Table of Contents

[V7] ISSUE: Strange characters displayed when installing AhsayOBM / ACB with branded client installer on a Windows computer with Chinese locale

Article ID: 5112
Reviewed: 2016-01-12

Product Version:
AhsayCBS: 7.5.0.0
OS: All platforms

ATTENTION 1st January, 2022: v7 officially End-of-Life [details]

Problem Description

Strange characters are displayed when installing AhsayOBM / ACB on a Windows computer in Chinese system locale:

Note:
This issue will only affect branded client installer that is generated via the AhsayCBS console.

Cause

This is a known issue with AhsayCBS version 7.5.0.0.

Resolution

To resolve the issue, patch the AhsayCBS application to version 7.7.0.0 or above. The instructions can be found by Clicking Here.

Keywords

cannot, display, non-english, eng, language