✎ [V7] ISSUE: There is not enough space on the disk (insufficient free space on AhsayCBS server) [Ahsay Wiki]

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===== [V7] ISSUE: There is not enough space on the disk (insufficient free space on AhsayCBS server)   =====

<html><div class="content">
 <b>
  Article ID:
 </b>
 5213
 <br/>
 <b>
  Reviewed:
 </b>
 2016-10-26
 <br/>
 <br/>
 <b>
  Product Version:
 </b>
 <br/>
 AhsayOBM / AhsayACB: 7.3.0.0 
 <br/>
 OS: All platforms
 <br/>
 <br/>
</html>

<html>
<FONT COLOR=red SIZE=+1>
<B>ATTENTION</B>
1st January, 2022: v7 officially End-of-Life [<A HREF=https://wiki.ahsay.com/doku.php?id=public:announcement:ahsay_v7_eol>details</A>]
</FONT>
</html>



===== Problem Description =====
<html>
 When performing a backup of any type, the following error message is received in the backup report:
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 <br/>
 <table 800"="" border="0" cellpadding="0" cellspacing="0" width="700">
  <!-- <tbody>tr -->
  <tr>
   <!-- td -->
   <td bgcolor="#E8E8E8" style="BORDER-LEFT: #C0C0C0 1px solid; BORDER-TOP: #C0C0C0  1px solid; BORDER-BOTTOM: #C0C0C0 1px solid" valign="middle">
    <span>
    </b>
    No.
   </td>
   <!-- td<br />td -->
   <td bgcolor="#E8E8E8" style="BORDER-LEFT: #C0C0C0 1px solid; BORDER-TOP: #C0C0C0  1px solid; BORDER-BOTTOM: #C0C0C0 1px solid" valign="middle">
    <span>
    </b>
    Type
   </td>
   <!-- td<br />td -->
   <td bgcolor="#E8E8E8" style="BORDER-LEFT: #C0C0C0 1px solid; BORDER-TOP: #C0C0C0  1px solid; BORDER-BOTTOM: #C0C0C0 1px solid" valign="middle">
    <span>
    </b>
    Timestamp
   </td>
   <!-- td<br />td -->
   <td bgcolor="#E8E8E8" style="BORDER-LEFT: #C0C0C0 1px solid; BORDER-TOP: #C0C0C0 1px solid; BORDER-RIGHT: #C0C0C0 1px solid; BORDER-BOTTOM: #C0C0C0 1px solid" valign="middle">
    <span>
    </b>
    Log
   </td>
   <!-- td -->
  </tr>
  <!-- tr<br /><br />tr -->
  <tr>
   <!-- td -->
   <td bgcolor="#ffffff" style="BORDER-LEFT: #C0C0C0 1px solid; BORDER-BOTTOM: #C0C0C0 1px solid" valign="top">
    <span>
    </b>
    *
   </td>
   <!-- td<br />td -->
   <td bgcolor="#ffffff" style="BORDER-LEFT: #C0C0C0 1px solid; BORDER-BOTTOM: #C0C0C0 1px solid" valign="top">
    <span>
    </b>
    info
   </td>
   <!-- td<br />td -->
   <td bgcolor="#ffffff" style="BORDER-LEFT: #C0C0C0 1px solid; BORDER-BOTTOM: #C0C0C0 1px solid" valign="top">
    <span>
    </b>
    YYYY/MM/DD
    <span>
    </b>
    hh:mm:ss
   </td>
   <!-- td<br />td -->
   <td bgcolor="#ffffff" style="BORDER-LEFT: #C0C0C0 1px solid; BORDER-RIGHT: #C0C0C0 1px solid; BORDER-BOTTOM: #C0C0C0 1px solid" valign="middle">
    <span>
    </b>
    Start running pre-commands
   </td>
   <!-- td -->
  </tr>
  <!-- tr<br /><br />tr -->
  <tr>
   <!-- td -->
   <td bgcolor="#ffffff" style="BORDER-LEFT: #C0C0C0 1px solid; BORDER-BOTTOM: #C0C0C0 1px solid" valign="top">
    <span>
    </b>
    *
   </td>
   <!-- td<br />td -->
   <td bgcolor="#ffffff" style="BORDER-LEFT: #C0C0C0 1px solid; BORDER-BOTTOM: #C0C0C0 1px solid" valign="top">
    <span>
    </b>
    ...
   </td>
   <!-- td<br />td -->
   <td bgcolor="#ffffff" style="BORDER-LEFT: #C0C0C0 1px solid; BORDER-BOTTOM: #C0C0C0 1px solid" valign="top">
    <span>
    </b>
    ...
   </td>
   <!-- td<br />td -->
