Article ID:
8117
Reviewed:
2021-05-18
Product Version:
AhsayACB / AhsayOBM: 8.3.2.50 to 8.x
OS: macOS
When performing a backup on a macOS computer, the following error message is received in the backup report:
| No. | Type | Timestamp | Log |
| * | ... | ... | ... |
| * | info | ... | ... |
| * | erro | YYYY/MM/DD hh:mm:ss |
com.ahsay.afc.cloud.d: Failed to initialize RemoteBDB.Cloud. Error=Database Index "/temp_path/backupset_id/ OBS@id/index/index.db" is in use at com.ahsay.cloudbacko.lC.getRemoteBDB(Unknown Source)n at com.ahsay.obx. core.action.BackupFileCmd.a(Unknown Source)n at com.ahsay.obx.core.action.BackupFileCmd.a(Unknown Source)n ... ... |
| * | ... | ... | ... |
| No. | Type | Timestamp | Log |
| * | ... | ... | ... |
| * | info | ... | ... |
| * | erro | YYYY/MM/DD hh:mm:ss |
Failed to check integrity of destination "1594023542186". Error: "[d] Failed to initialize RemoteBDB.Cloud. Error= Database Index "/temp_path/backupset_id/OBS@id/index/index.db" is in use., caused by [RuntimeException] Database Index "/temp_path/backupset_id/OBS@id/index/index.db" is in use. ... |
| * | ... | ... | ... |
This is a known issue with backup job on macOS, for data that were backed up using AhsayOBM / ACB version 8.3.2.50 to 8.5.0.161
To resolve the issue, patch the AhsayOBM / ACB application to version 8.5.0.163 or above. Click Here for instruction on how to patch the AhsayOBM / ACB.
Next, remove the affected index file from the temporary directory of the affected backup set at:
/temp_path/backupset_id/OBS@id/index/index.db
Note: You can locate the exact path from the error message in the backup report (e.g. "/Users/username/temp/1594013750640/OBS@1594023542186/index/index.db).
remote, bdb, mac, osx, index, initialize