===== [V7] ISSUE: Cannot download AhsayOBM install file for Linux / Unix platforms via the AhsayCBS console (AhsayCBS installation on AhsayUBS) =====
Article ID:
5064
Reviewed:
2015-12-18
Product Version:
AhsayCBS: 7.3.2.0
OS: AhsayUBS
ATTENTION
1st January, 2022: v7 officially End-of-Life [details]
===== Problem Description =====
Cannot download an AhsayOBM install file for Linux / Unix platforms via the AhsayCBS console, a zero byte empty file is downloaded.
Note: This issue will only occur for AhsayCBS version 7.3.2.0 installation on AhsayUBS.
===== Cause =====
This is a known issue with AhsayCBS version 7.3.2.0 on installation AhsayUBS.
===== Resolution =====
To resolve the issue, upgrade the AhsayCBS application to version 7.5.0.0 or above.
Perform the upgrade by deploying the latest
AhsayUBS installation file
over your existing AhsayUBS installation.
Important Note:
For AhsayCBS server version 7.3.2.0 that was manually branded, you will need to re-brand the console via the AhsayCBS web console after upgrading.