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public:5102_issue:cannot_view_the_backup_restore_report_from_the_ahsaycbs_console_right_after_a_job_is_completed
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[V7] ISSUE: Cannot view the backup / restore report from the AhsayCBS console right after a job is completed
Article ID:
5102
Reviewed: 2016-01-08
Product Version:
AhsayCBS: 7.3.2.0 to 7.x
OS: All platforms
Reviewed: 2016-01-08
Product Version:
AhsayCBS: 7.3.2.0 to 7.x
OS: All platforms
ATTENTION 1st January, 2022: v7 officially End-of-Life [details]
Problem Description
Cannot view the backup / restore report from the AhsayCBS console right after a job is completed.
In the AhsayCBS console at [Backup / Restore] > [Users, Groups & Policies] > [username] > [Report], there is no icon displayed for downloading the PDF report:
Cause
The backup / restore report may not be available immediately right after the backup / restore job is completed.
Starting from AhsayCBS version 7.3.2.0, backup and restore reports are generated by a system routine job of AhsayCBS, that is performed quarter hourly.
The job is performed at 0, 15, 30 and 45th minutes of every hour.
Resolution
Simply wait for the report to be generated by the system routine job, the maximum waiting time should be less than 15 minutes.
Keywords
cannot, download, pdf, link, report
public/5102_issue/cannot_view_the_backup_restore_report_from_the_ahsaycbs_console_right_after_a_job_is_completed.txt · Last modified: 2021/12/15 18:22 by anna.olalia