Article ID: 8109
Reviewed: 2021-03-10

Product Version:
AhsayACB / AhsayOBM: 8.1 to 8.x
OS: All platforms

When logging into the AhsayOBM / ACB client interface, the following error message is received:

This error can occurs if the version 8 AhsayOBM / ACB client was configured to connect to a version 6 AhsayOBS backup server.

Note:
AhsayOBS does not support login from AhsayOBM / ACB version 8 clients.

To resolve the issue, re-configure the AhsayOBM / ACB client to connect to a version 8 AhsayCBS server.

Click on the Show advanced option button in the login menu, then enter the hostname / IP address of a version 8 AhsayCBS server under Backup Server.

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