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public:5186_faq:description_of_the_error_events_displayed_in_the_ahsaycbs_daily_user_report [2018/06/27 17:20] mike.gong |
public:5186_faq:description_of_the_error_events_displayed_in_the_ahsaycbs_daily_user_report [2018/06/27 18:30] mike.gong |
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+ | ===== FAQ: Description of the error events displayed in the AhsayCBS Daily User Report ===== | ||
+ | <html><div class="content"> | ||
+ | <b> | ||
+ | Article ID: | ||
+ | </b> | ||
+ | 5186 | ||
+ | <br/> | ||
+ | <b> | ||
+ | Reviewed: | ||
+ | </b> | ||
+ | 23/08/2016 | ||
+ | <br/> | ||
+ | <br/> | ||
+ | <b> | ||
+ | Product Version: | ||
+ | </b> | ||
+ | <br/> | ||
+ | AhsayCBS: 7.5.0.0 or above | ||
+ | <br/> | ||
+ | OS: All platforms | ||
+ | </html> | ||
+ | |||
+ | |||
+ | ===== Description ===== | ||
+ | <html> | ||
+ | This article contains description of the error events displayed in the AhsayCBS Daily User Report. | ||
+ | <br/> | ||
+ | <div class="inline-attachment"> | ||
+ | <dl> | ||
+ | <dt class="attach-image"> | ||
+ | <img src="http://wiki.ahsay.com/lib/exe/fetch.php?media=public:5186_0.png" style="border:thin solid black"/> | ||
+ | </dt> | ||
+ | </dl> | ||
+ | </div> | ||
+ | <br/> | ||
+ | <ul> | ||
+ | <li><font color=black> | ||
+ | <u> | ||
+ | <font color=black>Dashboard Error | ||
+ | </u> | ||
+ | <br/> | ||
+ | Error related to listing of error in the Missed Backups, Failed Backups, System Errors, Replication Errors, API Errors, or Email Errors menu on the AhsayCBS web console at Monitoring > Dashboard > To Dos.</font> | ||
+ | <br/> | ||
+ | <br/> | ||
+ | </font></font></li> | ||
+ | <li><font color=black> | ||
+ | <u> | ||
+ | <font color=black>FileServiceError | ||
+ | </u> | ||
+ | <br/> | ||
+ | Error related to the backup and restore operation (e.g. IP is within the restricted range when performing a restore job).</font> | ||
+ | <br/> | ||
+ | <br/> | ||
+ | </font></font></li> | ||
+ | <li><font color=black> | ||
+ | <u> | ||
+ | <font color=black>GroupPolicyError | ||
+ | </u> | ||
+ | <br/> | ||
+ | Error related to migration of backup account or policy group issue.</font> | ||
+ | <br/> | ||
+ | <br/> | ||
+ | </font></font></li> | ||
+ | <li><font color=black> | ||
+ | <u> | ||
+ | <font color=black>GUIConfigError | ||
+ | </u> | ||
+ | <br/> | ||
+ | Error related to setting configuration on the AhsayCBS web console (e.g. failed to create a new backup set with duplicated backup set name).</font> | ||
+ | <br/> | ||
+ | <br/> | ||
+ | </font></font></li> | ||
+ | <li><font color=black> | ||
+ | <u> | ||
+ | <font color=black>PolicyServiceError | ||
+ | </u> | ||
+ | <br/> | ||
+ | When a user login to AhsayOBM / ACB client application, API PolicyService.getUserBackupDestinationOptions is utilized to retrieve the available backup destinations for the backup account in XML format.</font> | ||
+ | <br/> | ||
+ | <br/> | ||
+ | <font color=black>Error related to failure to return the information to the client.</font> | ||
+ | <br/> | ||
+ | <br/> | ||
+ | </font></font></li> | ||
+ | <li><font color=black> | ||
+ | <u> | ||
+ | <font color=black>ProfileServiceError | ||
+ | </u> | ||
+ | <br/> | ||
+ | Error related to backup account status (e.g. login failed because account is locked or suspended), or the required add-on module is disabled when performing a backup (e.g. MS SQL Server add-on backup module is not enabled when performing a MS SQL Server backup).</font> | ||
+ | <br/> | ||
+ | <br/> | ||
+ | </font></font></li> | ||
+ | <li><font color=black> | ||
+ | <u> | ||
+ | <font color=black>RoutineJobError | ||
+ | </u> | ||
+ | <br/> | ||
+ | Error related to system routine job of AhsayCBS (e.g. backup log is too large to be zipped and attached to a backup report).</font> | ||
+ | <br/> | ||
+ | <br/> | ||
+ | </font></font></li> | ||
+ | <li><font color=black> | ||
+ | <u> | ||
+ | <font color=black>SystemAuthenticationFailed | ||
+ | </u> | ||
+ | <br/> | ||
+ | Error related to login attempt to the AhsayCBS web console (e.g. no such system user or incorrect password).</font> | ||
+ | <br/> | ||
+ | <br/> | ||
+ | </font></font></li> | ||
+ | <li><font color=black> | ||
+ | <u> | ||
+ | <font color=black>SystemError | ||
+ | </u> | ||
+ | <br/> | ||
+ | Internal system error (e.g. failed to export backup user).</font> | ||
+ | <br/> | ||
+ | <br/> | ||
+ | </font></font></li> | ||
+ | <li><font color=black> | ||
+ | <u> | ||
+ | <font color=black>UserAuthFailed | ||
+ | </u> | ||
+ | <br/> | ||
+ | Error related to login attempt to the AhsayOBM / ACB client application (e.g. no such backup user or incorrect password).</font> | ||
+ | <br/> | ||
+ | <br/> | ||
+ | </font></font></li> | ||
+ | <li><font color=black> | ||
+ | <u> | ||
+ | <font color=black>V6ServiceError | ||
+ | </u> | ||
+ | <br/> | ||
+ | Error related to backup and restore operation operations by a version 6 AhsayOBM / ACB client.</font> | ||
+ | </font></font></li> | ||
+ | </ul> | ||
+ | </font> | ||
+ | </html> | ||
+ | |||
+ | ===== Keywords ===== | ||
+ | email, report, cbs, daily, usage, userreport, reporting |