✎ [V7] ISSUE: Missing log files when installing / upgrading AhsayCBS on a Linux server [Ahsay Wiki]

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===== [V7]  ISSUE: Missing log files when installing / upgrading AhsayCBS on a Linux server   =====

<html>
 <b>
  Article ID:
 </b>
 5111
 <br/>
 <b>
  Reviewed:
 </b>
 2016-01-12
 <br/>
 <br/>
 <b>
  Product Version:
 </b>
 <br/>
 AhsayCBS: 7.3.2.0 - 7.5.0.0
 <br/>
 OS: Linux
</html>

<html>
<FONT COLOR=red SIZE=+1>
<B>ATTENTION</B>
1st January, 2022: v7 officially End-of-Life [<A HREF=https://wiki.ahsay.com/doku.php?id=public:announcement:ahsay_v7_eol>details</A>]
</FONT>
</html>


===== Problem Description =====
After installing AhsayCBS, or upgrading an existing AhsayOBS installation from version 6 to AhsayCBS version 7.3.2.0 - 7.5.0.0 on a Linux server, no context log file (e.g. cbs_context_YYYY-MM-DD.log, obs_context_YYYY-MM-DD.log) is generated in the server logs folder (at %CBS_Intall_Home%/logs).


===== Cause =====
This is a known issue with AhsayCBS version 7.3.2.0 - 7.5.0.0.


===== Resolution =====
<html>
To resolve the issue, patch the AhsayCBS application to version 7.7.0.0 or above.  The instructions can be found by 
<a href="http://wiki.ahsay.com/doku.php?id=public:5145_faq:how_to_install_the_latest_patch_set_for_ahsaycbs">Clicking Here</a>
</html>


===== Keywords =====
missing, log, logs, system, server, context, cbs_context, obs_context

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