Article ID : 9211
Reviewed: 2023-02-21

Here are the steps to collect VMware internal log files for troubleshooting:

1. Access from VMware Web Client as shown and choose “Generate support bundle”

2. Login with root access when prompt for authentication

3. Collect tgz file downloaded

1. Access VMware Web Client of ESXi Server one by one and collect log as independent VMware ESXi Server

2. Collect all tgz files downloaded from each ESXi Server

** Please don't use “Export System Logs…” on VMware Web Client in VMware vCenter because the log files are not completed in exported file

vmware, logs, troubleshoot