User Tools

Site Tools



Ahsay Backup Software

Backup Set Types

Supported Storage

Features in OBM / ACB

Features in CBS

Brand and Customize



Performance Testing

FAQs and Known Issues

Can't Find What You Need?


ISSUE: Error [BackupSetIndex.init] when performing a restore

Article ID: 5339
Reviewed: 08/05/2018

Product Version:
AhsayACB / AhsayOBM: or above
OS: All platforms

Problem Description

After installing a valid SSL certificate, the default SSL certificate is still used when accessing the AhsayCBS web console over HTTPS:


This issue can occurs if the newly installed SSL certifiate is not enabled for the corresponding HTTPS connector.


To resolve the issue, ensure that the SSL Certificate setting for the affected HTTPS connector is correctly configured:

  1. Login to the AhsayCBS web console.
  2. Under System Settings, select Basic, then General.
  3. Select the corresponding HTTPS connector under Connectors.
  4. Ensure that the correct SSL certificate is selected under the SSL Certificate setting.

  5. Click OK, then Save to save the new setting.


obm, acb, ahsayobm, ahsayacb, restore, restoring, BackupSetIndexinit, BackupSetIndex, init

public/5340_http_connector_still_uses_default_cert_after_ssl_cert_installation.txt · Last modified: 2018/05/09 17:15 by edward.chan