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We have recently confirmed a critical issue related to virtual machine backups on Hyper-V 2016/2019, due to a bug in the handling of RCT (Resilient Change Tracking) data, AhsayOBM is not able to correctly detect the block level changes on the virtual machine during an incremental backup.
Even though AhsayOBM reports the backup is completed successfully, all Hyper-V 2016/2019 virtual machine incremental backups are no longer restorable.
Partners are strongly advised to immediately:
Stop! Do not upgrade until you contact a member our Sales team sales-kb@ahsay.com for assistance with your maintenance renewal.
Our professional service team is ready to provide immediate assistance to partners with AhsayCBS v8 upgrades.
Please contact a member our Sales team sales-kb@ahsay.com to obtain a quotation for the AhsayCBS upgrade service.