Reviewed: 2015-12-16
Product Version:
AhsayCBS: 7.3.2.0
OS: All platforms
ATTENTION 1st January, 2022: v7 officially End-of-Life [details]
Problem Description:
The following error message is displayed on the AhsayCBS console at [Backup / Restore] > [Activities Log], when a backup job of any type is performed:
Timestamp | Login Name | Owner | Type | Message |
... | ... | ... | ... | |
YYYY-MM-DD hh:mm:ss | username | FileServiceError | [UpdateProgress]null | |
YYYY-MM-DD hh:mm:ss | username | FileServiceError | [UpdateProgress]null | |
YYYY-MM-DD hh:mm:ss | username | FileServiceError | [UpdateProgress]null | |
YYYY-MM-DD hh:mm:ss | username | FileServiceError | [UpdateProgress]null | |
... | ... | ... | ... | ... |
Note:
The above null error messages will only be displayed on the AhsayCBS console, the backup / restore operation is not affected by the error messages (e.g. data backed up are still restorable).
Cause:
This is a known issue with AhsayCBS version 7.3.2.0.
Resolution:
To resolve the issue, upgrade the AhsayCBS application to version 7.5.0.0 or above.
Perform the upgrade by executing the latest AhsayCBS Installer / Tarball over your existing installation.
Important Note:
For AhsayCBS server version 7.3.2.0 that was manually branded, you will need to re-brand the console via the AhsayCBS web console after upgrading.
-
Login to the AhsayCBS console, under [System Settings], select [Basic]:
-
Select [Administrative Access], then the corresponding system account (e.g. system):
-
Select Rebrand Web console or Rebrand Clients to customize the AhsayCBS console or AhsayOBM / ACB client application respectively:
Keywords:
null, backup, restore, UpdateProgress, [UpdateProgress], [UpdateProgress]null, FileServiceError