✎ [V7] FAQ: How to force another Auto Update on AhsayOBM / ACB version 7 clients [Ahsay Wiki]

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===== [V7] FAQ: How to force another Auto Update on AhsayOBM / ACB version 7 clients   =====

<html>
This article only applies to Ahsay software version 7 
<br>
<br>
 <b>
  Article ID
 </b>
  5248
 <br/>
 <b>
  Reviewed
 </b>
 : 2017-10-16
 <br/>
 <br/>
 <b>
  Product Version:
 </b>
 <br/>
 AhsayACB / AhsayOBM: 7.5.0.0 to 7.x
 <br/>
 OS: All platforms
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<FONT COLOR=red SIZE=+1>
<B>ATTENTION</B>
1st January, 2022: v7 officially End-of-Life [<A HREF=https://wiki.ahsay.com/doku.php?id=public:announcement:ahsay_v7_eol>details</A>]
</FONT>
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===== Description =====
<html>
This document contains instruction on how to force another Auto Update on backup client agents when AhsayCBS remains the same version. Modification had been made to the client application, I need to ensure that the newly updated files are dispatched to the client software via Auto Update (AUA) without user interaction. How can I do that?
 <br/>
 <br/>
 <u>
  Example:
 </u>
 <br/>
You currently run the same AhsayCBS version (example AhsayCBS version 7.11.0.0) but have rebuilt your AhsayOBM / ACB version 7.11.0.0 clients due to branding changes, and want to push the latest changes automatically to all your customers.
 <br/>
 <br/>
 <b>Assumptions:</b>
<ul>
<li><font color=black>
    The Auto Update function has already been enabled on AhsayCBS.
   <br/>
</font></li>
<li><font color=black>
    The AhsayOBM / ACB user account is selected for Auto Update on AhsayCBS.
   <br/>
</font></li>
<li><font color=black>
    The AhsayOBM / ACB client machine must be powered on.
   <br/>
</font></li>
<li><font color=black>
    The AhsayOBM / ACB client machine must be connected to the internet.
   <br/>
</font></li>
<li><font color=black>
    The AhsayOBM / ACB scheduler services on the client machine must be running.
   <br/>
</font></li>
<li><font color=black>
    The AhsayOBM / ACB scheduler services is connecting to AhsayCBS server using the latest login credentials.
   <br/>
</font></li>
<li><font color=black>
    The AhsayOBM / ACB application GUI on the client machine must be closed.
</font></li>
</ul>
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===== Steps =====
<html>
 To force another update after you've made changes to the AhsayOBM/AhsayACB client installer:
 <br/>
 <ol>
  <li><font color=black>
   Create a copy of %CBS_HOME%\download\liveUpdate\index.xml as backup.
   <br/><br/>
  </font></li>
  <li><font color=black>
   Edit %CBS_HOME%\download\liveUpdate\index.xml.
   <br/><br/>
  </font></li>
  <li><font color=black>
   Search for :   &lt;AutoUpdate product="acb" and modify "version=" to increment by one revision version.
   <br/>
   <br/>
   <u>
    Example:
   </u>
   <br/>
   Assume AhsayCBS v7.11.0.0, search for:
   <br/>
   <i>
    &lt;AutoUpdate product="acb" version="7.11.0.0" compatible="7.x.x.x" host="" edition name="%ACB_FULL_NAME_SYSTEM%"&gt;
   </i>
   <br/>
   <br/>
   <i>
    Change version="7.11.0.0" to increment by one revision dot version ("7.11.0.1"):
    <br/>
    &lt;AutoUpdate product="acb" version="7.11.0.1" compatible="7.x.x.x" host="" edition name="%ACB_FULL_NAME_SYSTEM%"&gt;
   </i>
   <br/>
   <br/>
   <b>
   <font color=red>Important:</font>
   </b>
   We do not recommend you repeatedly rebuild client and increment this version variable, as then your "version" may be greater than the next AhsayCBS release and cause future AUA upgrade problem.
   <br/>
   <br/>
Also, a sub-revision version, such as "7.11.0.0.1" is invalid.
<br>
<br>
  </font></li>
  <li><font color=black>
   Search for :  &lt;AutoUpdate product="obm" and modify "version=" to increment by one revision version.
   <br/>
   <br/>
   <u>
    Example:
   </u>
   <br/>
   Assume AhsayCBS v7.11.0.0, search for:
   <br/>
   <i>
    &lt;AutoUpdate product="obm" version="7.11.0.0" compatible="7.x.x.x" host="" edition-name="%OBM_FULL_NAME_SYSTEM%"&gt;
   </i>
   <br/>
   <br/>
   <i>
    Change version="7.11.0.0" to increment by one revision dot version ("7.11.0.1"):
    <br/>
    &lt;AutoUpdate product="obm" version="7.11.0.1" compatible="7.x.x.x" host="" edition name="%OBM_FULL_NAME_SYSTEM%"&gt;
   </i>
   <br/>
   <br/>
   <b>
   <font color=red>Important:</font>
   </b>
   We do not recommend you repeatedly rebuild client and increment this version variable, as then your "version" may be greater than the next AhsayCBS release and cause future AUA upgrade problem.
   <br/>
   <br/>
Also, a sub-revision version, such as "7.11.0.0.1" is invalid.
<br>
<br>
  </font></li>
  <li><font color=black>
   Save the changes.
   <br/><br/>
  </font></li>
  <li><font color=black>
   Enable AUA for the user(s).
   <br/><br/>
  </font></li>
  <li><font color=black>
   Inform client to close their client user interface. The AUA cannot upgrade the client if the application user interface is opened. 
   <br/><br/>
  </font></li>
  <li><font color=black>
   Within the next 720-minutes, the client's AUA service will automatically check if the "index.xml" version number is greater than the installed version. If yes, it will perform an auto update.
   <br/>
   <br/>
   The client version after update will remain as the true client version, and not of the "version=" value.
  </font></li>
 </ol>
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===== Keywords =====
force, AUA, auto upgrade
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