✎ [V7] FAQ: How to recover my users.xml file from a previous backup on AhsayCBS? [Ahsay Wiki]

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===== [V7] FAQ: How to recover my users.xml file from a previous backup on AhsayCBS?   =====

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 <b>
  Article ID</b>: 5187
 <br>
 <b>
  Reviewed</b>: 2016-09-13
 <br>
 <br>
 <b>
  Product Version</b>:
 <br>
 AhsayCBS: 7.3.2.0 to 7.7.2.x
 <br>
 OS: All platforms
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<FONT COLOR=red SIZE=+1>
<B>ATTENTION</B>
1st January, 2022: v7 officially End-of-Life [<A HREF=https://wiki.ahsay.com/doku.php?id=public:announcement:ahsay_v7_eol>details</A>]
</FONT>
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===== Description =====
<html>
How can I recover a previous version of my users.xml file from a backup:
 <br>
 <ul>
  <li>
   <font color=black>If the current copy of my AhsayCBS users.xml file is corrupted</font>
  </li>
  <li>
   <font color=black>If I accidentally deleted a backup user account from my AhsayCBS server</font>
  </li>
  <li>
   <font color=black>If some of my backup user accounts are missing</font>
  </li>
 </ul>
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===== Steps =====
<html>
A copy of the user profile "users.xml" is compressed and backed up at the ${CBS_INSTALL}/conf/Backup folder automatically by AhsayCBS at 12:00 AM daily.
 <br>
 <br>
To recover your users.xml, extract the users.xml from a previous backup and copy it to the ${CBS_INSTALL}/conf folder.
 <br>
 <ul>
  <li>
   <font color=black>For AhsayCBS installation on Windows platform, you can use <a class="postlink" href="http://www.7-zip.org/download.html">7-Zip utility</a> to extract the users.xml from the backup file</font>
  </li>
  <li>
   <font color=black>For AhsayCBS installation on Linux / Unix platform, you can use the <a class="postlink" href="http://www.gzip.org/">gunzip utility</a> to extract the users.xml from the backup file</font>
  </li>
 </ul>
 <ol>
  <li>
   <font color=black>Stop the AhsayCBS service.</font>
  </li>
  <br>
  <li>
   <font color=black>Browse to the AhsayCBS configuration backup folder at 
   <br>
   <br>
   ${CBS_INSTALL}/conf/Backup 
   <br>
   <br>
   Extract the users.xml file from the backup file "users.xml.YYYY-MM-DD.gz"</font>
  </li>
  <br>
  <li>
   <font color=black>Rename
   <br>
   <br>users.xml.YYYY-MM-DD
   <br>
   <br>
   to 
   <br>
   <br>
   users.xml</font>
  </li>
  <br>
  <li>
   <font color=black>Copy the users.xml file back to the AhsayCBS configuration folder at
   <br>
   <br>${CBS_INSTALL}/conf</font>
  </li>
  <br>
  <li>
   <font color=black>Restart the AhsayCBS service afterward.</font>
  </li>
 </ol>
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===== Keywords =====
Users, profile, recover, users, xml
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