✎ [V7] ISSUE: AhsayCBS web console [Replication] > [Accepting Data] page shows "Error Status 500" and no backup reports are generated [Ahsay Wiki]

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===== [V7] ISSUE: AhsayCBS web console [Replication] > [Accepting Data] page shows "Error Status 500" and no backup reports are generated   =====

<html><div class="content">
 <b>
  Article ID:
 </b>
 5225
 <br/>
 <b>
  Reviewed:
 </b>
 2016-12-12
 <br/>
 <br/>
 <b>
  Product Version:
 </b>
 <br/>
 AhsayCBS: 7.5.0.0 to 7.x
 <br/>
 OS: All platforms
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<html>
<FONT COLOR=red SIZE=+1>
<B>ATTENTION</B>
1st January, 2022: v7 officially End-of-Life [<A HREF=https://wiki.ahsay.com/doku.php?id=public:announcement:ahsay_v7_eol>details</A>]
</FONT>
</html>


===== Problem Description =====
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When attempting to access the [Replication] &gt; [Accepting Data] menu on the AhsayCBS web console, the following error is displayed:
<br>
<br>
<i>Status Code : 500
<br>
<br>
Servlet Name : action
<br>
<br>
Request URI: /cbs/rps/config/Index.do
<br>
<br>
Exception Message : javax.servlet.ServletException: [Index.execute] Failed to execute servlet</i>
<br>
<br>
<img style="width:85%; border:thin solid black" src="http://wiki.ahsay.com/lib/exe/fetch.php?media=public:8013_0.png"/>
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===== Cause =====
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This issue can occur if the replication config file is not found / corrupted in the AhsayCBS installation conf folder:
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<br>
%CBS_Installation_Home%/conf/rps.xml
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===== Resolution =====
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To resolve this issue:
<ol>
<li><font color=black>
Stop the AhsayCBS Service.<br><br></font></li>

<li><font color=black>
Copy the rps.xml file from a backup to %CBS_Installation_Home%/conf
<br>
<br>
Note:<br>
If you do not have a backup copy of the rps.xml file, you can temporarily install AhsayCBS (of the same version as your current AhsayCBS server) on another computer, and retrieve the rps.xml file from there.<br><br></font></li>

<li><font color=black>
Restart the AhsayCBS Service.
</font></li></ol>

Once the AhsayCBS service is restarted a new rps-recv.json and rpsRecv.xml file(s) will be automatically re-created if they are not present.
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===== Keywords =====
status, code, backup report, servlet, Name, rps.xml, replication, accepting, data

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