✎ [V7] ISSUE: Cannot view the backup / restore report from the AhsayCBS console right after a job is completed [Ahsay Wiki]

This page is read only. You can view the source, but not change it. Ask your administrator if you think this is wrong.

===== [V7]  ISSUE: Cannot view the backup / restore report from the AhsayCBS console right after a job is completed   =====

<html><div class="content">
 <b>
  Article ID:
 </b>
 5102
 <br/>
 <b>
  Reviewed:
 </b>
 2016-01-08
 <br/>
 <br/>
 <b>
  Product Version:
 </b>
 <br/>
 AhsayCBS: 7.3.2.0 to 7.x
 <br/>
 OS: All platforms
 <br/>
 <br/>
</html>

<html>
<FONT COLOR=red SIZE=+1>
<B>ATTENTION</B>
1st January, 2022: v7 officially End-of-Life [<A HREF=https://wiki.ahsay.com/doku.php?id=public:announcement:ahsay_v7_eol>details</A>]
</FONT>
</html>




===== Problem Description =====
<html>
 Cannot view the backup / restore report from the AhsayCBS console right after a job is completed.
 <br/>
 <br/>
 In the AhsayCBS console at [Backup / Restore] &gt; [Users, Groups &amp; Policies] &gt; [username] &gt; [Report], there is no icon displayed for downloading the PDF report:
 <br/>
 <br/>
    <img style="width:75%; border:thin solid black" src="http://wiki.ahsay.com/lib/exe/fetch.php?media=public:5102_0.png"/>
 <br/>
</html>



===== Cause =====
<html>
 The backup / restore report may not be available immediately right after the backup / restore job is completed.
 <br/>
 <br/>
 Starting from AhsayCBS version 7.3.2.0, backup and restore reports are generated by a system routine job of AhsayCBS, that is performed quarter hourly.
 <span>
 </b>
 The job is performed at 0, 15, 30 and 45th minutes of every hour.
 <br/>
 <br/>
</html>


===== Resolution =====
<html>
 Simply wait for the report to be generated by the system routine job, the maximum waiting time should be less than 15 minutes.
 <br/>
 <br/>
 <br/>
 <b>
</html>


===== Keywords =====

 cannot, download, pdf, link, report

User Tools

Site Tools

Page Tools