===== [V7] ISSUE: Error displayed when logging into AhsayOBM or AhsayACB (Apache Tomcat/6.0.51 - Error report) =====
Article ID:
5279
Reviewed:
2018-04-19
Product Version:
AhsayACB / AhsayOBM: 7.3.0.0 to 7.x
OS: All platforms
ATTENTION
1st January, 2022: v7 officially End-of-Life [details]
===== Problem Description =====
When logging into the AhsayOBM / ACB client interface, the following error message is received:
===== Cause =====
This error can occurs if the version 7 AhsayOBM / ACB client was configured to connect to a version 6 AhsayOBS backup server.
Note:
AhsayOBS does not support login from AhsayOBM / ACB version 7 clients.
===== Resolution =====
To resolve the issue, re-configure the AhsayOBM / ACB client to connect to a version 7 AhsayCBS server.
Click on the Show advanced option button in the login menu, then enter the hostname / IP address of a version 7 AhsayCBS server under Backup Server.
===== Keywords =====
obc, login, tomcat, cbs, obm, acb, log