✎ [V7] ISSUE: Trial User Reminders are sent every 15 minutes [Ahsay Wiki]

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===== [V7] ISSUE: Trial User Reminders are sent every 15 minutes   =====

<html>
 <b>
  Article ID:
 </b>
 5125
 <br/>
 <b>
  Reviewed:
 </b>
 2016-01-27
 <br/>
 <br/>
 <b>
  Product Version:
 </b>
 <br/>
 AhsayCBS: 7.3.2.0 - 7.5.0.2
 <br/>
 OS: All platforms
</html>

<html>
<FONT COLOR=red SIZE=+1>
<B>ATTENTION</B>
1st January, 2022: v7 officially End-of-Life [<A HREF=https://wiki.ahsay.com/doku.php?id=public:announcement:ahsay_v7_eol>details</A>]
</FONT>
</html>

===== Problem Description =====
<html>
Trial expiration reminder email is sent every 15 minutes:
 <br/>
    <img style="width:75%; border:thin solid black" src="http://wiki.ahsay.com/lib/exe/fetch.php?media=public:5125_0.png"/>
</html>


===== Cause =====
This is a known issue with AhsayCBS version 7.3.2.0 - 7.5.0.5.


===== Resolution =====
<html>
To resolve the issue, patch the AhsayCBS application to version 7.7.0.0 or above.  The instructions can be found by 
<a href="http://wiki.ahsay.com/doku.php?id=public:5145_faq:how_to_install_the_latest_patch_set_for_ahsaycbs">Clicking Here</a>.
</html>


===== Keywords =====
trial, reminder, frequency, too, many, frequent, often, email

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