AhsayACB / AhsayOBM: 18.104.22.168 or above
OS: All platforms
When performing a backup of any type, the following warning message is received in the backup report:
|*||info||...||Downloading server file list... Completed|
Failed to save encrypted backup set encryption keys to server. Failed to get OutputStream
of file: backup_id/settings/EncryptionKeys-YYYY-MM-DD.json.rgz, com.ahsay.afc.cloud.d:
[ObsManager.newFolderIterator] Failed to list path: backup_id settings.
The message suggests that the encryption key of the affected backup set cannot be saved to the backup server. A possible cause of this issue may be related to unstable connection between the AhsayOBM / ACB clients and the AhsayCBS server.
To resolve the issue, increase the upload timeout value for all affected client(s).
timeout, encryption, encrypt, ObsManager.newFolderIterator