Article ID:
5349
Reviewed:
2018-07-18
Product Version:
AhsayOBM: 7.3.0.0 to 7.x
OS: Windows
ATTENTION 1st January, 2022: v7 officially End-of-Life [details]
When performing a Hyper-V VM backup, the following error message is displayed on the backup client interface, or in the backup report:
Note: This issue will only affect Hyper-V VM with Hyper-V Replication enabled.
The error message displayed for AhsayOBM version pre-7.15.6.55 and 7.15.6.55 or above are different.
| No. | Type | Timestamp | Log |
| * | info | ... | Start [ Windows platforms (computer), AhsayOBM pre-7.15.6.55 ] |
| * | ... | ... | ... |
| * | info | ... | Downloading server file list... Completed |
| * | erro | YYYY/MM/DD hh:mm:ss |
Failed to backup virtual machine "guest_guid"., Reason = "A parameter cannot
be found that matches parameter name 'vmid'." |
| * | ... | ... | ... |
| No. | Type | Timestamp | Log |
| * | info | ... | Start [ Windows platforms (computer), AhsayOBM 7.15.6.55 or above ] |
| * | ... | ... | ... |
| * | info | ... | Downloading server file list... Completed |
| * | erro | YYYY/MM/DD hh:mm:ss |
Failed to backup virtual machine "guest_guid"., Reason = "Failed to take VM
snapshot. Error = [CreateVirtualSystemSnapshotV2] Error="The method call failed." (32775)" |
| * | ... | ... | ... |
This issue can occur if the Hyper-V Replication is enabled for the virtual machine selected for backup.
To resolve the issue, disable the replication for the virtual machine selected for backup. Click Here for instruction.
vm, virtual, machine, hyper-v, hyperv, hyper, parameter, vmid, CreateVirtualSystemSnapshotV2