✎ [V7] ISSUE: Scheduled backup jobs are missing after upgrading AhsayOBM / ACB to version 7.3.2.0 [Ahsay Wiki]

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===== [V7]  ISSUE: Scheduled backup jobs are missing after upgrading AhsayOBM / ACB to version 7.3.2.0   =====

<html><div class="content">
 <b>
  Article ID:
 </b>
 5079
 <br/>
 <b>
  Reviewed:
 </b>
 2015-12-23
 <br/>
 <br/>
 <b>
  Product Version:
 </b>
 <br/>
 AhsayACB / AhsayOBM: 7.3.2.0
 <br/>
 OS: Windows / Mac OS X
</html>

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<FONT COLOR=red SIZE=+1>
<B>ATTENTION</B>
1st January, 2022: v7 officially End-of-Life [<A HREF=https://wiki.ahsay.com/doku.php?id=public:announcement:ahsay_v7_eol>details</A>]
</FONT>
</html>


===== Problem Description =====
<html>
After upgrading the AhsayOBM / ACB client application to version 7.3.2.0, if the user does not login to the client application, all scheduled backup jobs are missing.
 <br/>
 <br/>
Further checking on the
 <a class="postlink" href="http://wiki.ahsay.com/doku.php?id=public:5057_faq:where_are_the_backup_client_application_logs_stored_at">
  Scheduler Debug Log
 </a>
 (e.g. debug.log), the following informative message is received and there is no further update to the debug log file afterward:
 <br/>
 <i>
  <br/>
  [YYYY/MM/DD hh:mm:ss][info] Profile is reloaded from server. Reloading scheduler ... Completed
  <br/>
  [YYYY/MM/DD hh:mm:ss][info] [BackupSet Name (backupset_id)] Stop scheduler.
  <br/>
  [YYYY/MM/DD hh:mm:ss][info] UserScheduler stopped.
 </i>
 <br/>
 <br/>
 Note:
 <br/>
 This issue will affect AhsayOBM / ACB clients that are manually upgraded, or upgraded by the Auto Update Agent (AUA service).
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===== Cause =====
This is a known issue with AhsayOBM / ACB version 7.3.2.0.


===== Resolution =====
<html>
To resolve the issue, login to the AhsayOBM / ACB application once after the upgrade.
 <br/>
 <br/>
This issue had been resolved since AhsayOBM / ACB version 7.5.0.0. Users do not have to login to the client application after upgrading to a future releases.
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===== Keywords =====
migrate, upgrade, scheduled, miss, missing, scheduler, schedule

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