Article ID: 5357
Reviewed: 2019-01-23

Product Version:
AhsayCBS: 7.3 to 7.x
OS: All platforms

ATTENTION 1st January, 2022: v7 officially End-of-Life [details]

When applying a license in the [System Settings] > [License] > [Redirector] menu on the AhsayCBS web console, the following error is displayed:

License key incorrect. Please try again. 099

This issue can occur if the license applied does not have the High Availability server add-on module (e.g. you are applying your AhsayCBS backup server license to your AhsayCBS redirector server).

To resolve this issue, apply the correct license with High Availability server add-on module.  You can contact Ahsay sales representative if you are interested in purchasing the High Availability server add-on module.

license, lic, error, incorrect, 99, 099