===== [V9] ISSUE: Blank password is not allowed because of an account restriction =====
Article ID:
9427
Reviewed:
2022-01-06
Product Version:
AhsayOBM: 9.1 to 9.x
OS: Windows
===== Problem Description =====
When creating a file backup set for a Windows computer with no password setup, the following error message is displayed:
Blank password is not allowed because of an account restriction. Please set a password for your account.
===== Cause =====
Even for a Windows computer with no password setup, a password is required if the pre-define backup sources (e.g. Desktop, Documents, Favorites, Outlook, Windows Live Mail) are selected as backup source.
===== Resolution =====
To resolve the issue, un-select all pre-define backup sources.
Manually select the corresponding folder and files afterward, by selecting I would like to choose the files to backup, then Show files. Select the corresponding directory path (e.g. C:\Users\username\Desktop).
===== Keywords =====
windows, pwd, password, blank, empty, no, pass-word