Article ID: 5065
Reviewed: 2015-12-18

Product Version:
AhsayCBS: 7.3.2.0
OS: All platforms

ATTENTION 1st January, 2022: v7 officially End-of-Life [details]

When performing a restore with AhsayOBR (Restore App), the following error message is displayed in the client user interface:

Cannot write file in temporary directory "\directory_path", Reason = "The system cannot find the path specified., "'\directory_path'"

This issue will occur if the temporary directory specified for the backup set does not exist on the computer.

To resolve the issue, upgrade the AhsayCBS application to version 7.5.0.0 or above.

Perform the upgrade by executing the latest AhsayCBS Installer / Tarball over your existing installation.  Perform another restore afterward, by download and installing AhsayOBR from the upgraded AhsayCBS server.

Specify the temporary directory for storing restore files when prompted:

temp, temporary, temporarily, folder, directory, non-exist