Table of Contents
[V7] ISSUE: No text displayed on AhsayCBS console after upgrading to version 7.7.0.0
Article ID:
5155
Reviewed:
2016-05-12
Product Version:
AhsayCBS: 7.7.0.0
OS: All platforms
ATTENTION 1st January, 2022: v7 officially End-of-Life [details]
Problem Description
No text is displayed on the AhsayCBS console after upgrading the server application to 7.7.0.0 (if a non-supported language was selected for the console language display, before to the upgrade (e.g. German)):
Cause
This is a known issue with AhsayCBS version 7.7.0.0. This issue will occur if the following display language was selected before the server upgrade:
For support of the following languages, these languages are scheduled to be supported by the next version 7.7.2.0 release:
- German
- Portuguese
- Danish
- Dutch
- Basque
- Lithuanian
- Hungarian
- Norwegian
- Turkish
- Korean
- Japanese
Resolution
To resolve the issue, patch the AhsayCBS application to version 7.7.2.0 or above. The instructions can be found by Clicking Here.
Keywords
cannot, display, non-english, eng, language