Article ID: 5099
Reviewed: 2016-01-05

Product Version:
AhsayACB / AhsayOBM: 7.3.2.0 to 7.x
OS: Windows

ATTENTION 1st January, 2022: v7 officially End-of-Life [details]

For backup set with the temporary directory set to a network volume, the network share session is not cleared after a continuous backup job is completed:

This build up of network share session will eventually cause sub-sequence backups to fail with the following error in the Backup Job Logs (YYYY-MM-DD-hh-mm-ss.log) :

[YYYY/MM/DD hh:mm:ss] [info] [backupset_id] NetUse Login:domain\administrator Password:??? Path:\\network\share Error: No more connections can be made to this remote computer at this time because there are already as many connections as the computer can accept.

[YYYY/MM/DD hh:mm:ss] [erro] [backupset_id] Failed to access "\\network\share" in destination "Destination Name".

Note:
This issue will only affect jobs performed with the Continuous Backup option.

This is a known issue with AhsayOBM / ACB version 7.3.2.0 - 7.5.0.0.

To resolve the issue, patch the AhsayCBS application to version 7.7.0.0 or above. The instructions can be found by Clicking Here.

network, share, cdp, cb, connection, mapped