Article ID: 5232
Reviewed: 2017-03-03

Product Version:
AhsayOBM: 7.9.0.0 to 7.x
OS: Windows

ATTENTION 1st January, 2022: v7 officially End-of-Life [details]

When performing a VMware Run Direct restore, the following error is shown in the restore log:

The Windows service “NFS Service (Ahsay Systems Corporation)” must be running for a VMware Run Direct restore, and the listening ports 111, 1058, and 2049 must also be opened.

Check if either the NFS service is not started or if the listening ports are being used by another service on the AhsayOBM client machine:

1. Restart the NFS service:
   
   
   • Under [ Services ] > [ NFS Service (Ahsay Systems Corporation) ], verify if the service is started.  Start the service if it is not running.
     
     


2. Check if the NFS service port is used by another service:
   
   
   • In an administrative command prompt, execute the following command:
     
     netstat -ab
     
     For example:
     AhsayOBM running on a Windows 2008 R2 64-bit machine [nfsX64.exe] with listening ports 111, 1058, and 2049.
     
     

     C:\Users\Administrator>netstat -ab Active Connections Proto     Local Address    Foreign Address                  State TCP      0.0.0.0:111          WIN-TU41RC45MK0:0       LISTENING [nfsX64.exe] TCP      0.0.0.0:135          WIN-TU41RC45MK0:0      LISTENING RpcSs TCP      0.0.0.0:1058        WIN-TU41RC45MK0:0      LISTENING [nfsX64.exe] TCP      0.0.0.0:2049        WIN-TU41RC45MK0:0      LISTENING [nfsX64.exe] TCP      0.0.0.0:2179        WIN-TU41RC45MK0:0      LISTENING [vmms.exe] TCP      0.0.0.0:3389        WIN-TU41RC45MK0:0      LISTENING TermService TCP      0.0.0.0:1311        WIN-TU41RC45MK0:0      LISTENING [dsm_om_connsvc32.exe]

     Note:
     If AhsayOBM is installed on a Windows 32-bit machine, the NFS service will be shown as [nfsX86.exe].