Table of Contents

[V7] ISSUE: Trial User Reminders are sent every 15 minutes

Article ID: 5125
Reviewed: 2016-01-27

Product Version:
AhsayCBS: 7.3.2.0 - 7.5.0.2
OS: All platforms

ATTENTION 1st January, 2022: v7 officially End-of-Life [details]

Problem Description

Trial expiration reminder email is sent every 15 minutes:

Cause

This is a known issue with AhsayCBS version 7.3.2.0 - 7.5.0.5.

Resolution

To resolve the issue, patch the AhsayCBS application to version 7.7.0.0 or above. The instructions can be found by Clicking Here.

Keywords

trial, reminder, frequency, too, many, frequent, often, email