===== [V7] ISSUE: Unable to do backup (Failed to download v6 index) when performing backup after upgrading AhsayCBS to 7.5.0.0 or above =====
Article ID:
5061
Reviewed:
2015-12-15
Product Version:
AhsayOBM / AhsayACB: 7.5.0.0 to 7.x
OS: All platforms
ATTENTION
1st January, 2022: v7 officially End-of-Life [details]
===== Problem Description =====
Having upgraded the backup server from version 6 to 7.5.0.0 or above, the following error message is displayed when performing a backup of any type:
No. | Type | Timestamp | Log |
* | info | YYYY/MM/DD hh:mm:ss | ... |
* | ... | ... | Downloading server file list... |
* | erro | YYYY/MM/DD hh:mm:ss |
Unable to do backup, Error= [MigrateV6Index.downloadV6Index]
Failed to download v6 index |
* | ... | ... | ... |
* | erro | ... | null |