   <td bgcolor="#ffffff" style="BORDER-LEFT: #C0C0C0 1px solid; BORDER-RIGHT: #C0C0C0 1px solid; BORDER-BOTTOM: #C0C0C0 1px solid" valign="middle">
    <span>
    </b>
    ...
   </td>
   <!-- td -->
  </tr>
  <!-- tr<br /><br />tr -->
  <tr>
   <!-- td -->
   <td bgcolor="#ffffff" style="BORDER-LEFT: #C0C0C0 1px solid; BORDER-BOTTOM: #C0C0C0 1px solid" valign="top">
    <span>
    </b>
    *
   </td>
   <!-- td<br />td -->
   <td bgcolor="#ffffff" style="BORDER-LEFT: #C0C0C0 1px solid; BORDER-BOTTOM: #C0C0C0 1px solid" valign="top">
    <span>
    </b>
    <span style="color: #FF0000">
     erro
    </b>
   </td>
   <!-- td<br />td -->
   <td bgcolor="#ffffff" style="BORDER-LEFT: #C0C0C0 1px solid; BORDER-BOTTOM: #C0C0C0 1px solid" valign="top">
    <span>
    </b>
    YYYY/MM/DD
    <span>
    </b>
    hh:mm:ss
   </td>
   <!-- td<br />td -->
   <td bgcolor="#ffffff" style="BORDER-LEFT: #C0C0C0 1px solid; BORDER-RIGHT: #C0C0C0 1px solid; BORDER-BOTTOM: #C0C0C0 1px solid" valign="middle">
    <span>
    </b>
    There is not enough space on the disk
   </td>
   <!-- td -->
  </tr>
  <!-- tr<br /><br />tr -->
  <tr>
   <!-- td -->
   <td bgcolor="#ffffff" style="BORDER-LEFT: #C0C0C0 1px solid; BORDER-BOTTOM: #C0C0C0 1px solid" valign="top">
    <span>
    </b>
    *
   </td>
   <!-- td<br />td -->
   <td bgcolor="#ffffff" style="BORDER-LEFT: #C0C0C0 1px solid; BORDER-BOTTOM: #C0C0C0 1px solid" valign="top">
    <span>
    </b>
    ...
   </td>
   <!-- td<br />td -->
   <td bgcolor="#ffffff" style="BORDER-LEFT: #C0C0C0 1px solid; BORDER-BOTTOM: #C0C0C0 1px solid" valign="top">
    <span>
    </b>
    ...
   </td>
   <!-- td<br />td -->
   <td bgcolor="#ffffff" style="BORDER-LEFT: #C0C0C0 1px solid; BORDER-RIGHT: #C0C0C0 1px solid; BORDER-BOTTOM: #C0C0C0 1px solid" valign="middle">
    <span>
    </b>
    ...
   </td>
   <!-- td -->
  </tr>
  <!-- tr<br /><br />[/td1][/tr]</tbody> -->
 </table>
 <br/>
</html>
===== Cause =====
<html>
 The message suggests that there are insufficient disk space available on the AhsayCBS installation volume (volume where AhsayCBS is installed), or the user home of the corresponding backup account.
 <br/>
 <br/>
</html>
===== Resolution =====
<html>
 To resolve the issue, free up sufficient disk space on the AhsayCBS installation volume or the user home volume in concern.
 <br/>
 <br/>
 Alternatively, you can also create new user storage to your AhsayCBS server, then move selective backup accounts to the new user home to free up disk space.
 <span>
 </span>
 Refer to the following KB article for instruction on how to add additional user storage:
 <br/>
 <br/>
 <a class="postlink" href="http://wiki.ahsay.com/doku.php?id=public:5210_faq:how_to_add_additional_user_storage_to_ahsaycbs
">
  FAQ: How to add additional user storage to AhsayCBS?
 </a>
 <br/>
 <br/>
 Move backup accounts with the
 <b>
  Move / Export / Import Users
 </b>
 feature on the AhsayCBS web console at
 <b>
  Backup / Restore
 </b>
 &gt;
 <b>
  User, Groups &amp; Policies
 </b>
 .
 <br/>
 <br/>
 Refer to the
 <a class="postlink" href="http://wiki.ahsay.com/doku.php?id=public:5105_doc:ahsaycbs_v7_administrator_s_guide
">
  AhsayCBS Administrator's Guide
 </a>
 for further details.
 <br/>
 <br/>
</html>
===== Keywords =====
 disk space, move, migrate
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