Article ID: 5082
Reviewed: 2015-12-28

Product Version:
AhsayOBM: 7.3.2.0 to 7.x
OS: Windows

ATTENTION 1st January, 2022: v7 officially End-of-Life [details]

For MS Exchange mail level backup jobs that run longer than 5 minutes, if the backup set has no backup schedule, the backup job cannot run to completion.

The following error message is displayed on the backup client interface, or in the backup report:

Backup Interrupted by Scheduler

Note:
This issue will only affect backup set with backup schedule disabled.

This is a known issue with AhsayOBM 7.3.2.0 - 7.5.0.0.

To resolve the issue, patch the AhsayOBM application to version 7.7.0.0 or above. The instructions can be found by Clicking Here.

exchange, mail, maillevel, maillv, can't, cannot, complete, finish