✎ [V7] ISSUE: Error displayed when logging into AhsayOBM or AhsayACB (Apache Tomcat/6.0.51

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=====  ISSUE: Error displayed when logging into AhsayOBM or AhsayACB (Apache Tomcat/6.0.51 - Error report)  =====

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  Article ID:
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 5331
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  Reviewed:
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 19/04/2018
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  Product Version:
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 AhsayACB / AhsayOBM: 7.3.0.0 or above 
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 OS: All platforms
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===== Problem Description =====
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When logging into the AhsayOBM / ACB client interface, the following error message is received:
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<img style="width:65%" src="http://wiki.ahsay.com/lib/exe/fetch.php?media=public:obc_v7_login_error.png"/>
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===== Cause =====
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This error can occurs if the version 7 AhsayOBM / ACB client was configured to connect to a version 6 AhsayOBS backup server.
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Note:<br>
AhsayOBS does not support login from AhsayOBM / ACB version 7 clients.
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===== Resolution =====
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To resolve the issue, re-configure the AhsayOBM / ACB client to connect to a version 7 AhsayCBS server. 
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Click on the <b>Show advanced option</b> button in the login menu, then enter the hostname / IP address of a version 7 AhsayCBS server under <b>Backup Server</b>.
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<img style="width:65%" src="http://wiki.ahsay.com/lib/exe/fetch.php?media=public:obc_v7_login_error2.png"/>
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===== Keywords =====
obc, login, tomcat, cbs, obm, acb, log

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