Ahsay Backup Software

Backup Set Types

Supported Storage

Features in OBM / ACB

Features in CBS

Brand and Customize



Performance Testing

FAQs and Known Issues

Can't Find What You Need?


ISSUE: Extra options default to disabled for new backup set created with AhsayOBM / AhsayACB version 6 connected to AhsayCBS version 7

Article ID: 5094
Reviewed: 30/12/2015

Product Version:
AhsayCBS: -
OS: All platforms

Problem Description

After upgrading AhsayOBS to AhsayCBS version -, options such as Follow Link, Volume Shadow Copy and Compression are defaulted to disabled when creating a new backup set in the client user interface:

This issue will only affect AhsayOBM / ACB client applications that remain on version 6 after AhsayOBS was upgraded to AhsayCBS version -


This is a known issue with AhsayCBS version -


To resolve the issue, patch the AhsayCBS application to version or above. The instructions can be found by Clicking Here

Alternatively, configure the options manually, when creating a new backup set on AhsayOBM / ACB version 6.

The following is the default Options setting of a version 6 backup set:

  • Follow Link: Enable
  • Volume Shadow Copy: Enable
  • Compression Type: Fast
  • Transfer Block Size: 128 kbytes
  • Backup File Permissions: Enable


migrate, upgrade, compression, link, symlink, vss, volume, shadow, copy, vsc, default

public/5094_issue/extra_options_default_to_disabled_for_new_backup_set_created_with_ahsayobm_ahsayacb_version_6_connected_to_ahsaycbs_version_7.txt · Last modified: 2018/06/25 15:16 by mike.gong