===== [V9] FAQ: How to collect log files from VMWare products? =====
Article ID
: 9211
Reviewed:
2023-02-21
Here are the steps to collect VMware internal log files for troubleshooting:
=== For VMware ESXi Server: ===
1. Access from VMware Web Client as shown and choose "Generate support bundle"
{{:screenshot_2023-02-21_152050.jpg|}}
2. Login with root access when prompt for authentication
{{:screenshot_2023-02-21_155543.jpg|}}
3. Collect tgz file downloaded
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=== For VMware vCenter Server: ===
1. Access VMware Web Client of ESXi Server one by one and collect log as independent VMware ESXi Server
2. Collect all tgz files downloaded from each ESXi Server
** Please don't use "Export System Logs..." on VMware Web Client in VMware vCenter because the log files are not completed in exported file
===== Keywords =====
vmware, logs, troubleshoot