This article only applies to Ahsay software version 7

Article ID: 5362
Reviewed: 2019-03-29

Product Version:
AhsayACB / AhsayOBM: 7.3 to 7.x
OS: Windows

ATTENTION 1st January, 2022: v7 officially End-of-Life [details]

When trying to change the setting of a backup set in the AhsayOBM / ACB user interface, the following error message is displayed after pressing the Save button:

[WNetUseConnectionW] The network path was not found. (Error code=53)

The message suggests that the domain name / host name, or login credentials entered in the Windows User Authentication setting is incorrect.

To resolve the issue, confirm on the Windows User Authentication setting. Ensure that everything entered are correct.

WNetUseConnectionW, network, errorcode, err, 53