AhsayOBM: 220.127.116.11 - 18.104.22.168
When performing a Hyper-V VM backup, the following error message is displayed on the backup client interface, or in the backup report:
|*||info||...||Downloading server file list... Completed|
|*||erro||YYYY/MM/DD hh:mm:ss||Cannot start shadow copy, reason =Failed to get VM State. Error = Invalid namespace|
This is a known issue with AhsayOBM version 22.214.171.124 - 126.96.36.199.
To resolve the issue, patch the AhsayOBM client application to version 188.8.131.52 or above. Instruction can be found by Clicking Here
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