===== [V7] FAQ: How to manually move backup account between different User Home (on the same server or a different server)? =====
This article only applies to Ahsay software version 7
Article ID:
5364
Reviewed:
2019-09-26
Product Version:
Ahsay Software: 7.3 to 7.x
OS: All platforms
ATTENTION
1st January, 2022: v7 officially End-of-Life [details]
===== Description =====
This document contains instructions on how to manually move backup accounts between different User Homes (on the same server or a different server).
Note: For most cases, you can actually use the export and import option on the CBS web management console to move a backup account to a different User Home. For more details, please Click Here.
However, for backup accounts with backup data that are not in the version 7 / 8 index format (e.g. legacy backup set from version 6 for archive purposes), you will have to manually move backup accounts between different User Homes. Refer to the steps provided in this article.
===== Steps =====
The following assumptions are made:
- Backup user username will be moved from User Home A (e.g. C:\userhome) to User Home B (e.g. E:\userhome).
- The new User Home B is already configured on the destination CBS server.
- Backup data are stored on the CBS server. Data on cloud storage or pre-defined destination are not supported by this method.
- The CBS server can be accessed physically (for best result).
Important: For best performance, it is recommended that the migration of the backup user is performed directly on the corresponding AhsayCBS server, or in the same LAN environment.
- On the AhsayCBS server, stop the AhsayCBS services:
- Windows
[ Control Panel ] > [ Administrative Tools ] > [ Services ] > [ Ahsay Cloud Backup Suite ] > [ Stop ]
[ Control Panel ] > [ Administrative Tools ] > [ Services ] > [ NFS Service (Ahsay Systems Corporation) ] > [ Stop ]
- Linux/FreeBSD
Run the script file at %CBS_Install_Home%/bin/shutdown.sh to shutdown CBS service (e.g. /usr/local/cbs/bin/shutdown.sh)
Run the script file at %CBS_Install_Home%/nfs/bin/shutdown.sh to shutdown CBS NFS service (e.g. /usr/local/cbs/nfs/bin/shutdown.sh)
- Move the user home of the corresponding backup account from User Home A to User Home B.
- Browse to the User Home folder, for example,
C:\userhome\username
- Move the data from User Home A to User Home B, for example,
C:\userhome\username
to
E:\userhome\username
Important: The AhsayCBS services of both the source and destination CBS server must be stopped during the migration process.
- Restart the AhsayCBS services:
- Windows
[ Control Panel ] > [ Administrative Tools ] > [ Services ] > [ Ahsay Cloud Backup Suite ] > [ Start ]
[ Control Panel ] > [ Administrative Tools ] > [ Services ] > [ NFS Service (Ahsay Systems Corporation) ] > [ Start ]
- Linux/FreeBSD
Run the script file at %CBS_Install_Home%/bin/shutdown.sh to shutdown CBS service (e.g. /usr/local/cbs/bin/startup.sh)
Run the script file at %CBS_Install_Home%/nfs/bin/shutdown.sh to shutdown CBS NFS service (e.g. /usr/local/cbs/nfs/bin/startup.sh)
- Confirm if the backup user is moved properly:
- Login to the AhsayCBS web console.
- Under Backup / Restore, select Users, Groups & Policies.
- Confirm if the backup user (e.g. username) is listed under Backup User.
- Click on the username of the account, under User Profile, select General.
- Confirm if the new User Home path is listed under Home Directory.
===== Keywords =====
migrate, user, account, move, transfer, transferring, moving