===== [V7] ISSUE: Cannot write file in temporary directory (when performing a restore with AhsayOBR) ===== Article ID: 5065
Reviewed: 2015-12-18

Product Version:
AhsayCBS: 7.3.2.0
OS: All platforms ATTENTION 1st January, 2022: v7 officially End-of-Life [details] ===== Problem Description ===== When performing a restore with AhsayOBR (Restore App), the following error message is displayed in the client user interface:

Cannot write file in temporary directory "\directory_path", Reason = "The system cannot find the path specified., "'\directory_path'"

===== Cause ===== This issue will occur if the temporary directory specified for the backup set does not exist on the computer. ===== Resolution ===== To resolve the issue, upgrade the AhsayCBS application to version 7.5.0.0 or above.

Perform the upgrade by executing the latest AhsayCBS Installer / Tarball over your existing installation.  Perform another restore afterward, by download and installing AhsayOBR from the upgraded AhsayCBS server.

Specify the temporary directory for storing restore files when prompted:

===== Keywords ===== temp, temporary, temporarily, folder, directory, non-exist