​edit the password:</​font>​+
    <​br/>​    <​br/>​
    <​br/>​    <​br/>​
       <img style="​width:​60%;​ border:thin solid black" src="​http://​wiki.ahsay.com/​lib/​exe/​fetch.php?​media=public:​5122_3.png"/>​       <img style="​width:​60%;​ border:thin solid black" src="​http://​wiki.ahsay.com/​lib/​exe/​fetch.php?​media=public:​5122_3.png"/>​
 +    <br/>
 +   <​br/>​
   </li>   </li>
  </​ol>​  </​ol>​
public/8039_faq/how_to_recover_ahsaycbs_system_account_password.txt · Last modified: 2021/04/15 13:46 by yuk.cheng