Article ID:
5326
Reviewed:
2018-04-04
Product Version:
AhsayOBM: 7.9.0.0 - 7.15.2.2
OS: Windows
ATTENTION 1st January, 2022: v7 officially End-of-Life [details]
When performing a ShadowProtect System restore, the following error is shown in the restore log:
| No. | Type | Timestamp | Log |
| * | ... | ... | ... |
| * | info | ... | Start creating Shadow Copy Set... |
| * | erro | YYYY/MM/DD hh:mm:ss |
[PostRestoreShadowProtectTask.run()] Path=dir_path\RestoreSet\backupset_id\
RestoreVolume\machine_name\volume Error= The required image files of volume (drive_letter) not found. |
| * | ... | ... | ... |
This is a known issue with AhsayOBM version 7.9.0.0 - 7.15.2.2.
To resolve the issue, patch the AhsayOBM application to version 7.15.4.10 or above. The instructions can be found by Clicking Here.
shadow, shadowprotect, system, image, baremetal, bare, metal, bare-metal